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“Great mother/daughter stay!!”
Review of Pinnacle Lodge

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Pinnacle Lodge
Kamloops, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great mother/daughter stay!!”
Reviewed 31 May 2013

My mother and I absolutely loved this place. Richard is amazing. Very friendly and dedicated to his jobs and pleasing his customers. Lovely afternoon tea with amazing tea and scones. Rooms are so clean, warm, and cozy. Feels just like being at home. Breakfast was amazing and Richard had a omelet especially made for us. Will return for sure! Thanks for a great night away Richard. From Amanda and Doris:)

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amanda A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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96 reviews from our community

Traveller rating
    67
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    5
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25
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Chilliwack, Canada
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 April 2013

stayed 2 nights. the rooms were very comfortable and clean. breakfast and afternoon tea served daily and is above average. richard will do anything to make your stay memerable. there is a resort fee for this but includes much more like snow shoes, tuboguns, games, movies etc. all in all had a very nice time.

Room Tip: if you dont like stairs stay in the main building on the bottom floor. this hotel is not in sun peak...
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank johnhil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 April 2013

What a great week. Our experience at Pinnacle Lodge was one of the best holidays we have had and was largely due to the welcoming and relaxed attitude of the manager, Richard. He and his friendly, efficient staff looked after us so well during our 8 days that we felt that we had just been staying with family and friends. They certainly went above and beyond what would normally be expected in a hotel service. Other guests obviously felt the same and there was more socialising because of it. Nothing was too much trouble and maybe Richard even had something to do with the perfect snow and blue sky during our stay!

  • Stayed March 2013, travelled with family
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Helpful?
1 Thank drchrisd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whistler
Level 4 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 February 2013

Booked this property via expedia, as I have always found good rates and enjoyed good service from expedia. In this case, there was zero refund available despite cancelling almost immediately. Can't comment on the property as I was not able to visit, perhaps they were able to double sell the room, an inn keepers dream.

  • Stayed February 2013, travelled as a couple
    • Value
    • Service
Helpful?
4 Thank Reply123whis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mount Vernon, Washington, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 February 2013

We wanted to rent a kitchenette type condo so we could dine in after a long day of skiing and snowshoeing. The Pinnacle and "Richard and his staff" did us one better. We were treated to great breakfasts and 3 o'clock tea and when we wanted to prepare an evening meal Richard cooked it for us in their kitchen and we dined at our leisure in the lounge and they did the dishes for us. How cool is that. We had a joyous time at a beautiful resort walking distance to the lifts and taken care of by caring staff. Thumbs up to this place.

Glenn, Myrene, Bill and Janis

Room Tip: King Rooms with fireplace and heated bathroom floors.
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  • Stayed January 2013, travelled with friends
    • Value
    • Location
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Helpful?
2 Thank Glenn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mount Vernon, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 February 2013

Rarely does someone or someplace exceed your expectations. Pinnacle Lodge was clean and quiet. Richard; who runs the place; went above and beyond all expectations. Beautiful place to stay. If you are planning a trip to Sun Peaks you should stay at Pinnacle Lodge.

  • Stayed January 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JABoughton, Director Inventory Management at Pinnacle Lodge, responded to this review, 8 February 2013
It is always nice to hear that the staff is exceeding your expectations. Richard and his crew work really hard to make everyone's stay memorable. Please come back and visit soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kamloops, Canada
Level 4 Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 3 February 2013

We stayed one night at the Pinnacle after a full day of cross country skiing. We arrived at 320pm, 40 mins before check in, technically. Richard greeted us at the door and told us to have a seat in the dining room area, that he'd check us in shortly. We waited about 10 minutes, he returned, chatted to us briefly, disappeared again to return a few mins later with keys. He ran through the drill of things to know about the property, then suddenly got up, said he had the wrong room keys and returned with a new set of keys.
We'd booked a King room, he told us he had a queen room for us... that there were only 4 Kings in the whole resort, but the website didn't mention that he said.
He took us to our room in the next building. It was right next to the outside door that SLAMMED shut every time someone went in or out, and the poorly sound insulated staircase to the work out area/hottub.
It was noisy in the afternoon, and we worried about how much sleep we'd get that night. We thought about calling Richard to enquire about another room, as the hotel info said to do if we had any concerns, but the room phone didn't even have a dial tone, so we couldn't have called anyway!
We went out for the evening and decided to consume enough drinks with dinner to be able to hopefully just zonk at bedtime and not hear people come and go. It must have worked, we only heard the slam of the door to the outside once in the middle of the night.
There is a $16 resort fee per person which includes breakfast. It was just ok...
Tried to use the hottub the next morning, and it was out of order... that was disappointing.
Would we stay again...? Maybe, since it was still better than the noisy Cahilty... (is there something about Sun Peaks properties that are all poorly sound proofed? Although the Delta was a good experience...) And Richard was very friendly. But, since home is only a 40 min drive away, we might just drive home next time.

Room Tip: Avoid room #3 in the second building, it's right near the door and the stairs! noisy if people...
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank DawnChar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pinnacle Lodge

Property: Pinnacle Lodge
Address: 2503 Eagle Court | PO Box 1033, Sun Peaks, British Columbia V0E 5N0, Canada
Region: Canada > British Columbia > Sun Peaks
Amenities:
Fitness Centre with Gym / Workout Room
Hotel Style:
Ranked #1 of 8 Speciality Lodging in Sun Peaks
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Pinnacle Lodge 3*
Number of rooms: 197
Reservation Options:
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Also Known As:
Pinnacle Lodge Hotel Sun Peaks
Pinnacle Hotel Sun Peaks

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