Went for our annual family reunion for 2nd year in a row and never again. I stayed in the 200 block in a small, dark cavelike room for 3 nights with no A/C. My room was never cleaned, despite phone calls to the front desk. My sister's room in the same block was never cleaned either. They said they were short on housekeeping staff & too busy cleaning rooms for new guests! Hallways were also filthy.
The tiny outdoor pool & hot tub was closed for most of our stay. Kayak rentals were impossible to book. No game room or much to do for teens except the indoor pool. There was a sign warning users of the covered parking lot that your vehicle could be stained by leaks.
My parents were staying in the 700 block and I could not make a room to room call on the phone system. It's ridiculous to charge $1 for a tiny bag of ice. My parents are timeshare owners who have cancelled their booking for next summer after the latest stay. You think they'd make more an effort to put us in nicer accommodations to keep repeat customers happy.
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- Also Known As:
- Pacific Shores Hotel Nanoose Bay
- Pacific Shores Resort And Spa Nanoose Bay, Vancouver Island, Canada