Bad service. When things are not good in the room, you can ask the reception many times without a fix. Only one elevator for a region - you can wait a lot of time. No towels at the pool ! Not enough chairs / sunbeds at the pool.
Beside that, the pool itself is big, with very cold water, even at the summer. Food is pretty much ok.
- Official Description (provided by the hotel):
- Victoria Palace Hotel & Spa has been under renovation after listening to customers reviews. Two of our panorama lifts have been completely changed for season 2014 and number of rooms have been renovated. We are under a new management and efforts have been made to improve the product and the services. We are very excited to welcome our guests for season 2014. ... more less
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- Also Known As:
- Victoria Palace Hotel Sunny Beach
- Victoria Palace Hotel And Spa
- Victoria Palace Bulgaria
- Victoria Palace Sunny Beach
- Victoria Palace Hotel Bulgaria
- Hotel Victoria Palace Bulgaria
- Victoria Palace Hotel & Spa Bulgaria/Sunny Beach