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“So diappointing”
Review of Blackfin Pub

Blackfin Pub
Ranked #3 of 39 Restaurants in Comox
Certificate of Excellence
Price range: US$8 - US$24
Cuisines: Seafood, Steakhouse, Bar, Pub
More restaurant details
Restaurant details
Good for: Romantic, Business meetings, Special Occasion Dining, Groups, Local cuisine
Dining options: Breakfast, After-hours, Dinner, Lunch, Reservations
Description: Blackfin Pub is located over looking Comox Marina. Great place to meet your friends for lunch, dinner or drinks. Sunset, Seafood, Spectacular! * The Blackfin is a licensed pub where minors are prohibited by law.
Reviewed 10 July 2014

It has been 2 years since i have been in the Black Fin,On arrival we waited to be taken to our table,this did not happen,so after 5 minutes we went to an empty table and waited to be served.My daughter ordered a mixed drink,it was sent back,because it was not MIXED,The waitress explained,it was due to a new bartender(apprentice),from the Bland Kalamari to the tasteless Rice Bowl,it will be more than 2 years till we return.The service was satisfactory but the drinks and food were not at the Black Fin Standard,hopefully,the chef was having a bad day

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1  Thank comoxtravellwer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LMoyes, Owner at Blackfin Pub, responded to this reviewResponded 21 July 2014

Dear Comoxtravellwer,

While we appreciate you taking the time to share your dining experience, we are most confident with our staff that all measures were taken to remedy any and all concerns. In discussion with your server, there was not an issue with the food at the time of quality check, and as for the drink, we acknowledged there was a quality problem with the machine that makes the drink, and had the drink removed from the bill.

It is most unfortunate that you feel we did not provide a positive experience and do hope that you will consider dining with us again. We would very much like the opportunity to provide you with a better experience.

Please feel free to contact me further at lisa@blackfinpub.com should you choose to dine with us again.

Regards,

Lisa Moyes
Owner/Operator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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556 - 560 of 778 reviews

Reviewed 9 July 2014

My family and I have eaten here in the past and never been fully satisfied with the quality of the food, but 2 years later we decided to try it again to see if anything had improved. Unfortunately, it has not.

We firstly almost walked out due to the front end staff not even acknowledging our presence while we were standing waiting for a table. It did not even appear busy and multiple staff walked by us without a glance.

When we were finally seated we ordered daiquiris and calamari. The daiquiri machine had clearly broken, as they were melted syrupy messes. The calamari was bland and small.

When our entrees finally arrived they were also under-seasoned and tasteless. We sent our drinks back and just stuck with water to be safe.

My family was apprehensive about trying to eat here again, and in retrospect we wish we had not given it another chance. I agree with the previous comments that the location is beautiful, but unfortunately it cannot save the poor service, syrupy drinks and lacklustre, over-priced food. Especially when there are surrounding restaurants such as Martine's or Toscanos that offer both a view and great quality food.

If the food were to improve, this could potentially be the best restaurant in Comox due to the wonderful location and decor.

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1  Thank Reviewer1489
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LMoyes, Owner at Blackfin Pub, responded to this reviewResponded 10 July 2014

Dear Reviewer1489,

Thank you for bringing your disappointing dining experience to our attention. Your unfortunate experience is of great concern to us. Please give us the opportunity to discuss this further as this is most unusual. I can be reached at lisa@blackfinpub.com

Thank you,

Lisa Moyes
Owner/Operator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2014

As I live on the outskirts of the Comox Valley, I'm fortunate that my husband and I can treat ourselves to our favourite spot and it NEVER disappoints! My favourite is the Baked Brie, always delicious, goes fabulously with the Blackened Salmon salad! And my husband is super keen on the scallops with bacon, along with spinach and avocado cheese dip and any seafood entree. The staff are a constant delight and like the food, never disappoint! Can't wait until our July anniversary to go back again!

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Thank Ruth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LMoyes, Owner at Blackfin Pub, responded to this reviewResponded 21 July 2014

Dear Ruth S,

Thank you for taking the time to review and share with us about your wonderful meal at the Blackfin.

Our baked Brie really is delicious and our blackened Salmon salad, is one of our signature and very popular dishes. Great to hear those dishes and our outstanding view didn't disappoint.

We will look forward to seeing you again this month for your anniversary.

Cheers,

Lisa Moyes
Owner/Operator

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Reviewed 30 June 2014

We arrived without reservation but were seated within minutes on a very busy evening. This pub is obviously a local favourite. The menu was comprehensive, our dishes were excellent, and our server was probably one of the best I have ever encountered. We were not rushed, but received attention whenever we needed it. As it was my birthday she also brought us a complimentary dessert to crown off the evening. We were lucky to get in. I would advise anyone wanting to sample this great place to call and make a reservation. Highly recommended.

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1  Thank OggiesMum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LMoyes, Owner at Blackfin Pub, responded to this reviewResponded 21 July 2014

Dear OggiesMum,

Wow great review, thank you!! We are happy to hear that you chose the Blackfin to celebrate your birthday and that you enjoyed your server and your complimentary dessert.

Reservations are happily accepted and encouraged due to the high volume we experience, even for parties of 2.

We will look forward to having you dine with us again, and Happy Birthday!

Cheers,

Lisa Moyes
Owner/Operator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014

This restaurant seems to be a local favorite, as it was packed with groups in the middle of the afternoon. The view over the marina and the bay is great, and the food and service matched. The food is fresh, good quality, and nice portions. A great place to go in Comox.

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1  Thank 03Val48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LMoyes, Owner at Blackfin Pub, responded to this reviewResponded 21 July 2014

Dear03Val48,

Thank you for taking the time to share your great experience recently at the Blackfin.

We appreciate your patronage and look forward to having you dine with us again soon.

Cheers!

Lisa Moyes
Owner/Operator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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