If I had written this review before I returned home it would have been very positive, The hotel is clean and functional and I thought good value for money. But having discovered on my return that I had had some jewellery stolen I want to warn anyone staying here to make sure that any valuables are locked away.
It seems that the items were taken from the room on my last morning when I was out at the pool. I had packed, but the case was unlocked. As I was checking out at noon, I did not expect anyone to be in the room. I think this was all very well planned, as of course there is very little, you can do once you are home. I phoned the hotel 3 times and they were uncooperative to say the least. I have also emailed but received no reply. It is also clear that this was not a random act, as they knew to take the 3 most valuable items.
Not a good end to the holiday, so please be very careful with your valuables as I do not think any of the staff can be trusted.
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- Also Known As:
- Hotel Ivana Palace
- Ivana Palace Hotel Bulgaria/Sunny Beach