We stayed at this hotel from 9th to 11th of August,14. Hotel is beautifully located next to beach. But Service is very poor. Once you talk to some body at reception than told they will get back to us. No body ever call or let us know to resolve the issue. Once you go back there, again no body( new guy) has any clue of the problem and again you need to narrate the whole story.
Food is pathetic, no taste even at the beach restaurant. Service is very poor. We found one lady in Coffee Shop (sorry do not remember the name now), looked prompt to all your demand. In general very poor service. Need to wait long for your order in any place.
- Official Description (provided by the hotel):
- Located at 10km south of Colombo, the largest city of Sri Lanka, also renowned for its ancient ruins and histories. Berjaya Hotel Colombo consists of 90 rooms equipped with contemporary facilities with simple and soothing interior. For business purposes, thriving conferences and meetings are to be held idyllically at its Royal Room and 3 separate meeting rooms. On savouring the convenience Berjaya Hotel Colombo offers, guests may also utilize the amenities provided. From water-splashing in the pool to luxurious sunbath by the beach, the fun goes on. ... more less
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- Also Known As:
- Berjaya Mount Royal Hotel Dehiwala-Mount Lavinia