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“FINE! 50лв! 50лв! 50лв!”
Review of Hotel Palazzo

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Hotel Palazzo
Ranked #169 of 222 Hotels in Sunny Beach
Reviewed 15 July 2014

Well, what can i say other than don't have fun.
Hotel will try and charge you for anything and everything.
If you do stay at this hotel make sure you count everything on arrival and let reception know because if there is something missing, they will charge you for it, even if it wasn't there in the first place. Security guards are moody, I don't think they understand its a youngsters hotel where people actually consume alcohol.
Room was nice enough, but beware, everything is made of glass and the cost of breakages is extortionate, they aren't stupid. 50лв for a lamp? It probably cost 5лв to buy. Glass table in the middle of your room, ill let you figure that one out ;)

Strip was amazing and clubs were epic. I will definitely return, just not to the Palazzo.

Room Tip: We had a room on the top.. 2 floors, loads of space, ask for that one. My mates had tiny rooms.
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  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Service
2  Thank Daniel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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113 - 119 of 207 reviews

Reviewed 14 July 2014

Just came back from sunny beach two days ago. It was so much fun, strip was good not too in your face or over the top. Palazzo hotel was lovely really good rooms, watch out about staff trying to make you pay for things in your room you haven't done! Food at the hotel was so nice everyone ate there all the time and the waitresses were lovely. Reps were nice however everyone i was with felt they were a rip off. We paid for school disco, bar crawl and paint party. School disco was okay as you got two hours free bar. However the bar crawl was literally them showing you around places you could easily find yourselves and getting one free watered down shot every bar and having to pay for everything else. Huge rip off! The paint party was okay however many people i spoke to felt mislead about what you get. We were told free bar on the boat before the paint party as were many however it wasn't. To top this off it wanst even cheap, everywhere we went we had to pay and they were all so expensive!!!! Disco orange is so crowded, good if you like that but me and my friends were so hot, didn't want to wait another hour for a bit of paint or pay to have it straight away so we left as did a lot of people! I would just suggest going it alone, it was so much better and you hardly had to spend anything especially if you were a girl! hahah. By far the best club we went to is called Luzur. Its about 15 mins walk from the strip but near palazzo hotel. The reps are located at the bottom of the strip if you wanted to find them. Its 15 lev which is about 6 pound, for two hours free bar, foam and pool party! The atmosphere was brilliant! Other good place i would say to go is central bar. If you do go on rep things watch out, as they take you to loads of bars before to make you wanna drink and the prices are mad! me and my friend spent 24 lev on 2 vodka lemonades which is about 12 pound more expensive then back home!

Overall great hotel, slightly far away from the strip but 15 - 25 lev should get you there okay wasn't a big deal. Great rooms and atmosphere!

Room Tip: Pool view rooms are a bit awkward as everyone can see everything unless you're super high up!
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  • Stayed: July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank oliviarose112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014

Literally faultless. Loved every minute of being in the hotel. Went as a group of 10 and had the best time with absolutely zero complaints. Definitely recommend this hotel. Oh and they clean your rooms every day no matter how messy with zero complaints. We felt a bit bad so left them a tip as it was left in a absolutely awful state. We also smashed a few glasses (not on purpose) but they didn't ask for any money for them which is always a bonus

Room Tip: If you're going in a big group just try and get your rooms close
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  • Stayed: July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
3  Thank Salar1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2014 via mobile

DONT STAY HERE YOU GET FINED FOR EVERYTHING. Just got back a few weeks ago from a lads holiday with a fair few lads, it is absolutely redicilous we lost collectively over 1000£ in fines and personal I am the responsible one of the group and personally lost 300£ of fines more than half the spending money I took! And I honestly did nothing wrong we got fined for talking in the hall ways at 3am after a night out! and you have no other option than to pay it or you will be kicked out!! it's an absolute joke it's a huge scam it's a cheap hotel and they make most there money from fining groups of lads, girls aren't so bad but they will pick on big groups of lads and take all your money through fines! if you walk past the pool after 7 they will claim you was in it, they will leave towels at the bottle of your balcony and say you threw them off! if one of you is drunk they will fine you! they will come up to you and say you've been smoking in the room and you can't make any noise at anytime! they claim that after 00:00 means anytime! if you make the slightest bit of loud noise you will be charged! even if just one of you is making noise they demand 50lv off everyone in your group!! the bigger your group the more you will be fined they say you get fined per person but when you get there they tell you if one of the people in your group breaks the rules EVERYONE that it's your party that you've booked with is charged 50lv even if they've gone out and not in the
hotel! honestly do not stay here cause you loose so much money in fines it's a joke be warned!!!

  • Stayed: June 2014
    • Value
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5  Thank Jameswoods1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2014 via mobile

The hotel is clean and tidy and well kept apart from you report blown light bulbs and they don't fix them. If you have paid for breakfast then be prepared for a battle with the Russian guests they clear everything as it is put out.

Stayed: June 2014, travelled with family
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

Just got back from the holiday of a lifetime!!! It was my first ever girls holiday, the 4 of us picked sunny beach because we were told it was lively and cheap :) we booked with twenties and not gonna lie we were a bit worried before we went cause we had heard bad stories about 18-30 hotels and the reps only interested in taking your money but they were so wrong!! For 4 girls that had never been on holiday together never mind to Bulgaria the reps totally sorted us out and made sure we knew everything about the hotel, where the strip is best bars/clubs and how to save some money! They told us all about events they done.. school disco was hilarious and every night out with them was jumping!!! But easily the best day of our whole holiday was the boat party... We didn't want to book it to start with because of seeing them on tv shows and everyone stripping and playing sex games but it was nothing like that! It was unbelievable and a day I'll never forget!! Even got involved in a game and won it for the girls!!!!haha
The hotel was great compared to the cringey places we drove by on the bus on the way we definitely picked a winner! It was a taxi ride away from the strip but I'd rather have been staying in the palazzo and getting a taxi home than one of the dumps on the strip, we definitely felt safer! Yeah you need to pay a deposit when you check in but we found out from friends that most younger peoples hotels are the same and if you don't damage anything then it's money back for duty free at the airport ;)
If you are looking for a decent clean and safe hotel with some amazing nightlife then it's all about the palazzo and sunny beach... We'll definitely be back!! And a massive shout out to Gemma and Sophie cause without them and all there help and amazing banter our holiday definitely would not have been the same! Thank you so much and we'll see you at the naughty reunion in November!! :)

  • Stayed: June 2014
    • Value
    • Location
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    • Cleanliness
    • Service
1  Thank Thescotsgirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

First let me just say......THAT WAS THE BEST HOLIDAY EVER!!! We booked 2wenties just expecting it to be a hotel that was a bit more leanient with people being louder than normal etc. But we go so much more than that! The hotel was very very clean, the room was great (only downside was 2 of us had to share a small sofa bed, but was managable). When we arrived we went to the "welcome meeting " which was them telling us about the events that they run.....

A peice of advise, DONT IGNORE THE WELCOME MEETING! The best thing you could do is book these events. We met people at the end who were complaining about how bad their holiday was, when we had an amazing time, as we had booked the events. The 2 reps Gemma and Sophie were lovely and were always on hand if anything went wrong.

The hotel do ask for a 200lev deposit per room on arrival, and they do fine you for doing things, which is understandable. On the first night I set off a fire extinguisher amd was fined 100lev, which in most hotels youd get evicted for, so I couldnt really complain. Another downside is that the hotel is quite far from strip, about a 10 min taxi ride, which should only cost 15lev, but highest we were made to pay after a night out was 40 (it was a dogy taxi driver who we didnt want to argue with!)

Apart from that though the holiday was amazing! Pukka up boat party was awsome, and so was the school disco! If the reps werent so awsome I dont think our holiday wouldve been anywhere near as good as it was, so once again a huge thank you to them !!! Would recommend this holiday to anyone and everyone, perfect for lads and lasses, so dont read the rubbish reviews, as they probably ignored all the advise, and are just moaning that they didnt see their stuppidity sooner! Awsome holiday, book it right now!!!!

Room Tip: Get a room overlooking the pool in Palazzo2
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  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank welshlad111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Palazzo

Address: Sunny Beach, Bulgaria
Region: Bulgaria > Burgas Province > Sunny Beach
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
Ranked #169 of 222 Hotels in Sunny Beach
Price Range: £26 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Palazzo 3*
Number of rooms: 92
Also Known As:
Palazzo Hotel Sunny Beach
Hotel Palazzo Bulgaria/Sunny Beach

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