My friends and I booked a last minute cheap holiday to Bulgaria, the cost and for what we received was great.
The food like all European destinations was alright to say the least, but you release after a few days what to eat and what not to eat. The meat we found was a no go, but the snack bar available provided a good variety so all ages.
The all inclusive bar was brilliant unlike other hotels visited only local spirits are available but you can actually choose from a small list of imported spirits. The cocktails are also really good and the bar are staff friendly too!
I DO HAVE ONE VERY BIG DOWNFALL HOWEVER!
We were on a holiday to enjoy some hot sun to meet other people and just generally have a good time and our group of friends is far from a loud or rowdy group (There was four of us). According to the hotel manager our room received many complaints against our room for noise?! This was a complete con to say the least! They slipped a letter under our door with no warning of us having made noise at all and demanded a 200 lev fine (approx £95). They did not give us any chance to appeal this and insisted that if we did not pay it we would be removed from the hotel.
I believe after having spoken to other people about situations that had occurred with themselves, that we were conned and treated very unfairly. Being we had the noise complaint after only the 3rd day of being in the hotel, we had no choice to pay and bite our lip as the hotel manager was not one of the most pleasant people I have met in my life.
Like I said the hotel is nice and all other staff are very friendly but management treated us very unfairly from the first day they saw us, I feel we were judged before even having spoken to us.
Traveled with Thomson Holidays between 14-22 July 2014.
- Official Description (provided by the hotel):
- * In the Sunny Beach resort area on the Black Sea * 6-story building * Situated on the beach front * 300 m from the center of Sunny Beach * 25 km from Burgas airport * Credit cards accepted: MasterCard, Visa ... more less
- Reservation Options:
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- Also Known As:
- Riu Helios Hotel
- Riu Helios Sunny Beach
- Hotel Riu Helios Bulgaria/Sunny Beach