A group of 32 stayed here in July 2012 for 1 week. The hotel was beautiful the pools were great and the location was perfect. Unfortunately the main talk of the hotel were the security men, 1 in particular. 'Martin Dimitriov' he was constantly a torn in our side for the entire week. Different families within our group had made various complaints to the management regarding this persons attitude. To say he 'harassed' us would be an understatement. After bringing his behaviour to the attention of the hotel, they told us that it wasn't there problem more or less because the security is a different firm!!! We then made another complaint to his 'manager'. He was asked in front of us to apologise to the people he insulted and roared at and he refused point blank!!! Overall this is what we will remember this hotel for which is a shame as it is one of the nicest places we have stayed :-(
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- Also Known As:
- Barcelo Royal Beach Hotel Sunny Beach
- Barcelo Sunny Beach
- Barcelo Hotel Sunny Beach
- Barcelo Royal Beach Bulgaria/Sunny Beach