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“Chaika Beach”
Review of Chaika Beach Hotel

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Chaika Beach Hotel
Ranked #198 of 220 Hotels in Sunny Beach
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Chaika Beach”
Reviewed 10 August 2014

I have just returned from a weeks stay at Chaika beach.
The food and food hall is terrible, I can only describe it as a cattle market, to make sure you have a plate and cutlery you need to be the first ones there. it seems the food is catered for every nationality apart from British, we ended up eating out most evenings.
There is no evening entertainment
Bear in Mind if you are traveling with young children, the hotel is right by the beach and main promenade, where pub crawls/partys start at 3pm until very early hours of the morning which is very loud.
The air con in my room, didn't work very well and the room was very stuffy, the shower was full of limescale and shower curtain pole well rusted, the water was only hot in the morning and not in the evening.
There are lots of broken tiles around the pool area and if you are lucky enough to get a sunbed, beaware that some are very dangerous.
Staff in the restuarant are very rude, and seem to spend more time outside smoking than actually clearing tables, please be advised if you eat outside, that seagulls will dive bomb!
I would seriously advise anyone not to stay sat this hotel!

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
4 Thank Stacy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (167)
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
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English first
Portsmouth, United Kingdom
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 10 August 2014 via mobile

We stayed here for 2 weeks 26th July - 9th August.

On arrival we checked in pretty quick (but they don't check in before 2pm so if you arrive a little bit before prepare for a massive queue) and got shown to our room by the bellboy. We got told where the restaurant was and mentioned the Irish bar and then up to our room. Once there the bellboy told us he doesn't get paid and relies on tips basically asking us for money. We didn't let him take our bags for this reason so we said we didn't have any change. He then asked us if we had any English money to give to him.. So we said no. Very awkward at the beginning of the holiday.

Room - Spacious. Lots of storage. Beds were decent. Only 2 plug sockets which one was used by the TV (which had 2 English speaking channels, MTV and discovery channel). Bath and shower.. Depending what time you used it the water can be cold. AC worked for us but heard a lot of people complain it wasn't working for them. Balconies aren't private.. You can see all along the rest of the floor with a metal railing separating us. Fridge was a poor excuse.. Never cold. Basically the room was good for sleeping in which is all we cared about really. We had our rooms cleaned everyday.. We didn't get our towels changed everyday but then we left them on the rack anyway so they wouldn't. People who complain about their towels not being changed everyday make me laugh.. I doubt they change/wash their towels everyday at home so why expect it in a hotel?

Restaurant - Not big enough for the amount of guests there is. There's another restaurant but they don't use it. You can be queuing for 10minutes waiting to get into this place.. They have 4 food stations. One filled with Pasta, chips, pizza and 2 pasta sauces. This doesn't change, call it 'the basics'. The second had 16 trays.. With 8 options (same food whatever side you walk down) which we were a little bit disappointed about considering we've been to a smaller hotel in Sunny Beach and had a lot more options. Some days there was about 4 things we could eat from this.. Sometimes there was nothing.. We're not fussy eaters in the slightest but after the first week we weren't looking forward to meal times.. The chicken legs and wings they do were lovely though they were a bit pink/red inside we didn't come down with anything. We mainly ended up eating potato options instead. Third station was your usual salad bar and forth was dessert. No they don't cater for the British but it's not all Bulgarian food either.. They definitely try and cater for everything as there is a lot of different nationalities there but they need more options! Just don't expect too much food wise here. Service is a bit slow but move finished plates to the side and they will eventually get taken.


If you want a decent meal then head out the hotel onto the strip, turn right and the first fast good place on your left do a massive jacket potato with as many fillings as you want for 7 lev. It's beautiful. They do lovely pancakes too for 3lev.

Snacks - we never got told about this but we knew they offered it from reading about it when we booked the hotel. We eventually found out they do snacks in the Irish bar from 2-5 but if you go after 3:30 there's hardly anything left.

Pool - If you want a sunbed then you NEED to go down early. There's not enough sun beds and if you go down after 9pm good luck finding one. We set our alarm for 7.. Put towels down and then went back to bed (as everyone else seems to do). They play music all day (not always between 1-4) and you can't fault the animation team. There's activities throughout the day (not 1-4) but they are the same every day which if you enjoy playing then do. Pool bar was nice enough.. We always got fanta but the barman asked us why not have a cocktail or a non alcoholic one so we went for non alcoholic one and it tasted a lot more refreshing. One of the guys name is Daniel and he's a lot more friendlier then the others. Can't really comment about the pool next to the strip as we never used it but same thing about sun beds, always taken. Pool bar wasn't open there but it's right next to Irish bar. After 6 then it gets used by a guy so people can do water zorbing. Obviously you have to pay.

Staff are.. okay. Depending on how you treat the receptionists they're nice back to you. The guests of the hotel are bloody rude. They push infront.. They don't understand queuing.. They barge past each other especially in the restaurant. You can tell who the English are in this hotel cause they have manners, they let others walk in front of them. Yeah, not friendly at all. Not the hotels fault though.. Just the rest of the European guests ;)

We did 2 excursions this time. Khans tent which we were there for 4 hours. 1 hour chilling out, 2 hours eating (slow service) and 1 hour show. It's a good show but I think it's overrated. Did Off-road adventure too which included archery, quad bikes, horse riding and shooting. Could have been a lot better. I'd recommend doing Jeep Safari.. We did this last year and it was so much fun and you're laughing the whole time.

I think that's all. I think some people expect too much from this hotel. It is a CHEAP hotel! We paid roughly £750 each for 2 weeks AI inc. flights. Let's knock off £250 for flights so that's £500. That's roughly £35 for breakfast, lunch, tea, drinks all day and accommodation. You'd never get that here so what do you expect from there. It's not a 4* by UK standards but then the stars are what's given to them by the country's standard so for all we know it could be 4* in Bulgaria. If you want a better hotel, pay more.

It's a decent hotel and we didn't not like staying there but we'd probably choose somewhere with a few more food options if we went back again. The best thing about the hotel is the location.

Stayed August 2014, travelled as a couple
Helpful?
3 Thank Chloe A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 August 2014

i like this hotel been 5 times going again in 4 weeks ave never had any problems love the ppl close to beach cant wait to go back as they say you cant pleez evreyone the food has something for everyone

  • Stayed September 2013, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank myra v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NikShiderov, Public Relations Manager at Chaika Beach Hotel, responded to this review, 18 August 2014
Dear returning guest,
we are delighted that you have enjoyed your stay with us so much. Thank you very much for your positive feedback which is so much motivation for the whole team. We are looking forward to welcoming you back again this year!
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Czechowice-Dziedzice, Poland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 August 2014

Me and my friend were in this hotel for 7 days in July. This was our first time in Bulgaria and it was amazing ! The hotel is huge and has own style. Staff was helpful and polite. You shouldn't worried about your luggage because bellboy will carry its into the room. Every day the rooms are cleaned. The towels are changed if necessary. The food is very good quality and variety. One of the advantages of the hotel is the location. It's the perfect place for young people. Around there are a lot of clubs, bars and shops. I'm sure you will not be bored ;) But the biggest advantage of this hotel are the animation guys. They were friendly, funny and made ​​our holidays unforgettable. Every day with them was awesome. Vlady is the best animator we have ever met. We're still in touch and want to go back especially for him and his friends in September. It was the best holiday! :)

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
2 Thank Aleksandra R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NikShiderov, Guest Relations Manager at Chaika Beach Hotel, responded to this review, 18 August 2014
Dear guest,
I would like to thank you for your recent visit to Chaika Resor&SPA. It was truly a pleasure to serve you.I hope that the accommodations and service were to your liking, as complete satisfaction is our goal at Chaika Resor&SPA.We would love to have the pleasure of seeing you as a regular guest. We are looking forward to your next visit and wish you the best in your business and personal endeavors
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bannockburn, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 August 2014

Just returned from 1week holiday in sunny beach .This hotel does not cater for British taste buds .The all inclusive is very limited 2hrs for breakfast and lunch 3hours for evening meal if you miss breakfast no food available until 12.30 baring in mind 2hour time difference we constantly missed breakfast .They constantly ran out of plates, bowls and cutlery all crockery was chipped and cracked .The soft drinks were watery .All in all all Inclusive total waste of money we had to eat out every night The room was clean enough however the air conditioning did not work properly the room was constantly like an oven ,the shower was warm first thing in the morning then freezing the rest of the day so getting ready to go out at night was a drama shampoo difficult to remove in cold water shower sprayed everywhere .Hairdryer in the bathroom was a disaster the hose kept disconnecting from the unit .Then there is the noise .....At 10 am every morning music blasted through the complex ,it was like the old TV show Hi dee high that was you awake the music continued until 2pm when it turned down until 4pm and continued until 6pm our room faced the pool so no escape from the noise .Some days music better than other Gangster Rap for 4 continuous hours takes annoying to a new level .Finding sun loungers was another challenge towels constantly on loungers with no one lying on them the beach is lovely but £12 for 2loungers and an umbrella could quickly add up however it was peaceful .This hotel is rated 4star not sure how this can be true as it is very very basic .If you are planning a trip to this hotel I would think carefully or take plenty money to eat out .On a plus Subway just outside hotel but this is quite expensive £15 for 3 sandwiches but at least they tasted good .Sorry to say this was my first and last trip to Sunny beach for something that was supposed to be a cheap week in the sun with my children and friends turned out to be very expensive ,at least the sun is free .Advertised free wifi but only in lobby which hardly worked if more than 3people connected then you could not connect .Hotel staff not the most pleasant and other hotel guests rude ,does queuing only apply to British people .It goes to show appearances can be deceiving as this hotel looks beautiful in the brochure and also in reality pity the holiday did not live up to my expectations

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
6 Thank Julie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Sunny Beach hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 August 2014

I had the best time ever at Chaika it was such a friendly place to be and the animation team are amazing make you feel welcome and get you involved in everything I would highly recommend this hotel to everyone that goes to sunny beach such a wonderful comfortable place to stay.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cati11111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NikShiderov, Guest Relations Manager at Chaika Beach Hotel, responded to this review, 18 August 2014
Dear guest,
Thank you very much for staying with us. I appreciate your business and the fact that you took the time to write this review. We pride ourselves in amazing customer service and we are delighted that you enjoyed your stay.We would like to welcome you again in our venue!Our team is wishing you all the best!
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 August 2014

Change Hotels Now.
No Plates No Forks No Tables. Food very poor.
Tables dirty one cloth wipes all.
Food on floor not cleaned up.
Hotel location very good.
Beach excellent Sea clean warm.
Bulgaria is a poor mans Turkey.

Room Tip: Ask or a Sea view
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
4 Thank Richard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chaika Beach Hotel

Property: Chaika Beach Hotel
Address: Sunny Beach 8240, Bulgaria
Region: Bulgaria > Burgas Province > Sunny Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#27 Spa Hotel in Sunny Beach
#50 On the Beach Hotel in Sunny Beach
#56 Luxury Hotel in Sunny Beach
Price Range (Based on Average Rates): £
Hotel Class:4 star — Chaika Beach Hotel 4*
Number of rooms: 423
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Also Known As:
Chaika Hotel Sunny Beach
Chaika Sunny Beach
Chaika Hotel Bulgaria
Chaika Beach Hotel Bulgaria/Sunny Beach

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