We arrived, allocation on arrival with some reservation after reading previous reviews of some of the hotels in Albena.
The rep dropped us off at the hotel and we were met by a porter to take our cases. Reception were friendly and quickly allocated our room and the porter scurried off with our cases with us following. Our room was on the top floor up four flights of stairs, there are no lifts which could cause problems for some guests. Also to get to the main resort area there are many steep steps although there are regular trains costing around a pound each which we found very useful and a great ride. Our room was very clean and the bathroom also clean and the shower was spacious and effective. The cleaning staff were fantastic and always left a suprise design out of the towels on the bed each day.
Our rep was useless and was only concerned of getting people on the trips and spoke only broken English. As we were only there for a week we could not go on the water park trip so we asked if we could easily get there ourselves. She said she didnt know and didnt offer any assistance. We found later in the week on passing the bus station there were regular buses to the water park in Golden Sands. I would recommend you do this as it saved around £15 from the price of the reps trip.
The hotel had no entertainment which we found very dissapointing as we were all inclusive and didnt plan on going out each night. We couldnt even stay in the main bar area and chat because of the constant clattering of an ice hockey machine which reverberated through the canteen like foyer bar. There was very little atmosphere to make you want to stay in the hotel and the selection and quality of drinks on offer was very poor. We went out every night and had to increase our weekly spends dramatically to compensate. The prices are no longer as cheap as we were informed of by previous holiday makers to this area.
The food in the hotel was just about managable although stodgy rice and mash and sausage and burgers was vertually the full range for the week. The salad was ok and the fruit and bread rolls were nice but it was all too repetative and we found ourselves eating out on a number of occasions.
The pool in the hotel was beautiful and very well looked after although shared with the hotel compass we didnt have a problem finding sunbeds. It is quite deep and a large pool and very refreshing on hot days. We were not told by our rep and only found out on the last day we could take mid day snacks from the hotel compass poolside bar, we went without all week.
We went on the yacht picnic which we loved, a very pleasant relaxing day out on a yacht which take you to a secluded beach with a barbercue and free drinks. Be warned we were given a pick up time of 09.30am and the coach didnt arrive until 10.20am apparantly all the hotels are given the same pick uptime, there were five pickups before us, how can they be everywhere at the same time? We knew of at least one family who missed the trip because they gave up waiting after 1 hour thinking they had missed the coach.
We would definetely go to Albena again but would pre book our hotel first and not rely on allocation on arrival. Hotel Panarama could be a good hotel if it concentrated on giving value to the all inclusive package which it lacked so badly.
- Official Description (provided by the hotel):
- Hotel Panorama is situated 600 meters from the sea shore in one of the most beautiful parts of Albena, close to the main shopping center. Panorama Hotel features the Super All Inclusive formula in its 169 comfortable rooms and apartments. At the guests' disposal are the buffet restaurant and the pool at the nearby Hotel Kompas. Guests can also enjoy lunch in Dorostor Restaurant situated on the beach. Safety box can be rented at additional fee. There is a regular daily shuttle bus to the beach leaving every 30 minutes. A sunshade and 2 lounge chairs on the beach are available per room. Free Wi-Fi at 1 Mbps is available in all public areas. ... more less
- Reservation Options:
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- Also Known As:
- Panorama Hotel Albena