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Imperial Resort
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Reviews (333)
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82 - 87 of 333 reviews
Reviewed 27 July 2014

The room was nice and clean with big comfortable bed and restricted sea view.
The hotel was good in general and the staff was friendly.
Why not go there? Food! Really bad quality, the same dishes every day, serving in plastic plates on the snack bar. We tried to eat there a couple of times and then we gave up - we paid for all inclusive but it was so bad that we prefered to pay extra and eat out in restaurants. The drinks are bad as well - poor choice, bad quality juice (all from concentrate), only Bulgarian alcohol - 3-4 types. They can't actually make cocktails because the haven't even got lemon, sugar or juice behind the bar! Don't waste your money for all inclusive in that hotel.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank boevas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ImperialGroup, Manager at Imperial Resort, responded to this reviewResponded 20 August 2014

Dear Guest,

Thank you for your time to write this review. It is always a pleasure to get feedback directly from guest's experience.

I can assure you that we are working on 10 day cycle basis menu and the dishes are different every day.The quality is constantly monitored and checked on regular basis.

We are terribly sorry for your bad experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2014

We had 10 days here in June and couldn't fault the hotel - it's lovely and clean with massive rooms and very friendly attentive staff, the outside bar manager is really friendly with very good English. We were all incusive but really only ate in the hotel for breakfast and some snacks as it's nice to go to different restaurants for dinner and as it's very inexpensive to eat with a really wide choice of restaurants to choose from it doesn't break the bank. This hotel is in a good location with the beach close by and the little train to Nessebar just round the corner. Richard in reception is a real character and a bit of a charmer too, ladies beware!

Stayed: June 2014, travelled with family
1  Thank RomaniaGeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2014 via mobile

The rooms are nice and cleaned everyday. The hotel is nice overall. The personel is nice. The pool is ok but the sunbeds are not enough. The food is just ok but it could be better. Wifi in room and pool costs 25euro for 5 days... The wifi in lobby sucks. Coffee is bad. Overall all drinks are bad and the beach bar all inclusive is parody. Hot beer and hot cola. The sunbeds at sea costs around 7.5euro and include an umbrella which is ok i guess. If you take a seaview room be prepared from the loud noise of the beach bars nearby.

Stayed: July 2014, travelled as a couple
2  Thank Tsvetomir V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014

I am currently on holiday at the imperial hotel and must say it's fantastic rooms are completely spotless and cleaned every day, all staff are more then welcome to help and the food is lovely different varieties to suit everyone, only 2 minutes from the beach which has lots of great beach bars and hotel has a private beach, the spa pool is lovely and I am looking forward to testing out the massages, the snack bar has lots of different foods and fresh food it Brought out often, will definitely be returning next year... The pool is a bit cold but when the weathers hot it's great to cool down!

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
5  Thank evielbenton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2014 via mobile

Just returned from the imperial after a weekend away with friends.
Check in-smooth
Rooms- the room we had was a suite on the top floor and was massive so that was a bonus and cleaned every day by the maid.
Food- hit and miss if u struggle just eat the pizza which was lovely
Poolside- you have a snack bar which caters for u as well and it's decent and also has 2 bars also..if u want a beer poured to ur liking u will have to tip the boy Petrov in the smaller bar and if u don't u'll get a beer with a head u could put a flake in.
All in all it's a decent hotel and done the job we wanted it to do for the weekend.

Stayed: June 2014, travelled with friends
1  Thank ericphillips69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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