This was our fourth visit to this hotel. The manager, Daniel, has made some improvements to the hotel that have made it a much better place to stay. The refurbished superior rooms are absolutely brilliant. We stayed in a sea front villa but, having been shown the new rooms, I personally would choose the superior rooms. The staff, as on previous visits, were all very friendly and we would like to thank Yapa, food and beverage captain and Jayasira our room attendant for looking after us so superbly. The pool attendants at the quiet pool also went out of their way to make our stay so enjoyable. The food was of a high quality and there was a choice of local and European dishes available. We ate in the Waves restaurant on two occasions, the second time being for the Valentines dinner. The food and the service was first class and I would recommend this restaurant to anybody, its great. Now the complaints: the pool towel system does not work, it needs to be revised as it is inconvenient for the guests to get a clean towel. There also appeared to be a problem with bathroom supplies in that there was a distinct lack of soap and shower gel provided even though we kept asking for it to be restocked. We went down to the local shop and brought our own. They were the only minor problems. We celebrated our wedding anniversary during our stay and in previous years the hotel kindly provided us with a celebration cake. This year, due to a mix up we did not get one. Tiger, the guest relations manager, arranged for a surprise gift on our last day to make up for this and it was much appreciated and valued. The hotel has been smartened up and all the improvements, bar the pool towel system, have made it a better place to stay. We would certainly return and would recommend this hotel to anyone.
- Official Description (provided by the hotel):
- Here on Sri Lanka's golden west coast, we believe that every moment of your time spent with us is precious. . Precisely why we offer a host of facilities for your comfort and opportunities for you and your loved ones to enjoy an unforgettable stay with us in Sri Lanka. Whether you want to PLAY or PAUSE you can have the best of both worlds at Club Hotel Dolphin Waikkal. Our hotel is known to be the ultimate family beach holiday destination in the region.. PAUSE... Find a place under the swaying coconut palms, and re-discover that inner peace that you've been missing for so long. Take a long walk on the golden beach. Enjoy the sensation of curling your toes in the pure sands and revel in the warmth of the sun on your skin. Lie back and listen to the soothing roar of the waves as you slip into a deep state of relaxation at the spa. PLAY... Dive into Sri Lanka's longest swimming pool and score the winning point at water polo! Hit the gym, or take a water aerobics class. Say yes to adventure! Learn to paddle a kayak and explore the mangroves, or feel the wind whistle past, as you see the world from horseback trekking along the beach. Enjoy top notch entertainment and live shows, indulge in beach-side BBQ s and delicious buffets, take time for a romantic meal for two under the moon and stars... Whether you want to PLAY or PAUSE at Club Dolphin you can enjoy the very best of both worlds... ... more less
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- Also Known As:
- Dolphin Hotel Waikkal
- Club Hotel Dolphin Sri Lanka/Waikkal
- Dolphin Hotel Sri Lanka