My partner, myself and our children (aged 11 & 16) stayed here on a fully inclusive deal the last week of June 2014. This hotel has had a huge amount of money spent renovating and totally changing from the appalling older photos shown here.
We had two separate rooms with twin beds in each as well as a dressing table, flat screen TV, chairs, small table and a huge wardrobe with a full length mirror, ample hanging space and plenty of folded clothes space area.
We paid 6 lev per day for the safe. Our room also had a small fridge (they call it a mini bar but there was not anything in it but ideal for keeping drinks cool).
The bathroom contained a shower, toilet, sink and hairdryer.
There was a small hallway with hanging space and a small cabinet.
All of the furniture, towels and bed linen were of good quality, clean, fresh and up to any London hotel I have stayed at. Added extras of slippers (for each guest), toiletries, sewing kit, shoe shine, clothes brush, shoe horn and combs were included too. The decor was tasteful and very new. We had a huge balcony area with table, chairs and a clothes drier.
The whole hotel had a ‘very grand’ look about it and was kept spotless throughout our stay, I cannot fault the cleanliness at all, even including the toilets by the restaurant and the pool which got a lot of usage, there was always a supply of toilet paper, hand soap and hand towels.
The food I thought was lovely, main meals were at least 3 or 4 meat choices, vegetables, 2 different soups, countless amounts of bread, rolls, cheese and salad along with various selections of other main food dishes to chose from.
Choices ranged from a few potato options, pizza, fruit, seeds, olives, I cannot possibly see how people say that the food was the same every day and not enough choice, there was more than enough variety and was very fresh.
There were far too many dessert options for me to list, they were all wonderfully presented although I try not to eat dessert but everyone I was with enjoyed them
Breakfast offered scrambled, fried, hard boiled or over easy eggs, sausage, bacon, cereals, yoghurts, fruit, breads, meats, cheese, pastries
There were drink dispensers in the restaurant area where you could help yourself to soft drinks, red or white wine, teas & coffees, beer, fresh or sparkling water, what else could one possibley ask for? The same dispensers were at the outside snack area so you could help yourself all day as well as ice creams.
Once breakfast was over there was a sort delay and the snack bar opened and then that closed shortly before lunch and re-opened again for the afternoon, closing shortly before dinner, no way could you go hungry there
If you want to drink anything else the pool bar was free all day until 11pm. The lobby bar you are always charged for but, in relation to the UK the prices are less than half
There were 3 entertainment people who arranged activities during the day both in and out of the pool, the kids took part in some and the staff were lovely. All very polite and friendly and I am sure they were able to converse in at least 3 languages
All staff we found to be courteous and helpful, nothing was too much trouble for them
The pool was very clean and we were lucky enough to also get pads for the sunbeds, I would sugggest to get up early and reserve your sunbed as we went out of school holiday time so I think you could be unlucky
On our last day, we paid to have the room for the whole day which was no problem and made our last day enjoyable instead of just hanging around with our luggage
We were lucky enough to have sunshine for the whole week but I did hear from some people who were leaving as we arrived that they only had 3 good days out of a 2 week holiday, that’s not the hotel’s fault but I note that some people complain about the weather. Bulgaria, (according the the internet) has good weather at this time of year but.. nature is nature.
I would not hesitate to go back or to recommend this hotel to anyone, we had a wonderful time
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- Also Known As:
- Diamant Hotel Sunny Beach
- Hotel & SPA Diamant Residence Bulgaria/Sunny Beach