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“...Hard to relax here”
Review of Alert Bay Lodge

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Alert Bay Lodge
Ranked #2 of 4 Alert Bay B&B and Inns
Burnaby
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“...Hard to relax here”
Reviewed 14 April 2012

I wanted to rate some of the places I've stayed in Alert Bay, because there's been some really good, and some REALLY bad. This one was one of the bad ones...I have to agree with some of the other reviews on this site. At Alert Bay Lodge you pay a lot of money, for not very much at all. And it's so true, corners were cut wherever possible. Old buildings can be nice and rustic, but you still need new age health standards! The kitchen didn't even have an exhaust fan...which is not very pleasant when the poor host/hostess is trying to cook a lovely breakfast and all you can smell is smoke!!

And yes, the vibe you get from the place and how the locals feel about the busiess does make it hard to enjoy your stay at Alert Bay Lodge...I believe health standards, well maintained building & rooms (including kitchen!) and reputation are key to a successful business...they failed in all three.

The town does offer a lot to see, and many other great places to stay though! So don't give up looking around if you're traveling.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank L I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North_Isle_Explorer, Owner at Alert Bay Lodge, responded to this review, 17 April 2012
This reply was not written by a guest. In the month of May 2011 no guests from Burnaby (a city near Vancouver, BC) stayed at Alert Bay Lodge.

Interestingly, although the reviewer has only been a member of tripadvisor for the last two weeks, she is choosing to comment on her purported stay in May 2011 – almost one year ago. She also claims to represent the ‘locals’. Very fishy indeed!

We trust tripadvisor viewers to compare this review with the others and make their own decision. We also encourage those keen to explore our remote corner of the world to come to Alert Bay Lodge and meet our new mangers.

By the way, our stove does have a fan! (What stove doesn’t?)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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74 reviews from our community

Traveller rating
    44
    22
    6
    2
    0
See reviews for
16
31
7
5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Byron Bay
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 December 2011

Stayed there for 3 nights as part of an organised trip to Alert Bay. Travelled from Victoria by Greyhoud Bus to Port McNeill and the bus was late so I missed the ferry. The next one wasn't until 2 hrs 40 mins later. If that happens go and have dinner at Gus' Pub/Restaurant 2 min walking down the road.
Chris the manager at the lodge picked me up and since there are only 4 rooms at the lodge you can pretty much choose at what time to have breakfast and what to have. For a charge she will also provide an evening meal. Wifi is free.....
The U-Mista cultural centre should be a good place to visit - it was closed unfortunately when I was there.

  • Stayed September 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Renee E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sheffield
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 September 2011

My stay at the Alert Lodge was like home from home - Nina and Chris were very friendly, very informative and I was made to feel like one of the family.

  • Stayed August 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank wardlesheffield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 September 2011

I spent 3 nights at the Alert Bay Lodge. Chris, the manager, was very outgoing, kind
friendly and helpful. My room and adjacent bathroom were fine. The lodge, which is what one would imagine a most attractive rustic lodge to be, has
a great common area, part of which overlooks the ocean and there is always the lingering
agreeable smell of the wood burning fire.
Chris usually ate breakfast with the guests which certainly added to the most
pleasant ambiance of the entire experience The lodge is within walking distance to the main area of the town. If one so desires, dinner usually fish, fresh vegetables etc. can
be eaten at the lodge for a reasonable additional cost.

  • Stayed August 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Helen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toronto
Level 4 Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
Reviewed 29 July 2011

This is a quirky place, re-hashed from a small church that was originally built from a kit. The common areas are from the church, but the rest seems to have been added on. The owners live elsewhere, and the place is manged onsite by a live-in manager. The manager who is there right now is very nice and helpful, but has not been there very long.
Our room, #3, could stand some improvements. It's decor is drab but the beds were OK. The window is small for the size of the room; this, combined with the not-too-pleasant fluorescent lighting, gave the room a cold feel. There is a space heater in the room, which you might need any time of year, but is awkward. There is a real wood fire in the commmon area which you can enjoy.
Our biggest problem was with the reservations system. DO NOT MAKE AN ONLINE RESERVATION IF YOU ARE EXPECTING TO ARRIVE WITHIN THE NEXT DAY OR TWO. The website does accept online reservations, and accepts your credit card. However, unlike any other online reservations system I have ever dealt with, it does not provide an instant confirmation, even though you are committed by credit card and will incur a penalty if you need to book somewhere else instead due to not knowing whether you have a reservation with these people or not. This is because the owner, who is a long ways away from the establishment, insists on manually reviewing the reservation before confirming it. This process can take up to 2 days according to the info they give you at the time you are reserving, AFTER you have committed yourself. This is fine if you are booking further in advance, I suppose, although I think most of us expect an immediate answer when we have offered our credit card and are facing a cancellation fee, so that we may get on with a different booking if needed. Since accommodation on this small island is limited, it is all the more important that this be rectified.

Room Tip: No. 4 looked nicer than no. 3. Did not see others.
See more room tips
  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
Helpful?
2 Thank loo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North_Isle_Explorer, Owner at Alert Bay Lodge, responded to this review, 1 August 2011
Scott Bonner, here. Together with my wife, Nina, we own Alert Bay Lodge. We live in Victoria, about a six hour drive south.

Room 3, like our 3 other rooms, is designed to reflect local culture and our ongoing efforts to provide our guests with a sustainable tourism experience. This particular room has two white walls and two natural cedar log walls. The main cedar wall is 15’ in length and rises to a peak of 12 feet. They are constructed from old growth cedar, the same cedar logs that the 3,200 sq. ft. lodge was constructed from in 1961 when it was built as a church. The walls of Room 3 are adorned with reproductions of historic prints that reflect Alert Bay’s 300 year history. Similar prints and First Nation art are on display throughout the lodge.

Natural lighting in Room 3 is provided by one window (6” X 3 ½’) that overlooks our forested backyard. The lamp stands are mint from the early 60’s and have energy efficient bulbs (we discarded all fluorescent tube lights eight years ago) that cast a nice light against the cedar. Please note that we haven’t as yet updated the photo of Room 3 to reflect the art and the lamp stands.

These and other amenities would be superficial without the high level of personalized service we provide our guests. As an example, with a bit of room shuffling, we were pleased to accommodate this guest for an extra night. We were also happy to drive her to the ferry and, later, mail her back her forgotten luggage. If we had known that she found the room lighting inadequate, we would have gladly provided her with additional lighting.

When a prospective guest submits a ‘reservation inquiry’ the system automatically blocks off the requested room for them. The request is reviewed and generally approved within 24 hours. We also approve last minute booking inquires made on our toll free line and accept last minute walk-ins.

When don’t I approve a reservation? When people may not always know exactly where we are! Sometimes prospective guests make erroneous travel plans not realizing Alert Bay Lodge is on an island with limited ferry service. Over the years, this practice, although it’s more work for us, has enabled many travellers to make the right decision when travelling up and down northern Vancouver Island.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ireland
Level 5 Contributor
73 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 30 June 2011

Didn't quite know what to expect from this place but was thoroughly surprised and happy with our stay.

Getting the ferry across to this little island was lovely and it was easy to find. It has such a sense of character - being an old church - and the common area was lovely. It has a dining area, sitting area and big library, also a deck outside.

Chris who runs the place was very friendly, helpful and cooked a very nice breakfast. I only wish we'd been able to stay longer on Alert Bay and got to do some walks as it was a very pleasant sleepy island to visit.

  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank jules7706
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lions Bay, B.c.
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 April 2010

We booked for 3 nights but I would have stayed longer. The building itself has a very comfortable feel to it - 1961 Panabode. Room #1 is nicely updated and clean. From our window we could see and hear the bald eagles each day. Cathy the manager made us feel right at home and has a lot of good information and personal boating experiences to share. It was very quiet as there was only one other couple, so it might be different when it is busy. The location is good for walking into town, yet far enough away.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ruth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alert Bay Lodge

Property: Alert Bay Lodge
Address: 549 Fir Street, Alert Bay, British Columbia V0N 1A0, Canada
Region: Canada > British Columbia > Alert Bay
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #2 of 4 B&Bs / Inns in Alert Bay
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Alert Bay Lodge 3*
Number of rooms: 4
Official Description (provided by the hotel):
Overlooking Johnstone Strait, our cedar log lodge is a two kilometre walk along the ocean road to the Village of Alert Bay. Features include a south facing sundeck, woodstove, large common room, library and wireless Internet. Whale watching and grizzly viewing tours pick up near the lodge. Each of our four rooms has a private bath and includes a hot, healthy breakfast. Off season, we host small conferences and weddings. ... more   less 
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