Just returned from a 10 day AI holiday at this hotel,on arriving at midnight was impressed by the rooms very spacious & clean rooms and that's where it ends.
Hotel over run with greedy Russians & very rude children food terrible, pool area never cleaned once sun beds broken & filthy complained many times to hotel manager,balkan rep even to the Balkan office located at the Globus hotel.
Nothing done to rectify any of the problems have received letter back from Darren McAuley this morning from Balkans who informed me I should of filled a form in at the hotel,what he means is tough we had your monies, my hubby and I have travelled to Sunny Beach for 8 yrs never again, The Russians have taken over the place.
We visited the Tiara beach as we have Bulgarians friends who work there if the Mercury is supposed to be a 4 star the Tiara beach must be a 7 star no comparison ....
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- Also Known As:
- Mercury Hotel Sunny Beach
- Hotel Mercury Bulgaria/Sunny Beach