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“Reynolds in Sunny Beach”
Review of Laguna Park Hotel

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Laguna Park Hotel
Ranked #12 of 220 Hotels in Sunny Beach
Certificate of Excellence
Liverpool, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Reynolds in Sunny Beach”
Reviewed 17 January 2014

We had the best time here ever. Stayed for ten days and found it all to be good. We got in very late at night and the reception staff were fantastic, they had even put out some food for midnight feasts, how nice. Our room was clean and we found it comfortable beds not too creaky and the shower spray was full on. The kids loved the choice of pools and had fun getting their own food in the restaurant. It was always clean with the friendly staff on top of keeping tables cleared and fresh food. The entertainment team are sweet and did a great job of keeping the kids involved and busy. The beach was only a short walk away ten minutes if you don't have straggling kids. Seemed to be great value for a family holiday and had a good mix for all ages.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
15 Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (336)
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English first
Newcastle upon Tyne, England, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 December 2013 via mobile

We had visited Bulgaria the previous year and loved it so decided to return couldn't get the same hotel so took advise from trip advisor and chose well
Although we were advised in looking for room in block C and D we were put in block A initially room was fair view rubbish but my parents were in opposite room and view was great straight in to pool
My son was very happy as exit door from our room lead to the top of the water slide directly into pool number 1
Fantastic pools especially for kids and pool direct in sunlight so wasn't so cold either resteraunt was beautiful clean and massive selection of foods can't complain when snack bar is open all day for fussies
Overall would return and choose a better room and last but not least the fantastic animation team Monica Eva kris flora and everyone involved brilliant

Stayed August 2013
Helpful?
9 Thank Sam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunderland, United Kingdom
Level 3 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 November 2013 via mobile

Me and my boyfriend stayed here for a week at the beginning of september 2013 it was about a 30 minute drive from the airport and we were droped off 1st which was good becase we arrived during the night we checked in straight away and headed to our room which was over in the new block the porter took us to our room and unfortunately the room door would not open he tryed for ages so he called for help n when someone came the door eventually opened.. when we got in our room it was lovely and clean beds were comfy only thing the balcony was small towels were provided toilet roll and little shower gels n soap the only thing about the bath room was when u put the shower on the whole bathroom floor was soaking all there was. Was a plug in the floor never mind we lived with it.. the cleaners were always busy but we didnt have them in our room we just left dirty towels outside our door n they provided us with clean ones I dont change my bed every few days at home so a didnt see the point in the bed been changed every few days when we stayed it was clean enough.. the food wasnt up to much but I did find something to eat we didnt use the main pool as we were in the hotel opposite n it was much quieter a thought the main pool was more for children and looked packed we used the inside bar on a night and had a few drinks then headed out. After all the staff were friendly and we had no problem with them there is also a 24 hour bar opposite the hotel :) the beach is about a 10 minute walk from the hotel we didnt watched any entertainment so I have know idea what that was like.. on the plus side I enjoyed my week away and I would return I think the only downfall was the food as u do pay for the all inclusive but you are going to a different country it is going to be there food my 1st holiday all inclusive and I find I would rather stick to self catering becase its ashame to pay money for food you dont like the drinks were good though.. And we had a easy checkout :)

Stayed September 2013, travelled as a couple
Helpful?
5 Thank Lou123England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 November 2013

stayed here 25 august 13 for 2 week ,hotel 24 hour cleaning, staff sound flo ,monica and chris at the kids club great. food was good get their early and the food set up was really good very nice indeed ,first time all inc.we smithy ,gaynor and chanel 7 loved it ,met Jamie,sarah alice whilst on hols went to aqua park with them brill day and khans tent .if you want a moan you will find fault ,but we will go back 2moz .smithy gaynor,chanel

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Gaynor W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evesham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 20 October 2013

This was our second trip to Bulgaria but our first time at Laguna park, after our first time we wasn't expecting too much in the way of food and entertainment, but we were very impressed with both, we got to the hotel in the middle of the night but was still a very friendly welcome and even a porter to take our bags to our room, also a small selection of food for those that were hungry,
Throughout out stay all the staff were very friendly and helpful, the food was good but not perfect, the entertainment team they had was very good and fun and very good with the kids, drinks were good and had a good selection of cocktails, beers and other hot and cold drinks and snacks served throughout the day, the pools were very nice and clean as was the whole hotel with a whole team of cleaners always beavering away,
The location is very good, not to far from the main strip and beach but a good distance that its not too noisy so good for kids
Lots for kids to do with several pools, two play areas and kids clubs so if you want a day in the hotel they shouldn't get bored
On the whole was a very enjoyable stay and the only con of the holiday was the food wasn't always brilliant but was always something to eat, would recommend this hotel and if we return to Bulgaria this will be our first choice of hotel

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
23 Thank Alan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 October 2013 via mobile

Me and my girlfriend stayed here early september for 12 nights. The hotel is lovely and in a great location! It is spotlessly clean and the cleaning staff and maids should be well praised! We arrived early hours of morning and they put some food on in the restaurant especially. Rooms were adequate and cleaned daily. Food wad varied with plenty of options every day, my only issue with the restaurant was they were constantly running out of mugs and glasses for drinks. The waiting staff were efficient but could do with being taught how to smile!
Overall a fantastic holiday and we will definately return to Bulgaria and seriously consider Laguna Park

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank steveb_leic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 October 2013

Stayed here betweent 13/09 and 27/09 check in was fairly quick and efficient.. Room very clean and towel and linen changed every day. Bathroom had a funny smell for the whole 2 weeks and shower leaked all over bathroom floor but was fixed fairly quickly when reported. Staff cleaning the hotel constently. Know for the bad points food AWFUL I lived on cheese and crackers, never hot although husband did use microwave to warm his food,lunch started at 12.00 and things like self serve wine empty, when husband went to find staff to ask about refill they were all fighting and arguing, manager had to refill. Sun chairs by pool cramped and no room to move or get on or off them . No evening entertainment for adults and most people went out. The toilet by the inside bar was disgusting and I couldnt go in without putting a hankie over my nose, smelt like dirty mop water.Would I go back, never in a month of Sundays, think the good reviews on here because hotel promises free accomadation to best review.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank rosieandjim121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Laguna Park Hotel

Property: Laguna Park Hotel
Address: Sunny Beach, Sunny Beach 8240, Bulgaria
Region: Bulgaria > Burgas Province > Sunny Beach
Amenities:
Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Spa Hotel in Sunny Beach
#10 Luxury Hotel in Sunny Beach
#20 Family Hotel in Sunny Beach
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Laguna Park Hotel 4*
Number of rooms: 365
Official Description (provided by the hotel):
Dear valued guests We are happy to announce that after the new hotel Aqua park, functioning from season 2016, now, for season 2017 we'll surprise our guests with finishing the renovations of all the rooms in C block and some partial renovations in the lobby areas. This is a process of renovation, which we have started 4 years before, and each year we have been renovating different parts of our big hotel. We are doing our best to welcome our future guest in a new environment, which we all hope will be highly appreciated by you. For Summer season 2017 we are working on new surprise to our valuable guests - enlargement, renovation and redecoration of our restaurant area. You'll find it more spacious, more convenient, and offering more delicious and tasteful food and drinks to you. We are sure that we'll continue to surprise you with lots of positive changes in order to provide you with an exceptional holiday experience in our hotel! Our team is already looking forward welcoming you in Laguna Park here in beautiful Sunny Beach. Warm regards Your Laguna Park Team Laguna Park hotel is centrally located in Sunny beach resort, close to the beach and within easy reach of all the resort amenities. This well-maintained and spacious hotel offers modern and comfortable rooms, a relaxed and friendly atmosphere and a selection of on-site amenities and facilities. The hotel offers a friendly, relaxing atmosphere and a newly built Aqua park with entertainments for adults and children. By the pools we offer refreshing drinks at the two pool bars. Our guests have at their disposal a main restaurant, a new snack barand thematic restaurant, and a lobby bar. The Laguna Park is a popular choice for families and couples looking for good quality accommodation right in the heart of this lively resort. A rich animation program is performed by a very enthusiastic team of animators. There are a great variety of shopping and entertainment facilities nearby. ... more   less 
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Also Known As:
Hotel Laguna Park
Laguna Park Sunny Beach
Laguna Park Hotel Bulgaria/Sunny Beach

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