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“Think carefully”
Review of Chaika Beach Hotel

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Chaika Beach Hotel
Ranked #195 of 222 Hotels in Sunny Beach
Reviewed 4 August 2014

Just returned from 1week holiday in sunny beach .This hotel does not cater for British taste buds .The all inclusive is very limited 2hrs for breakfast and lunch 3hours for evening meal if you miss breakfast no food available until 12.30 baring in mind 2hour time difference we constantly missed breakfast .They constantly ran out of plates, bowls and cutlery all crockery was chipped and cracked .The soft drinks were watery .All in all all Inclusive total waste of money we had to eat out every night The room was clean enough however the air conditioning did not work properly the room was constantly like an oven ,the shower was warm first thing in the morning then freezing the rest of the day so getting ready to go out at night was a drama shampoo difficult to remove in cold water shower sprayed everywhere .Hairdryer in the bathroom was a disaster the hose kept disconnecting from the unit .Then there is the noise .....At 10 am every morning music blasted through the complex ,it was like the old TV show Hi dee high that was you awake the music continued until 2pm when it turned down until 4pm and continued until 6pm our room faced the pool so no escape from the noise .Some days music better than other Gangster Rap for 4 continuous hours takes annoying to a new level .Finding sun loungers was another challenge towels constantly on loungers with no one lying on them the beach is lovely but £12 for 2loungers and an umbrella could quickly add up however it was peaceful .This hotel is rated 4star not sure how this can be true as it is very very basic .If you are planning a trip to this hotel I would think carefully or take plenty money to eat out .On a plus Subway just outside hotel but this is quite expensive £15 for 3 sandwiches but at least they tasted good .Sorry to say this was my first and last trip to Sunny beach for something that was supposed to be a cheap week in the sun with my children and friends turned out to be very expensive ,at least the sun is free .Advertised free wifi but only in lobby which hardly worked if more than 3people connected then you could not connect .Hotel staff not the most pleasant and other hotel guests rude ,does queuing only apply to British people .It goes to show appearances can be deceiving as this hotel looks beautiful in the brochure and also in reality pity the holiday did not live up to my expectations

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
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6  Thank Julie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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213 - 219 of 971 reviews

Reviewed 3 August 2014

I had the best time ever at Chaika it was such a friendly place to be and the animation team are amazing make you feel welcome and get you involved in everything I would highly recommend this hotel to everyone that goes to sunny beach such a wonderful comfortable place to stay.

  • Stayed: July 2014
    • Value
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1  Thank Cati11111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NikShiderov, Guest Relations Manager at Chaika Beach Hotel, responded to this reviewResponded 18 August 2014

Dear guest,
Thank you very much for staying with us. I appreciate your business and the fact that you took the time to write this review. We pride ourselves in amazing customer service and we are delighted that you enjoyed your stay.We would like to welcome you again in our venue!Our team is wishing you all the best!
Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2014

Change Hotels Now.
No Plates No Forks No Tables. Food very poor.
Tables dirty one cloth wipes all.
Food on floor not cleaned up.
Hotel location very good.
Beach excellent Sea clean warm.
Bulgaria is a poor mans Turkey.

Room Tip: Ask or a Sea view
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  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
4  Thank Richard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2014 via mobile

The journey from the airport to the hotel was great, short and not much traffic. First impressions of the hotel weren't great, we arrived at night me, my boyfriend, my mum and my mums boyfriend and it didn't seem like a very family friendly place to be, the atmosphere was uncomfortable and we didn't feel very welcome, the staff in the lobby gave us a bag of food which contained a mouldy banana. We were showed to our room, a junior suite with balcony and wonderful views of the beach, where the man held out his hand for a tip and then walked off without a thank you, the room was huge with a great amount of space except the sofa bed was falling apart, the air conditioning was poor and in the bathroom there was a constant leak and smell of smoke bearing in mind none of us smoke, also could do with putting in more storage space and a better safe, bring your own hair dryer! I have never seen a worse hair dryer than the one in our room. The next morning the hotel was more pleasant and welcoming, although most staff were rude and couldn't speak English some were nice especially the animations staff but perhaps too much when you don't want to be bothered. Save sun beds with towels early in the morning otherwise you have no chance of getting one. The pools were cold but perfect after bathing in the sun. The lifts were constantly breaking and some people even got stuck in them for around 20 minutes. The public loo's in the hotel were disgusting, and although lots of cleaners, the toilets never seemed to be cleaned, there was poo, blood and wee all over the toilet floors. It was said there was 3 allocate Restaurants we could go to, only 1 of which was open and had repetitive boring food in every day. The Irish bar was where we spent most of our time in the evening until a group of lads went round tasering random people, staff would just laugh and not do anything about it. There was bearly any English families at the hotel. On leaving day we had to wait till Saturday morning till our flight but had to be out the room on Friday morning so it made it difficult to no what to do. What made the holiday for us was the surroundings, the shops, the restaurants out of the hotel and the beach, everything was so cheap and we got to no a lot of the people in the stores, all the locals are so happy and cheerful it's a shame they aren't like that in the hotel. Although all the bad things we had a fantastic time and didn't let them get us down, we had a great time and hope to be coming back to sunny beach again soon!

Stayed: August 2014
1  Thank Jordan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014

amazing vacation at this hotel while the best holiday on which I was :-) clean rooms with beautiful views :-) meals we had really good I have always eaten their fill :-)and the best of which have been around Animator: 3 really so many wonderful experiences for one week, but something really suprove definitely recommend :-)

  • Stayed: July 2014
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Thank Jergi13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NikShiderov, Guest Relations Manager at Chaika Beach Hotel, responded to this reviewResponded 13 August 2014

Dear client,

Thank you for choosing us for you summer holiday!We would love to have the pleasure of seeing you as a regular guest. We are looking forward to your next visit and wish you the best in your business and personal endeavors.
Best Regards

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Reviewed 1 August 2014

I had a wonderful vacantion in Chaika hotel. Specially i would like to thank Animatiom Team, we had a lot of interesting and funny time together, thank you guys. Vladimir you are the best !!!!!!
My best memories of this summer

  • Stayed: July 2014, travelled with friends
    • Value
    • Sleep Quality
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2  Thank Mihail M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NikShiderov, Guest Relations Manager at Chaika Beach Hotel, responded to this reviewResponded 13 August 2014

Thank you for taking time to writhe this review! We appreciate your kind expressions of appreciation, and are especially grateful that you are telling our future clients about your stay.We hope that we will meet again and you will become one of our repetitive guests! All the best from our team!

Best Regards

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Reviewed 1 August 2014

In my vacation period was an awesome atmosphere made by Animation Team . The hotel is a good one and i warmly recommend it to others. Animation made by Vladymyr Vasykef was extrodinary .
Problems were just on restaurant and food diversity . The food and the restaurant were not at 4 star level .

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Sorin Senior C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NikShiderov, Guest Relations Manager at Chaika Beach Hotel, responded to this reviewResponded 13 August 2014

Dear guest,

Thank you very much for staying with us. I appreciate your business and the fact that you took the time to write this review. We pride ourselves in amazing customer service and we are delighted that you enjoyed your stay. We wish you a great times and will be more then happy to welcome you back in our hotel!
Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Chaika Beach Hotel

Address: Sunny Beach 8240, Bulgaria
Region: Bulgaria > Burgas Province > Sunny Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#29 Spa Hotel in Sunny Beach
#49 On the Beach Hotel in Sunny Beach
Price Range: £58 - £384 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chaika Beach Hotel 3.5*
Number of rooms: 423
Reservation Options:
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Also Known As:
Chaika Hotel Sunny Beach
Chaika Sunny Beach
Chaika Hotel Bulgaria
Chaika Beach Hotel Bulgaria/Sunny Beach

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