The hotel itself is lovely and definitely the best in Sunny beach. The Pool area is big enough to accommodate the hotels' capacity comfortably and the staff are friendly, but possibly a bit to lenient.
We did have a number of problems. Our apartment had a broken air conditioning system which resulted in the room being boiling, we spoke to reception who sent someone to look at it but ultimately nothing was achieved and we had no choice but to persevere for the rest of the week. We had a miscommunication about room service which resulted in a 4 seasons pizza being delivered with luncheon meat instead of prosciutto and sliced boiled egg presumably in place of artichoke. The food is by no means great but it is far superior to anything else in Sunny Beach, if you're picky about having fruit and veg with meals then you should probably avoid Sunny Beach altogether. If you do choose to venture outside the hotel 'Eagle' is quite nice but attention should be paid to the pictures of the food, at 'Colonels' a chicken burger consisted of slices of wafer slices of sandwich chicken covered in processed cheese...not nice!
The hotel definitely attracts a number of very rude and rowdy middle aged English people who are very unpleasant to other guests and staff. It is a shame that these people lowered the tone of a nice hotel, apparently they weren't aware that playing Eminem on their phone in a restaurant was antisocial behaviour.
I was quite happy about the security at the hotel, especially as I could be safely assured that no crazy Bulgarian parading a Python or Aligator was going to enter for photos. If you are afraid of Snakes or very large reptiles I suggest you avoid the beach altogether.
I would like to return to a Barcelo hotel but not Sunny Beach, it just wasn't for me.
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- Also Known As:
- Barcelo Royal Beach Hotel Sunny Beach
- Barcelo Sunny Beach
- Barcelo Hotel Sunny Beach
- Barcelo Royal Beach Bulgaria/Sunny Beach