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“Food ok, service terrible.”
Review of Catrina's Grill

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Catrina's Grill
Ranked #11 of 14 Restaurants in Mill Bay
Restaurant details
Reviewed 2 March 2013

Went for lunch. Not terribly busy but it took quite some time to be acknowledged. Ordered 2 vegy burgers with soup and one beef burger & fries. Got first cup of coffee then we were pretty much ignored. At least a 1/2 hour wait and no one stopped by to refill coffee, apologize for the wait. Food was ok, soup good, but not very warm. Waitress did not even make eye contact. When we went to pay another couple was walking out as they had given up waiting for their food and another man was standing at the till with his empty coffee cup trying to find his own refill. Pretty sad state of affairs. Not likely to go back.

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2  Thank nanaimoite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (12)
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6 - 10 of 12 reviews

Reviewed 13 February 2013

Poor, and then never come back. This place has great potential but the people running it have no clue. Just because you have the money to invest in a restaurant and think you can manage with the old cook who ran this place into the ground with the previous owners and come out on top, your dreaming!!! They had an awesome chance to get it right when they first took over but neglected to take advantage and it shows. This "Whiskey" shoud be poured down the drain. NEXT!

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3  Thank Trent H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2012

Food was terrible the hamburger was raw. The first restaurant we have ever walked out of and we still had to pay for our drinks.

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1  Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2012

Moderate food, service and prices. Basic grill. Mainly sandwiches, fries, salad, and a few entrées. Deserts not bad.

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1  Thank Tiga_22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2012

I went to this place once and will never go again. It was October and we had a tiny chihuahua puppy with us, we asked permission to sit on the patio and the lovely waitress accepted - no one else was out there as it was cold. next minute the owner came screaching out in the pattio area asking us to leave immediately - she said the dog wasnt allowed incase it bit someone. She then told us to put it in the car and come back!. There was NO ONE on the patio but us as it was cold, everyone from inside was staring at us. It was very embarrasing and many restaurants allow dogs outside etc - the rudeness and over reaction after we had been told it was ok - was just disgusting. i have not and will not ever step foot in this place again and i live down the road, I tell everyone I now not to go to this place - Animal lovers BEWARE this is not an animal friendly place

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4  Thank Jo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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