We stayed in the neptun late july into August, Two adults, Two children (11,15) and can highly recommend it. The staff are polite and can speak english well, All members of staff be it bar,maids,reception etc are friendly and happy to chat and work really hard. Rooms are large and cleaned every day with the seaview rooms a must as they have a great view being as the hotel is virtually on the beach, It's near enough to the busier parts of the resort but without any noise from bars or clubs. Restaurant food is really good with a wide selection at each main meal time, there's some show cooking and a carvery outside on certain nights, Theres always something available that you'll enjoy and its good quality, drinks although local are decent quality and theres no issues with proper large glasses being used not small plastic cups like some AI hotels. The hotel is quite large so even when busy theres plenty of room and not crowded, there can be a issue with the sunbeds (isn't there always) and towels do get left with no one using them but although not strictly enforced theres a unwritten 30 min rule and towels will be moved but the pool is large and well maintained. Theres a good entertainment team for the kids although ours didn't join in much, interent room is ok and payg with another games room next door. The hotel is one of the better ones in SB and is I'd say in the best location, even the larger 5* ones further along dont have access to the beach like this one without all the shops and bars in front, I'd recommend it and would definately return. We booked through Balkan and have done a few times before, service and prices are great totally stress free, And our hotel Rep Galya was fantastic ! ! She arranged a few little 'surprises' for us as it was our wedding anniversary which made it even nicer, and was always happy to offer advice and find things out for us, Thank you Galya !
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- Also Known As:
- LTI Neptun Beach Hotel Bulgaria/Sunny Beach