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“I think that your staff needs to be people friendly ...”

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Ramada Drayton Valley
Ranked #5 of 11 Hotels in Drayton Valley
Certificate of Excellence
Drayton Valley
1 review
“I think that your staff needs to be people friendly ...”
4 of 5 bubbles Reviewed 19 July 2014


I think that your staff needs to be people friendly - felt like we were disturbing them when we asked a question.... was not concerned when our TV did not work ...we had to take the TV down and found that it was unplugged. Your cleaning staff should always check and make sure light bulbs work - TV work - air conditioner works !!!!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Karen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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203 reviews from our community

Traveller rating
    61
    65
    43
    23
    11
See reviews for
57
17
10
106
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Edmonton, Alberta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 16 July 2014

One of the front desk staff was rude. I asked for a wine glass and she said they don't have them. I was surprised and asked her how many times she is asked for one. She said NEVER! I asked the cleaning lady the next day and she brought one to my room. The TV didn't work and the front desk didn't offer to help but told me to move the large, heavy stand to unplug the TV and then plug in again. Ridiculously poor customer service!! The hot breakfast was minimal and one day even non existent. I have never been to a Ramada that has been kept so poorly and will not return.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
1 Thank A C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Drayton Valley hotels

Alberta, Canada
Level Contributor
122 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 11 June 2014

My second visit to this hotel was a pleasant experience with a very quiet room and clean and fresh washroom. The staff worked really hard to ensure that my stay was pleasant as they delivered quick service on my request for another blanket and made sure that I faced away from the Tim Horton's parking lot.

Room Tip: 3rd floor on the south side was quieter than the north side room.
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terence B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Drayton Valley

Property: Ramada Drayton Valley
Address: 2051 50th Street, Drayton Valley, Alberta T7A 1S5, Canada
Phone Number:
Region: Canada > Alberta > Drayton Valley
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 11 Hotels in Drayton Valley
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Ramada Drayton Valley 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Ramada Drayton Valley Alberta, Canada

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