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“Piece of heaven”

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Primasol Ralitsa Superior Hotel
Ranked #4 of 31 Hotels in Albena
Bucharest, Romania
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Piece of heaven”
Reviewed 15 March 2014

Nothing negative to say about this hotel. Or let's say the distance to the beach but you can take the free shuttle of Albena to the beach and back. Anyway the hotel is located in a quiet place with vegetation, trees and nice view. The outdoor pool is huge and have a very nice pool bar in the middle. The concept is ultra all inclusive - food and drinks all day long. The food was very taste, like in all Albena hotels, but at Ralitsa I found BBQ every night. Good animation team and for the first time I saw Romanian animators - some kids mini club for tourists that booked the vacation at a travel agency in Romania ( I don't know if is allowed to say the name of the agency, but I can give more info on private message ).

One of the best vacation - recommanded for couples and groups

Room Tip: Bettter in main building than K building
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Marcel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Preslava I, Manager at Primasol Ralitsa Superior Hotel, responded to this review, 26 April 2014
Dear Marcel G,

Thank you for recommending PrimaSol Ralitsa Superior on Trip Advisor. We are pleased to hear that you have enjoyed your stay and were satisfied with our services, facilities, food and animation program. To further exceed your positive comments, we are happy to announce that all our guests at PrimaSol Ralitsa Superior will receive free entry and access to the water attractions of the adjacent aqua park Aqua Mania, opening this summer.

We look forward to welcoming you back in the near future.

Thank you and Best regards,

Preslava Ivanova
Product Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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109 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Polish first
  • Russian first
  • Turkish first
  • Any
English first
Manchester, United Kingdom
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 6 March 2014

The hotel is a vast improvement over the normal hotel.
I went with my family and we needed 3 rooms.
Two double rooms and a family room the doubles cost more but the family room is a suite.
Overall a very nice hotel but entertainment was only on 5 out of 7 days a week and the hotel has a funny smell to it.

Room Tip: Book a family room as its cheaper but twice as big with a bath
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank marcus l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Preslava I, Manager at Primasol Ralitsa Superior Hotel, responded to this review, 26 April 2014
Dear Marcus I,

Thank you very much for your time to share your positive review on Tripadvisor. We are constantly striving to improve our services and for the upcoming season our animation team extends its day and evening entertainment program six days a week. The new Aqua Mania Aqua Park is also opening this summer where all guests of PrimaSol Ralitsa Superior Hotel will receive a free entry.
This year is the 45th Anniversary of Albena resort. We invite you for your next visit to surprise you with rich entertainment program, concerts, celebrations and festivals that will take place in July and August in our resort.
Looking forward to welcoming you back again.

Best wishes,
Preslava Ivanova
Product Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bideford, United Kingdom
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 September 2013

We have tried to find something negative to say about this holiday, but have really struggled.The only thing was the transfer it was 2.30 hours
We were two of only four English people there but we still made lots acquaintances mainly German holiday makers and staff.
There were 4 pools one being indoors
Three excellent watering holes , the lobby bar was open 24 hours and being Ultra Inclusive which meant there was just about any drink you can think of , including some lovely cocktails
Food was plentiful and a good choice
Rooms cleaned every day
Beach bar was massive,just beer and soft drinks but a really good choice of lunches (buffet style) plenty of sunbeds and umberelas available. Bus every 30 mins to take you there
They have a thing called DINE AROUND which means you have the choice of one lunch and one evening meal free at several eateries, we went to Ciel Bleu had a 4 course meal and only had to pay for drinks. This on the 17th floor so we had amazing views.

Considering 3 years ago we swore we would not go back to Bulgaria we really struck gold this time.

Room Tip: Make sure you don't get put in K block
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  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
2 Thank carol h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest, Romania
Level 3 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 September 2013

Nice place and lanscapes. This was our second stay at the Ralitsa Superior and we were not disappointed. The staff are friendly and very young. Rooms are nice and clean,ultra all inclusive buffet is decent (lots of fruits and vegetables). Good points: Albena is a pretty resort, it's in the middle of the forest, there is a nice green area. The best thing about the hotel was the pool.The hotel had 3 lovely pools which were never too busy and the hotel provided free loungers on the beach which again were plentiful and the beach bar down there was part of the Ultra All inclusive so you didn't need to go back to the hotel for lunch or spend extra on the beach for ice creams and drinks.

Room Tip: Rooms on the pool side are quieter and sunny
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank Tania B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Preston, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 August 2013

This was our second stay at the Ralitsa Superior and we were not disappointed. The family room (2 adults and 2 children) are huge and give loads of space, the staff are friendly but many of the guests are German and Russian so English are in the minority but we do not find this a problem and the staff have a good basic understanding with some being very good. The rooms are cleaned daily and the cleaners always say hello when you see them. Its great having the 3 pools to choose from as you don't have the music and animation team if you don't want to take part, the choice is yours. The food choice was even better than we had experienced previously and if you get the chance to use the A La Carte we would reccommend it. The hotel is set in lovely surroundings with gardens and trees and Albena is a beautiful resort and excellent for young children as it is quite peaceful and has a great beach. We had a good night out at the Balkan Fiesta and would highly reccommend a trip to Golden Sands Aquapolis water Park and if you get the chance Havana restaurant in Golden Sands does great food!! We took my parents with us for their first visit to Bulgaria and they were impressed overall and couldn't fault the value of the holiday at the Ralitsa Superior (we were ultra all inclusive) and the cleanliness of the hotel and resort. We would definitely reccommend!!!

Room Tip: Ask for a room in the main hotel 4 star Ralitsa Superior rather than the seperate K block.
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Emma836
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest, Romania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 August 2013

Just returned from Ralitsa 4 Superior Ultra All inclusive.
This was our forth time at the Ralitsa Superior, I have apreciated a lot the Landscape.
Year by year the quality of all services decrease and the new staff is less educated, polite...
It's probably easiest also for me to give a list of good and bad points!
Good points:
Albena is a pretty resort, it's in the middle of the forest, there is a nice green area.
The best thing about the hotel was the pool.The hotel had 3 lovely pools which were never too busy and other 3 pools from Ralitsa 3 that can be used.
The hotel provided free loungers on the beach which again were plentiful and the beach bar down there was part of the Ultra All inclusive so you didn't need to go back to the hotel for lunch or spend extra on the beach for ice creams and drinks.

Bad points:
Even if the rooms were cleanead corectily our toilet and room smelt of mouldy from first day.
Also at the first floor the hall smelt of mouldy.
The family that who had to accoomodate 4 person (2 kids) in one room it's very hard. Very Small rooms in the new buiding.
I don't like to eat meat and struggled to find enough variety/fresh each day.
With a few exceptions the bar staff were rude & either unwilling or unable to deal with simple requests for drinks in english.
Many of the bar staff didn't know how to make cocktails from the list.
The hair dryer was brocken - they did manage to fix that
Damaged plugs sockets, can cause electric shocks, - they did manage to fix that. (pay attention for kids)
Poor internet connection
Almost identical food every day
Unespected insects in our room.


Overall I don't think I would reccomend this hotel and I don't intend to return back.

Room Tip: Don't accept a room in the K block. Don't accept a room in the new building on first and se...
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank George V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest, Bucuresti, Romania
Level 5 Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 22 July 2013

Rooms are nice and clean, all inclusive buffet is only decent so it can become a problem for couples which stay a whole week, drinks quality is rather poor, check-in and -out services are a disaster, comfortable parking, very nice pool, showers in the room are not convenient and need mentenance. Good beds and air conditioning sistem.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Voicu V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Primasol Ralitsa Superior Hotel

Property: Primasol Ralitsa Superior Hotel
Address: Albena 9620, Bulgaria (Formerly Hotel Ralitsa Superior )
Region: Bulgaria > Dobrich Province > Albena
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Albena
#2 Best Value Hotel in Albena
#3 Spa Hotel in Albena
Price Range (Based on Average Rates): £
Hotel Class:3 star — Primasol Ralitsa Superior Hotel 3*
Number of rooms: 246
Official Description (provided by the hotel):
The modernly built family Primasol Ralitsa Superior is quietly situated at 800 meters from the beach in Albena. The hotel has 2 main buildings - a 6-floor building and a 5-floor building. The 246 rooms and apartments are air- conditioned and modernly furnished. Guests can rent out a fridge and a safety box at the hotel's reception. The Primasol Ralitsa Superior offers All-inclusive Plus services. Beverages are available from 10 till 23 o'clock. A sunshade and 2 beach chairs on the beach are included in the room rate. There are 3 outdoor and 1 indoor swimming pools with a Jacuzzi area as well as 3 children's pools. The Spa Center in the hotel consists of 12 treatment rooms, offering a variety of massages and treatments, a steam bath and a fitness room. Buffet restaurant with a terrace, a bar, 2 a-la-carte restaurants, a lounge and a lobby bar are also located at the premises of the hotel. All guests staying at the hotel receive free entry and access to the water attractions of the adjacent aqua park Aqua Mania (from 1st of June till 15th of September). Rich animation program is offered six days per week. The Primasol Ralitsa Superior offers a shuttle bus from the hotel to the beach restaurant Rai where guests can enjoy lunch. Free Wi-Fi at 1 Mbps is available in the hotel lobby and public areas. ... more   less 
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Also Known As:
Ralitsa Superior Albena

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