I have just got back from 2 weeks at the Sunrise and after reading the reviews left by others, I thought I would leave an accurate and impartial review/description of the hotel.
The hotel has many good points and has just as many bad points. What you think of this hotel will depend entirely on what you are expecting from the place. We used the hotel entirely as a base (somewhere to sleep) and it served this purpose superbly, as it was cheap and cheerful.
I am not going to list good and bad points, as what is good for me may be bad for you and vice versa. I will simply give an honest description of the main points of the hotel:
The Room - The rooms were very basic but were cleaned daily, the aircon was free and you were provided with a fridge and TV. We saw NO bugs in the room and the entire bathroom had been converted into a fabulous shower room (instead of a cubicle).
The Breakfast - Pretty much what you would expect of a low cost hotel in Bulgaria. You had the option of hot or cold food, which included things like Bacon, Eggs, Sausage, cheeses, hams, fruit, melon, grapes, 4 types of cereal, Spaghetti (what was that about?), toast, coffee, tea, juice, croissants.....etc etc
Staff - We found the staff to be ok on the whole. The lady in charge of breakfast was utterly miserable but was replaced for the second week by a cheerful and very friendly young chap. Everyone else was always willing to help if asked. Things like getting access to the safe boxes out of hours were never a problem.
Pool - Well, it was basically like jumping into an arctic penguin enclosure. The pool area is a very nice and well maintained area. No loose bricks, sharp edges etc that I have witnessed at other budget hotels I have stayed in. I felt totally comfortable letting my 2 year old do what he wanted in the pool area. The pool itself is absolutely freezing and I think this contributed to it being empty most of the time. My kids loved it though for exactly that reason. It was nice and quiet and never overcrowded, which made keeping an eye on the kids a lot easier. You could also take your pick of the sun beds.
Pool Bar – The bar was rarely open to be honest. It seemed to open at about noon and closed at about 6 pm, but even when open was not usually staffed. When you could get drink from the bar, the prices were good.
Entertainment – Simply put, there was none, nada, zero, zilch, nothing.
Location – It is set right at the north end of Sunny Beach. The beach is about 200 yards away (across a busy road and through a ginnel). There are two buses that you can catch into Sunny Beach Centre, but we tended to walk along the promenade, which is filled with shops, bars & restaurants. The promenade is very long, but it starts within about a five minute walk from the hotel so it is up to you how far up the promenade you go. We regularly walked all the way into the centre and I weigh 21 stone, which should tell you how difficult a walk it is.
Other visitors – Don’t believe the brochure when it says it is exclusive to UK visitors. This is untrue. While we were there, there were a group of Serbs staying, but they were generally well behaved and did not bother us. We actually got quite friendly with one or two of them despite the language barrier.
The Birds – Ah yes, the birds. We found them quite endearing to be honest. It could get a bit like a clip from the famous Hitchcock movie the odd time, but I can’t say the bird poo was a big problem (if at all). The staff seemed to keep it in check pretty well to be honest.
The Resort – We loved it. The food at the restaurants is very good and reasonably priced. Sunny beach is not as cheap as we were led to believe, but we were a group of seven and the most expensive meal we had was 130 Leva (about £60) and this included three rounds of drinks, so hardly expensive. The excursions are not cheap. A jeep safari will set you back about £40 per person. Most other things are about on a par with the UK but the shop keepers are usually willing to barter so try at least. Pretty much EVERY bar has a happy hour (which seems to run all day in some) when cocktails are two for one. All in all, plenty of places to eat, plenty of places to drink and plenty of places to shop. There are also casinos in the centre of town so plenty of places to loose your holiday spend. Despite all the above, there were not large groups of yobs all over the place. The population of the resort was very mixed. A wide range of nationalities, including German, Serb, Swedish, Irish, American, Scottish etc, etc. If you want somewhere with only English people about, go to Cleethorpes.
The Beach – Fantastic…. Fine white sand, lovely warm sea, parasailing, jet skiing, banana boating, volley ball, beach bars, Massage…… The beds cost 3 Leva each and 3 Leva for an umbrella (about £1.50). The beach has pretty much everything you would want for a beach and is also staffed with lifeguards and vendors bringing round fresh fruit for purchase etc.
All in all, I would recommend the Sunrise for anyone wanting a cheap and clean base.
Don’t stay here if you are looking for a hotel that can cater for you all day and provide entertainment.
Do stay here if (like us) you generally spend little time in your hotel and want a cheap, clean base that is within walking distance of the main resort.
In the general Hotel bracket, the Sunrise would probably rate about 2-3 stars. In the Budget Hotel bracket, I would say it is one of the better ones I have come across.
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- Also Known As:
- Sunrise Hotel Sunny Beach
- Sunrise Club Hotel Bulgaria/Sunny Beach