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“Fantastic Staff”

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Heffley Boutique Inn
Ranked #6 of 7 Hotels in Sun Peaks
Surrey, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Fantastic Staff”
Reviewed 29 December 2013

My boyfriend and I came here after seeing a special on living socials. The employee at the front desk (Marlita?) was extremely helpful. We stayed a total of two nights and three days. The hotel was close to the runs which was very convenient for us as we had to carry our boards. The kitchen was small, but had all the necessity (no oven though). There is a jacuzzi and a sauna room on the first floor, open from 2pm-10pm (wish it was opened earlier though... couldn't use it one last time before we checked out). Parking at the front is $7.50 and underground is $15 (maybe there's a price difference during the winter time). Although it is a bit out of date, it gave a nice cozy feel. Would come back here again.

Room Tip: Ask if they can accommodate for a later check out time.
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  • Stayed December 2013, travelled as a couple
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Helpful?
1 Thank Cindy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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94 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Kamloops, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 November 2013

very well greeted by Manfred, quiet location , very clean and comfortable bed. There was a little hiccup with the hot tub, but was resolved by second night.Underground parking was optional for a $10 per night, well worth it since it was snowing quite heavily. First night for the restaurant, but we had all ready made other dinner plans. The smells from the restaurant were very appealing though, maybe next time. Very impressed with the staff , made us feel welcome, and were very polite.

  • Stayed November 2013, travelled as a couple
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Helpful?
Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Vancouver, Canada
1 review
Reviewed 30 September 2013

We booked this hotel as a last minute accommodation for our race weekend up at Sun Peaks. Our room was very comfortable and large. Big bed, fireplace, kitchen, nice bathroom. More than we had expected. Location of the hotel was perfect. Right in the heart of everything. The front desk were beyond accommodating. We arrived late Friday night and they had everything waiting and ready for us and were able to accommodate a late check out on the Sunday so we could shower after our morning race. Looking forward to come back in winter time and experience the cute town that is Sun Peaks.

Room Tip: We had the King Suite and it was extremely roomy and provided everything we needed and more.
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  • Stayed September 2013, travelled as a couple
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Review collected in partnership with this hotel

Helpful?
Thank Melissa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
101local, General Manager at Heffley Boutique Inn, responded to this review, 1 October 2013
Thank you very much for taking the time to review our hotel, as owner operator we always do our best to make our guests feel comfortable, welcome and at home. This works for 99% of our guests and for us. Manfred.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auburn, Washington
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 September 2013

Sun Peaks is a great all-season resort. In summer, it's full of mountain bikers and golfers. In winter, skiers and boarders. We visited in the fall, and it was restfully quiet, both in the lodge and in the village (in fact, we were the only guests on our first night!). Great spot for a break from the frantic pace of life. Heffley Inn is right in the middle of it all, literally in the heart of the village. Shops and a half dozen or more restaurants are within meters of the door. Rooms are fairly large, most with kitchens or at least a microwave and fridge. The atmopshere is comfortable rather than luxuorious. The owner is front-and-center, taking care of customer needs....with a smile! Definitely worth a visit.

  • Stayed September 2013, travelled as a couple
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    • Location
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Review collected in partnership with this hotel

Helpful?
1 Thank Steve K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
101local, General Manager at Heffley Boutique Inn, responded to this review, 1 October 2013
Thank you very much for taking the time to review our hotel, as owner operator we always do our best to make our guests feel comfortable, welcome and at home. This works for 99% of our guests and for us. Manfred.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kamloops, Canada
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 August 2013

Got to spend the night up at Sun Peaks last night, stayed for the Retro Concert Series which was an awesome musical event always to be repeated over the years, we can only hope. The hotel we chose was not the one we usually stay at but we both agree on how perfect the Heffley Boutique Inn was. Room was very comfortable, very clean and the owners incredibly generous & kind. We will definitely stay here again as we do get up to the resort many times through the year.

Room Tip: Room was quiet until the morning when the traffic started but we just closed the window & silenc...
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  • Stayed August 2013, travelled with friends
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Helpful?
Thank Jo-Anne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
101local, General Manager at Heffley Boutique Inn, responded to this review, 8 September 2013
Thank you very much, as owner operator we do our best to make our guests feel comfortable, welcome and at home. This works for 99% of our guests and for us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kamloops
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 August 2013

The location of hotel was great, close to all restaurants, lift etc. Rooms are very outdated and small. We had trouble with our shower head plugged and pressure was very strong and actually hurt to shower. Contacted front desk who came and said ill bring you a bowl of vinegar to fix it. I have never stayed anywhere were they get the guest to do the maintenance. Vinegar didn't not work and we ended up cleaning and fixing shower head ourselves. We mentioned this at check out and they said well you got free parking? Which we were told when we checked in it was included as we were staying two nights. What that has to do with us fixing the shower? There was no thank you, or sorry about that? Felt they did not care and seemed upset we even mentioned it. The terrible customer service will not bring us back to this resort. Disappointing as we have had great experiences elsewhere at sunpeaks. We recommend you stay somewhere else ..

Room Tip: Choose a different hotel
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  • Stayed August 2013, travelled as a couple
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Helpful?
3 Thank Deb B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
101local, General Manager at Heffley Boutique Inn, responded to this review, 8 August 2013
Dear Guest,
Thank you for bringing the shower-head issue to my attention. Our shower-heads have flow restriction devices inside resulting normally in a lower water pressure. I would appreciate if you could let us know what you did to lower the pressure even further. First thing that comes to mind is turning back the handle to reduce the water flow. The front desk attendant tried to help you with the vinegar solution until our maintenance manager arrived to fix your shower-head issue. That was obviously not a good idea and he should have waited until the maintenance manager was on duty. For that I sincerely apologize. I noticed that your rating is so out of character, which makes me wonder if there was anything else personally that bothered you and that you are not telling us.Sorry to hear that your 350 sq.ft. entry level studio that you booked was too small for you. We have larger and higher end suites available.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Sun Peaks hotels

Henderson, Nevada, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 July 2013

So we went in July when there were hardly anyone at Sun Peaks. We did catch the Canada Cup which was very exciting but for the rest of the week it was like a ghost town. Overall Sun Peaks was very fun and beautiful. The Heffley is a little outdated though. In the room we stayed in there was a VHS player and a very old tv. The dishes and silverware were all mismatched and the beds were not that comfortable. But the room was nice and it was perfect weather to leave the windows open all day. We parked out front and the service was great. The hot tub was not working, they told us that the heating for the building was hooked up to the heating for the hot tub somehow. So no heat in the building no heat in the hot tub. The internet did not work in our room so we had to sit in the office center. It was nice to sit near the lobby, look out the window and just have a relax day. You better like Dolly Parton because that's all they played for music in the lobby.
Overall it was a nice experience, if you can put aside the small things and you just want a nice cozy room and a place with a lot of character. The people who run the place are very nice and you can even feed some very friendly squirrels nearby.

  • Stayed July 2013, travelled with family
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Helpful?
1 Thank Serenity8992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heffley Boutique Inn

Property: Heffley Boutique Inn
Address: 3185 Creekside Way, Sun Peaks, British Columbia, Canada
Region: Canada > British Columbia > Sun Peaks
Amenities:
Business Centre with Internet Access Kitchenette Restaurant Shuttle Bus service Ski-In / Ski-Out Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 7 Hotels in Sun Peaks
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Heffley Boutique Inn 2.5*
Number of rooms: 26
Official Description (provided by the hotel):
The Heffley Inn is a “Boutique Hotel” with spacious Guest Suites located in the heart of Sun Peaks Village. Views of Mount Morrissey, Tod Mountain, Sundance Mountain, and the Village Center fill your window. Golf Course is across the street. A true ski in – ski out accommodation with an intimate atmosphere. Golf course is across the street. A beautifully appointed spa (incl. hot tub and sauna) compliments our recently refurbished Guest Suites. Our standard “Deluxe Studio Suite” features a well-appointed, fully equipped kitchenette, including two-burner range top, bar size fridge, toaster, coffee maker (complimentary coffee/tea bags), microwave and dining table. Our Guest Suites have either one King, or two Queen beds, kitchen tables and chairs, drawers, Euro-style bathrooms, Phones and color cable TVs. We also have two Guest Suites available with full kitchens. Deluxe Loft Suites are also available.Our lobby invites you to make friends around the fireplace, and the Black Garlic Bistro is ready to serve you a wonderful Asian Fusion dinner. ... more   less 
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Also Known As:
Heffley Boutique Hotel Sun Peaks

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