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“Great view great value for the money hotel”

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Melia Grand Hermitage
Ranked #4 of 110 Hotels in Golden Sands
tel aviv
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great view great value for the money hotel”
Reviewed 16 May 2013

I ve stayed for 1 week in this hotel and i have only good things to say about it: the rooms are big modern with nice balconies and great seaview, and the staff was always very polite, free wifi everywhere, nice swimming pool. The only minus would be the quality of the breakfast who would suit more a 3 stars hotel but for all the rest it deserves its five stars.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lionTelAviv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qualityhermitage, Quality Manager at Melia Grand Hermitage, responded to this review, 18 May 2013
Dear guest,
Thank you for your feedback of your stay in Melia Grand Hermitage. We are grateful for the all the points raised. We are always considering the opinion of our customers as we want to improve and provide our guests with memorable experiences. We would like to inform you that we have made a big change of the buffet in the main restaurant as well as improved the quality and the variety of food served at breakfast.
With kind regards,
Temenuga Hachikyan
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (194)
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English first
Bucharest, Romania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 May 2013

Excellent hotel. The pool is very big and tidy, the access to the beach is easy. The rooms are very beautiful, big and comfortable. The staff was always helpful. For VIP groups I very much appreciated their idea to offer upgraded services called "LEVEL".
I highly recommend it, for business or leisure!

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Madalina V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qualityhermitage, Quality Manager at Melia Grand Hermitage, responded to this review, 18 May 2013
Dear Guest,
We would like to thank you for your positive words. Indeed the Level program is specially designed and it is suitable for business as well as for leisure. We do recommend our Level program to all our guests. The program is more adults oriented and it provides the customers with various benefits. The Level program is a definite treat!
With kind regards,
Temenuga Hachikyan
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest, Romania
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 May 2013

Impressions about Malia Grand Hermitage Hotel 5*

It is a very good 5* hotel, close to the beach, located in a quiet area (very important for a relaxing vacation).
The rooms are very large and beautiful furnished, the bathrooms are also very large( important for our comfort ).
We like the fact that the rates include a lot of facilities (internet/safe/sports/animation).
The programs for kids are very interesting.
The personal from the restaurant is kind and the food is very good.
Ms.Maria Yotova knows very well how to promote the hotel. She is doing a good job there.
The personal from the reception is also very kind.
The hotel deserves the star it has (5).

We are very glad that we have stayed in this hotel.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Viorica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qualityhermitage, Quality Manager at Melia Grand Hermitage, responded to this review, 18 May 2013
Dear guests,
Thank you very much for your time and that you shared your thoughts about the hotel. We are indeed working toward the high standards and providing our guests with great experiences. We are very proud of our facilities and also with the team that we have.
We hope to welcome you again in Melia Grand Hermitage.
Kind regards,
Temenuga Hachikyan
Quality Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest, Romania
Level Contributor
2 reviews
Reviewed 14 May 2013

Excellent hotel, very large rooms with all the facilities needed, great service and stuff, a safe 2 levels parking and the best SPA.
They have upgraded services called "LEVEL" that I strongly recommend.
You should take a sea-view room - the sunrise is unbelievable from the top floor!!!

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Florian V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qualityhermitage, Quality Manager at Melia Grand Hermitage, responded to this review, 18 May 2013
Dear guests,
The good words about your stay in Melia Garnd Hermitage are strongly appreciated. We are very pleased that you value the facilities in the hotel and you enjoyed your time in Melia Grand Hermitage. We will continue with the passion for service and providing excellent experiences to our guests.
Kind regards,
Temenuga Hachikyan
Quality Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv, Israel
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 May 2013

In truth, I did not expect to be so impressed with this hotel!
All staff is very friendly, made ​​us this impression receptionist at the reception when we arrived, and then the rest of the staff!
1 Our room was very nice with direct sea view and perfect furnished!
2 In the restaurant there is such an abundance of food that makes you wonder how to taste of everything!
3 Spa center is perfect and swimming pools - big and clean!
4 Location of the hotel is perfect, one or two minutes and you are on the beach!
Definately I will come back in this hotel, it was great experience!

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Shoshana A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qualityhermitage, Quality Manager at Melia Grand Hermitage, responded to this review, 17 May 2013
Dear Guest,
Thank you for investing of your time and writing a comment on Tripadvisor. We are glad that you enjoyed your stay and on behalf of all the team in Melia Grand Hermitage we would like to thank you. We will continue with devoting our hard work to providing memorable experiences to our guest.
We look forward to welcoming you again in Melia Grand Hermitage.
Kind Regards,
Temenuga Hachikyan
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sofia, Bulgaria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 May 2013

I was there on a business trip but the staff and the services and the hotel itself - everything was beyond our expectations. The administrator were so kind and very helpful all the time, food was good and teh rooms are spacious. The bathrooms are huge which is just great. The location of the hotel is great - really close to the sea (50m. not more). You all were great and I alredy plan to spend our family holiday with you Melia guys.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vicky I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qualityhermitage, Quality Manager at Melia Grand Hermitage, responded to this review, 18 May 2013
Dear Guest,
We are very grateful for your comment. At Melia Grand Hermitage we are concentrated at providing the best experiences to our customers. We are very pleased to know that you enjoyed your stay and we would like to sincerely thank you for the wonderful words. Please do not hesitate to contact us at quality@hermitage.solmelia-bg.com
We are looking forward to welcoming you again and offer you the same unforgettable stay!
Kind regards,
Temenuga Hachikyan
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 May 2013

Me and my family were in the hotel for a weekend. The hotel is fantastic, rooms are big and clean. Staff is friendly and the food is good. We definitely come back in Melia this summer. I recommend this hotel to everyone.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vaniela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qualityhermitage, Quality Manager at Melia Grand Hermitage, responded to this review, 18 May 2013
Dear Guests,
Thank you for writing all these nice words for the hotel. The nice impression of the guests is our biggest stimulus and on behalf of the whole team we would like to thank you.
We look forward to welcoming you again this summer!
With best wishes,
Temenuga Hachikyan
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Melia Grand Hermitage

Property: Melia Grand Hermitage
Address: 1 Grand Hermitage Alley, Golden Sands 9007, Bulgaria
Phone Number:
Region: Bulgaria > Varna Province > Golden Sands
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Golden Sands
#4 Spa Hotel in Golden Sands
#5 Romantic Hotel in Golden Sands
#7 Family Hotel in Golden Sands
Price Range (Based on Average Rates): £
Hotel Class:5 star — Melia Grand Hermitage 5*
Number of rooms: 727
Official Description (provided by the hotel):
Imagine a place with a unique atmosphere and service where you can relax and enjoy the serenity, the sun and the sea... Imagine a place that will exceed your expectations... Located on a quiet hill and surrounded by a green park, this exquisite luxury hotel offers the tranquility you are longing for. The 5-star resort welcomes you with stylish atmosphere, quality service and refined cuisine. Lounge on the sunniest balconies, relax in the SPA centre or have fun on the beach with the water sports available. Indulge your senses in the 5-star YHI SPA Centre: exclusive high quality massages, therapies and procedures offer a chance to get away from the stress and enjoy the serenity of your vacations. ... more   less 
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Also Known As:
Melia Grand Hermitage Hotel Golden Sands
Melia Golden Sands
Melia Hotel Grand Hermitage
Melia Grand Hermitage Bulgaria/Golden Sands

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