No way I would travel anywhere without making a TripAdviser research in advance.
Our friends surprise us with this trip a day before the flight and gave us no choice..
A year ago we have been hosted in Bourgas Sunny Beach on one of their best hotels and didn't like the “hotel-casino” concept at all.
I think that gamblers doesn’t really care about service, food quality ets. as long as the hotel - casino provides them with all the comfort on the roulette tables surrounding..
The International hotel is one of the best hotels we have been hosted lately.
We arrived there with a group, it took no more than 30 minutes for the hotel stuff to finish all reception procedures with minimum bureaucracy.
Naturally I was disappointed to o get a park view room rather than sea view, but after discovering the amazing view of deep green forest from the 11th flour balcony through the transparent banister, I knew it was the perfect choice.
The room is very large and spacious, beds are big, soft and comfortable, enough electric outlets, something you don't find in hotels lately. State of the art technology are all over the place, even a door card operates the elevators.
Food is self service. I don't find it the same level of quality the hotel is proud of.
I would rather have less number of choices with better taste and quality.
Disturbing item was the loud and annoying background music which was all over the public areas, kind of music expected to be found in discotheques or teenager rooms .
There is no point getting into more details since it is already written on previous reviews.
Just few words on behalf of most value asset of this hotel: the PERSONAL.
Bulgarians are well known as happy, modest and diligent smiling people.
Therefore the service was beyond standard, swift and always with a smile.
Starting with Ken, the bell boy, who helped us on arrival,and to be over with Mr. Amr Draz who carries the title of Hotel Operation and Quality Manager. He is all over the place, stand there as a rock, watching everything like an hawk...
Since western Europe hotels price with same standards are much higher
I added the International hotel into my list of favorites.
- Official Description (provided by the hotel):
- The impressive 5-star INTERNATIONAL Hotel Casino & Tower Suites is located on the front beach line of Golden Sands Resort, only meters from the beach and just half an hour from Varna Airport, the city center and shopping malls. This is the perfect choice for the leisure and business traveler, looking for high-class experience, non-stop entertainment and fine dining. Located in the middle of everything in Golden Sands, the hotel boosts 325 large, elegant rooms with unrestricted sea and park views; the I-SPA Center; 24-hrs live game casino with daily poker cash game; Free indoor parking for 300 vehicles; Skyfall Infinity Pool Bar & Food; Modern conference center with 10 meeting rooms and amphitheater hall; Ballroom for 600 pax in theater; Shopping center. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com and Booking.com so you can book your INTERNATIONAL Hotel Casino & Tower Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Grand Hotel And Casino International
- International Hotel Golden Sands
- INTERNATIONAL Hotel Casino & Tower Suites Bulgaria/Golden Sands