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“Good value for money”

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Grifid Hotels Club Hotel Bolero
Ranked #2 of 110 Hotels in Golden Sands
Certificate of Excellence
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Good value for money”
Reviewed 21 March 2014

I think it is a very good option for a summer time vacation with an infant: we did it two years in a row. The service is excellent, the food in all restaurants is very good for a 4 stars all inclusive hotel, the pools and gym are well maintained and as long as you stay within the resort you don't even realize you are in Bulgaria.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Alex Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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468 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Serbian first
  • Swedish first
  • Any
English first
Bucharest, Romania
Level 3 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 February 2014

Not that good as the 5* Melia GH.
The location is good, near shops and beach. The food was good also the staff wants to help in every situation.
When we staid there the big down side was the big group of old french people who were very rood at the pool.
The walls are not that thick also the pool side music was very loud from the early morning.

  • Stayed May 2013, travelled as a couple
    • Value
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Helpful?
1 Thank gabriels686
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Région De Bruxelles-Capitale, Belgium
Level 5 Contributor
72 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 15 November 2013

Great hotel located in the city center, close to the beach. Everything you read in the folder advertising is truthful - there are several restaurants and pools, the service is good and conscientious, bartenders prepare a colorful drinks, the food is delicious. There is also quite well-equipped gym, so Take clothes for exercise. An interesting fact in the hotel are themed restaurants - I recommend to go to each of them! The Bulgarian will show you the traditional cuisine of the region, Japanese sushi is great and there is a great dessert with fried ice cream. (Really, hot ice cream! Not yet tried anything like this before :) Ask about these restaurants at the reception. We all loved it and we spent a pleasant week of holidays.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Mrugacz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrifidBolero, Guest Relations Manager at Grifid Hotels Club Hotel Bolero, responded to this review, 21 November 2013
Dear guests,

Thank you so much for taking the time to write such great things about our hotel and service here at tripadvisor. We are truly happy to hear that you enjoyed our amenities and had comfortable stay with us. We hope to see you again on your next trip to Bulgaria!

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
south yorkshire
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 September 2013

our 3rd visit to this hotel,,i can not praise it enough>the level of attention to detail is amazing...excellent food in all resteraunts(including the asian and bulgarian)..very high cleaning standards throuout,,,and the best of all is the service provided be all the fantastic staff,,will be back next year....thankyou griffid bolero for another top holiday .

Room Tip: the best rooms are overlooking the pool.
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 888caroline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrifidBolero, Guest Relations Manager at Grifid Hotels Club Hotel Bolero, responded to this review, 21 November 2013
Dear guests,

Thank you so much for taking the time to write such great things about our hotel and service. There is nothing that makes us happier than hearing that you will return on your next visit!

Best Regards

Grifid Bolero Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest, Romania
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 September 2013

We are a young couple traveling, aged 27. After reading all of these glowing reviews on the hotel, we were quite disappointed to see that it didn’t match our expectations of it. Even though we always research TripAdvisor and other review-based hotel sites thoroughly before booking, I guess it was just one of those times when the quality of what other people appreciate is not on par with yours.

Let me start my debunking the quality of the food served: we were sold on reviews that mentioned the fact that the hotel had a different cuisine every night, but do not be fooled (like we were), the food is of a medium quality restaurant, nothing more. If there is a small diversity at the buffet, it is of average food, nothing special. For example, throughout our 8-day stay, there was only one type of cheese served, and no other drinks other than sodas and concentrate juices, while the water had a bad taste (so we ended up buying bottled water for the whole trip). No healthy alternative whatsoever for drinks, and if this is how all these parents grow up their kids at home, I feel sorry for the little ones. Moreover, it seemed like 70% of the food was cooked in oil (thus unhealthy), while some foods weren’t even well cooked.

The staff was ok-ish, but waay too many persons serving in various positions didn’t speak English at all, only Bulgarian. The parking is indeed expensive (15 euro/night), while a decent wifi connection in-room (and against payment!) is a very hard thing to achieve. You do get it better in the lobby, but it’s far from top shape as there are always people performing video-calls, browsing videos and using bandwidth.

The dress-code is also something no one tells you about (not our travel agency or the hotel website anyway), so if you’re not a venerable 50-old gentleman always carrying a pair of khaki trousers with you (especially during the hot months of july-August!!), be warned that you are not going to be permitted entrance in the main restaurant for dinner, as long pants are required.

The elevators are old (but at least working!), and the overall feeling was that of an old communist hotel in a good form. The water in the shower would stop every once in a while, or start being cold instead of hot for extended periods of time, the shower curtains would fall if you didn’t know how to properly pull them, the heavy emergency exit handles on certain doors would sometimes fall when you pushed them, and only after I notified a repair man many days after this kept repeating did it to get any attention. The A/C didn’t to a great job, we had to leave it running for a period of time before returning to the room in order to properly cool it. The TV’s are ancient and you might find spiders & webs on the ceilings. Oh, and there are absolutely NO SIGNS whatsoever from the main road to the Bolero. Even if you get off the main road through the myriad of hotels that comprise the Golden Sands, chances are noone will be able to tell you where to go or which direction to pursue. We ended up searching by car in frustration for what seemed like half an hour before stumbling upon it. You would think that the highest praised hotel in the Golden Sands has proper road signs leading to it; you would be miserably wrong. Do your due diligence and make sure you know the exact route within the GS to the hotel.

On the plus side: the receptionists were very helpful and spoke fluently many languages; the rooms were spacious and cleaning-service was ok. If you have (small) children, the animation team will keep him entertained at all times, so no worries there.

In the end, I guess you could just get along with all the above, if you tried to get it out of your head and not think about it. But for people to say that it is in one of the best holiday resorts they have ever seen/been to in years, clearly they have absolutely no idea how a real 4 superior/5 stars resort looks like. Of course, for the Golden Sands, the Ravel Bolero might very well be the best option around. But for someone not having (small) children, save your money, go elsewhere! There is no oasis here.

Room Tip: Try to get a high-floor room with a good view of the main pool; they can be a bit noisy but they hav...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Crisan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bragadiru, Ilfov, Romania
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 August 2013

The worst holiday spent there, we will never go there ever!!! We are very disappointed by this hotel. We go there with our baby (1 year old) and there is no ramp for wheelchairs, only steps, we move very hardly because this steps; very narrow elevators! Very bad hotel policy, unfriendly staff, we can't leave towels at the pool or sea because they took our towels and they did'nt found it , poor food, paid parking is very expansive (15 euro/ night) , no internet acces free in the room or pool,only at the reception; My husband had to buy long pants because at the dinner ,men can enter in the restaurant only with long pants. We don't recommend this hotel to anyone especially if you have babies or wheelchair! TERRIBLE!!!

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Ciornohac A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest, Romania
Level 5 Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 5 August 2013

Vacation the hotel was wonderful. It is a spectacular location, where you are treated royally. I do not missed anything. It is a good choice for both young and older people, the hotel having all sorts of recreational activities.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ionescu M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrifidBolero, Guest Relations Manager at Grifid Hotels Club Hotel Bolero, responded to this review, 21 November 2013
Dear guests,

Thank you for sharing your experience with us. Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy our hotel and staff met all your needs during your stay!

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grifid Hotels Club Hotel Bolero

Property: Grifid Hotels Club Hotel Bolero
Address: Bolero Street 1, Golden Sands 9007, Bulgaria
Phone Number:
Region: Bulgaria > Varna Province > Golden Sands
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Golden Sands
#1 Family Hotel in Golden Sands
#2 On the Beach Hotel in Golden Sands
#2 Luxury Hotel in Golden Sands
#2 Spa Hotel in Golden Sands
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grifid Hotels Club Hotel Bolero 4*
Number of rooms: 297
Official Description (provided by the hotel):
The Ultra all-inclusive Grifid Club Hotel Bolero enjoys a great location in a quiet area of Golden Sands just a few yards from the sandy beach, offering plenty of facilities and dining options. The hotel boasts a beautiful garden of 15 000 sq. m, lavish greenery and flower beds. Grifid Hotel Bolero is ideal choice for a successful holiday in terms of both location and facilities, offering a whole world of possibilities for our clients’ leisure and relaxation – excellent 24 hours Ultra all inclusive formula, delightful gastronomy, spacious and comfortable rooms, amusing and engaging entertainment team and attentive staff. The unique for Golden Sands Grifid Aqua Park with total area of 8000 sq m is available free of charge for all Grifid Bolero guests. With its two sections: for adults and children, each one accommodating 3 slides the Grifid Aqua Park offers the fun of over 400 m of thrilling riding experience. ... more   less 
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Also Known As:
Grifid Hotel Golden Sands
Grifid Hotel Bolero
Grifid Hotels Club Hotel Bolero Bulgaria/Golden Sands

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