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“Preparing for our 7th vacation at Hotel Kristal”
Review of Kristal Hotel

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Kristal Hotel
Ranked #20 of 110 Hotels in Golden Sands
Bucharest, Romania
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Preparing for our 7th vacation at Hotel Kristal”
Reviewed 4 January 2014

The hotel is situated in the higher part of the Golden Sand resort. It is surrounded by forest, other hotels, lawns and amazing swimming pools. It is a very quiet place, mostly visited by German tourists. Every evening the dinner has a certain theme: Bulgarian, Italian and Mediterranean, Greek, fish based and so on. The staff is very professional and also very friendly, ready to make you feel comfortable. There are also various shows performed that are enjoyed by both young people and older ones. I am preparing for my 7th visit there accompanied by my wife and my grand-children.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
6 Thank Mihai M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristal_Hotel, Guest Relations Manager at Kristal Hotel, responded to this review, 1 July 2014
Hello Mihai M,

First of all we would like to thank you for your review of our hotel! We are very pleased that we could meet all your expectations. We always try to maintain our high standards and your feedback shows us that we are on the right way.

We can't wait to have you, your wife and the children again with us!

Very dear greetings and hugs!


Radost Andreeva
Guest Relation
hotel Kristal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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167 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
Nottingham, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 31 August 2013

We have just come back from this amazing hotel. Food was delicious and a wide variety. We certainly didnt starve, you can eat and drink soft drinks starting from 7.30 breakfast. bar opens at 10 am till 11 pm. In the bistro they have hot dogs and burgers from 12 noon. In the main restaurant there are set times for breakfast dinner and tea. Entertainment good for adults and children. The pools are very good and plenty of sunbeds. The cleanliness was top class.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
8 Thank ela1ne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 August 2013

Nice and big room, clean and with all needed facilities, great hosts, especially the young team hire to do the whole day entertiment program. Internet connection was available only in the lobby, here they can improve.....

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dragos T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 July 2013

It is our fifth time in this hotel and we will return again in August. The hotel is amazing, the rooms are super clean and the food is awesome. The kids really enjoyed the Omelette Station! We have enjoyed the hospitality of the staff. They have even recognized us by the name! We highly recommend it to any family with kids.
Fam. Mazurencu-Romania

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MyraAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest, Romania
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 July 2013 via mobile

I stayed last month for 4 days all inclusive. The price/quality is quite acceptable and the food was good and diverse, you could find anything you like. The room was spacious and clean but as a downfall the balcony was dirty because there were 3 bird's nests in it's corners and the staff didn't clean it.

They had activities for kids to keep them busy and for adults alike. But there were few sunbeds and you had to get up early to occupy them.

Another thing is that the hotel didn't had a beach and the closest one is 20 minutes away ( on a walk, probably 10 by car).

All in all a good hotel for the low prices you pay.

  • Stayed June 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BratAndrei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level Contributor
172 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed 16 July 2013 via mobile

We stayed here a few years ago but feel compelled to write a review having noticed that it now, in the UK, falls under the dreaded Balkan Holidays only remit. We stayed with Thomas cook in 2006 and the hotel, service, setting, staff, convenience, food, comfort, amenities and location are perfect in such a lovely lovely resort. If possible fly into Varna as the transfer to/from Bourgas is a tad long......
Idyllic gardens and pool and can't fault anything. Judging by recent reviews and brochures its not changed unless for the better. This hotel and the staff made me love Bulgaria and makes me want to go back.... STAY HERE its a MUST!!!

Stayed August 2012, travelled with family
Helpful?
2 Thank Keith G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halifax, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 September 2012

just got back from this hotel.very clean, staff friendly, food exellent.those were the good points,all inclusive drinks not too good,local spirits but not much choice.if u wanted others u had to pay which defeats all inclusive,plus bar was 2 flights up,as bar pool only served beer.daytime entertainment same as anywhere else, evening ent finished at half nine pm.not much for kids to do,to use football court was 20 levs an hour.pool was freezing cold so was empty most of the time.nice beaches but a bit of a climb back to hotel all uphill,nice place but wouldnt go back.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 156alan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kristal Hotel

Property: Kristal Hotel
Address: Golden Sands Resort, Golden Sands 9007, Bulgaria
Region: Bulgaria > Varna Province > Golden Sands
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#9 Best Value Hotel in Golden Sands
Price Range (Based on Average Rates): £
Number of rooms: 296
Official Description (provided by the hotel):
The Kristal is an all-inclusive hotel complex in a peaceful and quiet area of the Golden Sands resort, only 450 metres away from the beach. The Kristal offers beautifully decorated standard twin rooms, cosy family rooms and spacious superior double rooms. Spacious lobby, 24-hour reception, main restaurant, lobby bar, bistro, pool bar, indoor swimming pool, outdoor swimming pool with a child section, wellness centre, internet room, tennis court, billiard table, table tennis, children’s playground.For the summer season 2014 we have made a lot of changes and inovations. These will allow us to offer more varied services with higher quality and our guests will be able to relax more efficiently.• For your comfort we offer new Superior Family room with a modern and exquisite design and three regular beds.• We have built a new restaurant and a bar with spacious terrace - functional and elegant, with beautiful view to the garden and the pool.• The completely renovated Wellness Centre offers a wide range of services for relaxation: steam bath, hammam, massage, jacuzzi, adventure shower, various relaxing and recreational programs, hairdresser’s, manicure and pedicure.• You will find a lot of changes in the pool area – a new pool bar, many places for sunbeds, surrounded by beautiful greenery.• Our youngest guests will enjoy the new children's playground with a variety of facilities and their favorite trampoline. • The teenagers and their parents can enjoy the services offered in our newly established Game lounge equipped with billiards and a wide variety of electronic games.• The fully modified hotel garden awaits you with new places for sport and recreation, fitness, table tennis, petang, tennis court and relaxation areas.• The new animation team will take care of your good mood in the newly built modern amphitheater stage.We will be happy to welcome you as our guests and we hope that you will spend a pleasant holiday in Hotel Kristal!Welcome!Hotel Kristal Management ... more   less 
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Also Known As:
Kristal Hotel Golden Sands
Kristal Golden Sands
Kristal Hotel Bulgaria/Golden Sands

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