We stayed in the Helena Park for 10 days end of |July early August. It was the first time my Husband and I had been on holiday without the Children for almost 20 years. We have been all around the world and have been to some glorious hotels and after reading the rave reviews for this hotel we decided upon the Helena Park. We decided on Bulgaria as it was one of the few places we had not been. Must admit watching the TV programme before going away nearly put us off but the fact the Hotel is well away from the busy strip encouraged us to go. We had a lovely time but I do think some of the reviews on here are fairly misleading and this is why I feel I need to write mine. Perhaps our standards are high but I do not feel this hotel is of a 4 star rating.
The transfer was not a good start I found the coach driver extremely rude and my first impression of Bulgaria was set with a grunt which I didn't take kindly to at 3 am after a long journey. The coach driver then dropped off the wrong cases at one hotel so the poor man who's cases these were was not happy and nor were we as we sat there for ages waiting for it to be sorted, this was 4 am by now! Once we finally arrived the Hotel staff were nice enough and we got to our room very efficiently. We had paid for a superior room. This gave us a pool and slight sea view and was slightly larger than some of the other rooms I believe but to us it was no larger than average and not superior but the air conditioning was very efficient and the cleanliness was was faultless.
The food well we usually come home after eating at an all inclusive a few pound heavier but this time came home the same and that was only due to the alcohol consumption. Everything tastes of DILL!! I walked in the restaurant some days and the smell just turned my stomach. My Husband and I are quite fussy eaters and did find something most days but nearly everything was fried and the meat was undistinguishable. One night I just had a bit of turkey and mash (which is filled with butter) and a few veg but the veg was filled with dill yet again which then put me off. The soups are very good which I ended up living off but the desserts are all the same and there isn't much choice. Breakfasts are fairly good if you like bacon, eggs etc, the scrambled egg is sloppy and tastes burnt. Lunch is either in the pool restaurant or the main restaurant. Pizza, chips and some meat I didn't recognise every day in the pool restaurant. The pizza boy makes them all day but they are bland. One day the pizza boy was sitting at the small poolside bar having his break. I noticed a tattoo on his arm which I found highly offensive and should be covered up. My Husband is covered in tattoos but this one read "Money over b.........s" seriously and when he saw me looking with disgust he just laughed. The poolside bar staff are very miserable too. The restaurant staff worked hard. Our lad who remembered our drinks every night was efficient and friendly. The restaurant has carpet in some areas and needs a good vaxing.
The entertainment was a bit of a let down too. The staff work very hard bless them and if you like volley ball and getting up and making a bit of a fool of yourself then its fine. We were expecting some good shows in the evening but they were poor. They did us a favour though as we walked the strip most nights and found some nice bars and great bargains. Unless you walk all the way to flower street which is were most of the young ones are it isn't too loud. My husband and I did go to flower street one night to see and ended up clubbing till 4am! I must say it was one of the best nights i've ever had. There was no trouble and the young ones were fine.
I personally wouldn't bother going all inclusive again to Sunny Beach as it is so cheap. I found that the Helena Sands Hotel which is far superior to the Park Resort is Bed and Breakfast and the facilities are so much better. We felt like the poor cousins next door in the Helena Park and even though we thought we could use their facilities we could only use the indoor pool and gym. As we went out most nights along the strip we paid for our drinks which were so much better and they are so cheap and eating out is too.
The beach is really close by and there is a reserved area for Helena Resort holiday makers but the beach bar is not all inclusive so it is unbearable once your water has run out.
We went on a couple of excursions making the most of our child free time. The quads were really good. We went into the Bulgarian Mountains and the view was fantastic. We also did the catamaran trip which was amazing. Depending on the time of year but we saw dolphins swimming all around us and jumping out of the sea for what seemed forever, something I will never forget. I few people found this trip disappointing as they ended up at the back of the boat and didn't see much. My word of advice is once you get off the bus move quickly and try to get to the front, we did so easily and ended up at the very front of the boat on the nets. These only hold 6 people on each (36 in total) and we had 60 on the boat so don't hang about and you will have a wonderful experience.
All in all we came home feeling as if we had had a nice holiday but would not go back.
- Official Description (provided by the hotel):
- * In the Sunny Beach resort area on the Black Sea * 3 to 6-story building * 150 m from the beach * Sun loungers and parasols on the beach (additional charge) * In a 14,500 m2 garden together with the Riu Palace Helena Sands Hotel * 2.5 km from the center of Sunny Beach * 28 km from Burgas airport * Credit cards accepted: MasterCard, Visa ... more less
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- Also Known As:
- Helena Park Hotel Sunny Beach
- Helena Park Hotel Bulgaria/Sunny Beach