The holiday was in November which is just the start of the season in Sri Lanka. The first plus that I give is the restaurant and the all inclusive service which is the best I ever met untill now ( over Turkish one, considered one of the best)- variety of the food is impresive. Fresh fruits are amazing- first time I tasted red banana and a lot of fruits I don even know what they are but I do receommand you to taste.
Regarding the hotel I do recommend that you double check information provided or some bookings that you made. I booked the airport transfer and I found myself forgotten in Colombo airport. The staff have a lack of tracking issues asked bu customers or unusual bookings that you make. Any way the airport pick up and drop was solved - I payed 80 USD for this- there are cheaper ways ( around 50 USD).
I want to congratulate Thyagi from Customer Care who was an exceptional employee ready to solve any problem and asking all the time about the time spent there.
Room - I had superior sea view- was big enough- we booked a triple room which was arranged when we arrived. Problems regarding cleaning- attention to the details is something that management has to pay more attention. The shower gels were not filled everyday as i requested. Water is provided daily base. I mention that there is no drinking water- you can find at every bar ( pool bar, theatre bar, main bar, near gym rooms).
The entertaiment team is amazing- funny guys as Lala, Johny, Pali which will ask you for different games during the day or invite you at the theatre to see their shows.
The beach is public, going into the ocen is on your own risk- powerfull waves, the resort has 2 big pools where you can swim. Beach towels are provided in the room and you can have sunbeds where you want. On the beach you can find some wodden banches- look for ASDA Tour because you will find 2 guys( Thamel and Ishan- alis Harry) which will give some ideas for trips. I took Negombo tuk tuk trip-twice- is 20 USD/trip and one day trip to: pinneapple garden, spicy garden, elephant orphanage-feeding elephant, elephant bath, Kandy temple, tea factory. That case ask the reception for lunch wrapped to go.
The local currency is SLR( sri Lankan rupee) you can exchange from USD or EUR at the reception- a better rate you can get in Negombo, you can pay by credit card also some services you buy (bingo ticket 2000 SLR payed at the reception). You have some stores in the resort- but you can pay only with an emborssed card-old fashion POS mashine ;) Rate 1 USD=125 SLR ( in Negombo you get 130). Everything you pay in a foreign currency you will get the exchange in rupees.
WI-fi provided in the whole resort, I had even on the beach- a big plus for the Club Dolphin!
The stuff is extremelly friendly and willing to help as far as they understand what you wish :)
the are different types for rooms- bungalows, sea view, garden view. You have a gym, squash room, badminton arena.
I highly recoomand Sri Lanka, is an amazing experience.
- Official Description (provided by the hotel):
- Here on Sri Lanka's golden west coast, we believe that every moment of your time spent with us is precious. . Precisely why we offer a host of facilities for your comfort and opportunities for you and your loved ones to enjoy an unforgettable stay with us in Sri Lanka. Whether you want to PLAY or PAUSE you can have the best of both worlds at Club Hotel Dolphin Waikkal. Our hotel is known to be the ultimate family beach holiday destination in the region.. PAUSE... Find a place under the swaying coconut palms, and re-discover that inner peace that you've been missing for so long. Take a long walk on the golden beach. Enjoy the sensation of curling your toes in the pure sands and revel in the warmth of the sun on your skin. Lie back and listen to the soothing roar of the waves as you slip into a deep state of relaxation at the spa. PLAY... Dive into Sri Lanka's longest swimming pool and score the winning point at water polo! Hit the gym, or take a water aerobics class. Say yes to adventure! Learn to paddle a kayak and explore the mangroves, or feel the wind whistle past, as you see the world from horseback trekking along the beach. Enjoy top notch entertainment and live shows, indulge in beach-side BBQ s and delicious buffets, take time for a romantic meal for two under the moon and stars... Whether you want to PLAY or PAUSE at Club Dolphin you can enjoy the very best of both worlds... ... more less
- Reservation Options:
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- Also Known As:
- Dolphin Hotel Waikkal
- Club Hotel Dolphin Sri Lanka/Waikkal
- Dolphin Hotel Sri Lanka