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“Stony Plain”

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Travelodge Stony Plain
Ranked #2 of 4 Hotels in Stony Plain
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323 reviews from our community

Traveller rating
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    14
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Stony Plain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 April 2014

room stunk and had cigarette burns in the carpet. The carpet floors were wet for a day as they supposedly cleaned them. The pool and hot tub were not working. The beds were very old and hard with old comforters.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

Helpful?
1 Thank Larisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob C, General Manager at Travelodge Stony Plain, responded to this review, 6 April 2014
Dear Larisa C,

My apologies for any issues you experienced during your stay with us.

We had a crew of workers that had stayed with us for a few weeks. We had deep cleaned all of the rooms which is why the carpet was still wet. The smell may have been from the cleaning solution used for the carpet cleaner.

We had to do any emergency shut down of the pool and hot tub due to an issue with the circulation pump. We also changed out the filtration system while work was being done to get proper circulation. The pool and hot tub are currently available for use.

We will be replacing the remaining old beds in our system this year. We have changed out over 75% of the beds in our hotel. This has been an ongoing process and will be completed this year.

We have also been planning to changed out the carpets and bedding in each room. This will be a phased-in project while the hotel remains operational. We hope to have this completed before the Summer of 2015.

Sincerely,

Bob Chan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Travelodge Stony Plain

Property: Travelodge Stony Plain
Address: 74 Boulder Blvd, Stony Plain, Alberta T7Z 1V7, Canada
Region: Canada > Alberta > Stony Plain
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Stony Plain
Price Range (Based on Average Rates): £
Hotel Class:2 star — Travelodge Stony Plain 2*
Number of rooms: 60
Official Description (provided by the hotel):
The Travelodge Stony Plain is a charming property that features personalized service and attention. Located 20 minutes west of Edmonton, in the town of Stony Plain, enjoy the quiet rural setting, so close to the big city amenities. Take the "walk of the murals" in the Town of Stony Plain, or just enjoy the natural setting of our many walking paths. ... more   less 
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Also Known As:
Travelodge Edmonton/Stony Plain Hotel Stony Plain
Travel Lodge Stony Plain
Stony Plain Travel Lodge
Stony Plain Travelodge
Travelodge Stony Plain Alberta, Canada

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