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“Awesome experience.”

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Best Western Kelly Inn
Ranked #8 of 31 Hotels in Minot
Certificate of Excellence
Reviewed 1 July 2014

We stayed at this hotel on two different nights in 6/2014 while on business. The front desk experience was warm, friendly, and helpful. They even had treats for my two dogs upon check in. We stayed in a Pool-view King Suite Room. The room was large featuring a separate room with sofa, chair, coffee table with a large flat screen tv. The bedroom area was separate and very comfortable. I am quite picky about bed comfort. The room was very clean and the amenities were nice. I love finding a coffee maker in the room as well as a micro and mini fridge at a very reasonable price. The continental breakfast in the morning featured hot eggs, sausage or bacon, sausage gravy and biscuits and many more items. We definitely recommend this property.

  • Stayed: June 2014, travelled on business
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Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoAnn B, General Manager at Best Western Kelly Inn, responded to this reviewResponded 24 July 2014

Thank you so much for your "awesome" remarks! We are glad that you and your pet had a
wonderful stay with us. We are one of the very few hotels who welcome pets at no extra charge and we love giving them treats.
:)

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319 - 325 of 441 reviews

Reviewed 30 June 2014

Cozy and neat with friendly staff. The hotel is very close to Dakota Shopping mall. Their breakfast was impressive. Our toilet had some issues and we were immediately upgraded to a suite from a double Queen room and given a 10% discount for the remaining days with lots of apologies. Has an indoor pool. Will stay there again when I visit Minot, ND.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
Thank adeseguna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoAnn B, General Manager at Best Western Kelly Inn, responded to this reviewResponded 24 July 2014

Thank you! So glad you like it here. Lots of great places to shop. Besides the Mall we also are close to Kohl's Hobby Lobby and Gordmans. Hope to see you again soon.

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Reviewed 30 June 2014

Motel was very nice and staff was excellent and very friendly. Would definitely recommend this motel. Just a few minor clitches but was taken care of. The pool area was a big area for lots of kids to swim and very large area for sitting and relaxing. A family friendly motel. Easy access.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
Thank Sandi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoAnn B, General Manager at Best Western Kelly Inn, responded to this reviewResponded 24 July 2014

Thank you so much for your kind write up about us. I am so glad you enjoyed your stay.

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Reviewed 30 June 2014

We have been long time fans of the Kelly Inn, but it has gone downhill in the last few years. We booked adjoining poolside rooms and when we checked in the housekeeping staff was still finishing up. These ladies were fantastic and left us extra towels, garbage bags and even pens and pads of paper for our small children. Kudos to them. The rest of the weekend was less than stellar. Our poolside door was chipped on the edges and almost impossible to open. The one bed in the room was squeaky, and all of the pillows lumpy. We used to love staying here due to the pool area, however, this time it was very dirty. There was visible dirt and debris in the corners of the pool and hot tub and both mornings, the wet towels were still in the bucket when the pool opened at 8. Sunday morning, there were still no clean pool towels when we checked out at 11! I saw two dirty band-aids around the pool and hot tub and after watching the staff "clean" (after the pool was already open in the morning), they were still sitting there. The first night we had 4 adults sitting outside of our 2 rooms, quietly having a conversation and we were asked to leave as the pool area was closed. This was fine as the sign does state it closes at 11, however, the next evening after we were bed at 11 I witnessed (and heard!) a group still sitting in the hot tub till around 11:30. If you are going to be strict with your rules, please try and be consistent. The breakfast and breakfast area was great but I think that the money used to update those, would have been better spent on updating the pool and poolside rooms! I will not likely be returning nor recommending to friends or family.

  • Stayed: June 2014, travelled with family
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Thank Meghan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoAnn B, General Manager at Best Western Kelly Inn, responded to this reviewResponded 3 July 2014

Meghan,

I am so sorry your experiencing with us was disappointing. I assure you your comments are taken seriously and I have taken steps to correct the problems. I hope you will consider us again
in the future and allow us to re-earn your business.

Respectfully,

Jo-Ann Buchanan, GM

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Reviewed 21 June 2014

Recently had a family reunion in town and enjoyed our stay. Had a pool side room and our family was able to all sit together & enjoy each others company at the side table provided. Lobby/breakfast areas were recently remodeled & look great! Enjoyed the daily breakfast & the hot tub. Beds were comfy & room was clean. Only complaint was running in hallways on the floor above kept me awake, even though I was wearing earplugs. Understand that things like this happen on weekends at any hotel, just affected my sleep. Would definitely stay again!

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Heidi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoAnn B, General Manager at Best Western Kelly Inn, responded to this reviewResponded 24 June 2014

Thank you Heidi for your wonderful response. We are so pleased your family enjoyed their pool side rooms and very comfortable bedding. Thank you for choosing the BW Kelly Inns of Minot for your family reunion. Please visit again soon.

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Reviewed 21 June 2014

Great staff convenient location for shopping, fine food, and entertainment. We will always book our stay at Kelly Inn. Good healthy breakfast and great evening social time with staff and other guest!(free wine and beer!!!!!!)

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoAnn B, General Manager at Best Western Kelly Inn, responded to this reviewResponded 24 June 2014

Thank you Scott for your kind words. I am so happy to hear you enjoyed our delicious breakfast and evening Manager's Reception. Our location offers convenience to the Dakota Square Mall and I am pleased you were able to enjoy fine dining and shopping during you stay with us. We are looking forward to your next visit soon.

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Reviewed 18 June 2014

The management is first class at this best western.rooms are very nice and the bed is very comfy.I enjoyed the pool with a very nice hot tub. The reception at night with free beer and appetizers is very nice.breakfast had a lot of options.overall what makes this hotel is the attention to detail that everyone i came in contact with gave me.

  • Stayed: June 2014
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1  Thank Nathan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoAnn B, General Manager at Best Western Kelly Inn, responded to this reviewResponded 24 June 2014

Hi Nate, Thank you so much for your kind words. Matthew and I enjoyed your company at the Manager's Reception. I was so happy to hear you enjoyed our wonderful salt water pool and hot tub. All the staff were happy to serve you and are excited that you have chosen the BEST WESTERN Kelly Inn here in Minot as your "home away from home".

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Additional Information about Best Western Kelly Inn

Address: 1510 26th Ave SW, Minot, ND 58701-6907
Phone Number:
Region: United States > North Dakota > Minot
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Minot
#11 Family Hotel in Minot
#13 Business Hotel in Minot
Price Range: £50 - £74 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Kelly Inn 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Kelly Hotel Minot
Best Western Minot
Minot Best Western

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