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“Better than expected.” 4 of 5 bubbles
Review of Ocean View Hotel

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Ocean View Hotel
Ranked #1 of 3 Hotels in Rocky Harbour
Melbourne, Australia
Level Contributor
98 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Better than expected.”
4 of 5 bubbles Reviewed 22 October 2013

We are a couple in our 60's on holidays so we look for reasonable comfort and we were not disappointed with this hotel. It is located in a great position across the road from the harbour so the view is great. It is quite a large hotel and I guess it would be booked out at the height of the season but there were only a few other customers with us. The staff were a little reserved but were obliging. The room was clean and comfortable. We would stay there again.

Room Tip: Front rooms has view but also has cars parked outside.
See more room tips
  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank morswazza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OVM2730, Manager at Ocean View Hotel, responded to this review, 12 March 2014
Hi and thanks for your time in reviewing the property. October is certainly a slower time for the Ocean View Hotel but a nice quiet experience in Gros Morne as compared to the bustling summer for sure. Thanks again for the comments and tips for other travelers. Cheers, Todd
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176 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Grande Prairie, Canada
Level Contributor
103 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 15 October 2013

I enjoyed the view from my room - Rocky Harbour is gorgeous.
The room was spacious and clean, the bed was comfortable and the amenities were what you'd expect of a hotel of this caliber.
The staff were rather stiff and formal but they were polite and accommodating.

  • Stayed August 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Belt Drive Bett... C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OVM2730, Manager at Ocean View Hotel, responded to this review, 12 March 2014
Hi and thanks for your time in making this review of the Ocean View Hotel. Glad you recommend the property and some nice tips for travelers here. All I can say about the "formal" comment is that the team are great but rarely err to the formal side! Hope you can come back to test them again. Cheers,

Todd
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lakeland, Florida
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 12 October 2013

Had planned to stay several nights here, but had to cut short due to rain/wind and nighttime driving difficulties, and the staff were totally accommodating in terms of reservations, cancellations, etc. Could not have been more helpful!! Dinner in the restaurant was fantastic with the best sunset we have seen anywhere in years. All diners taking photos. Our room was a Jr. Suite on 2nd floor with wraparound balcony and was fantastic. We were very pleased with our stay and felt really at home here.

Room Tip: Definitely go for one of the suites!
See more room tips
  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Russell S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OVM2730, Manager at Ocean View Hotel, responded to this review, 12 March 2014
Thank you Russell! Great review and thanks for sharing the tips for other travelers looking at the Ocean View Hotel and Oceans Room. I live here and still get amazed by those sunsets! Cheers,

Todd
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Burlington, Canada
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 4 October 2013

We were recommended this hotel when our little Boler camper broke down and was being fixed in Port au Choix. We were not to sure if we needed 1 night or 2 due to the Boler being fixed and asked if we could let them know in the morning if we needed a second night. The younger lady at check in said no problem, we'll make a note. We asked for a ocean view room and they had one available which was great, when I mentioned we had a certified medic alert service dog with us, the older lady said that usually people with pets stay in the pet friendly rooms around back with garden view. I asked her if we had to take one of those rooms because of our service dog? we really wanted a ocean view room, she mumbled something and carried on with the reservation. I had to ask again if we were being forced to take a back room because of the service dog or if we were going to get the ocean view we wanted. She grudgingly replied we could have the ocean view. The younger lady at the desk was very friendly and helpful but the older lady wasn't very pleasant.

The room was super clean and felt like home. Plush deep carpets made for cozy feet and the queen size bed was very comfortable. The bathroom was great and the room had plenty of room for the 3 of us. :) and of course the sunsets were spectacular!!

When I called in the next morning at 8:30 am to say we needed another night because our Boler Camper was not fixed yet, she said the room was already booked and we had to move for the second night. I told her we had mentioned this yesterday and that we would tell them this morning if we needed another and should have been on note in the file. It was the younger lady from the night before and she said she would see what she could do and get back to us. She called 2 hours later and said not to worry all was arranged and we wouldn't have to move.

The food was great both dinners and breakfast's. The one waitress was not very ....service friendly, quite and didn't ask if we needed anything g else or how it was. The other waitress, Jean, was wonderful.

Sadly there were no spots left for the Anchor's Away show. The Bontours office in the lobby closed at 2:30 so we couldn't book the Western Brook Pond boat tour and due to that it was all full the next morning when 20 people were lined up waiting for them to open. We had to go on a waiting list, which didn't work and we ended up going on the second tour the next day because the morning one was full as well. The receptionist from the hotel said they had decided to close early cuz it September and a few time there was a line up waiting for them and a lot of people were complaining. The young receptionist was great in helping us choose our hikes and get us maps because the tour office was closed.

So a few glitches with this hotel but mostly we were very pleased with our stay.

Room Tip: book in advance for the ocean view rooms because they are worth it!!
See more room tips
  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Conniecz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OVM2730, Manager at Ocean View Hotel, responded to this review, 12 March 2014
HI Connie and thanks for the review! You have some very useful tips here for future guests...glad you enjoyed the room, the food and the sunsets at the Ocean View. I really appreciate the feedback re the service dog as this was something I had never considered. I will look also look at the value of having some ocean view pet friendly rooms for this season!
Cheers,

Todd
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. John's
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 3 October 2013

Stayed here in September 2013 at the same time a tour bus was booked into the hotel. The tour people were catered to, while we were treated like second class. The staff we encountered were not friendly, especially the wait staff in the restaurant who made us feel like we were inconveniencing them by being there! Food there was just OK. The rooms were nice and clean, and the location was very good. We did attend the Anchors Aweigh show, which was just fantastic. One of the best shows I've attended.

  • Stayed September 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank upsydaisydoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OVM2730, Manager at Ocean View Hotel, responded to this review, 12 March 2014
Hi and thanks for the review. Glad you enjoyed the rooms and the Anchors Aweigh Show. Not sure on the details regarding the bus tour and the lapse in service but in any case we do apologize. Our policy is to treat every guest with the best service possible and we work hard to make this happen. Hope we can get another chance to make amends! Cheers,

Todd
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 October 2013 via mobile

I have stayed at this hotel 3 times and ate at the restaurant many times - it's one of our favorite places here at Gros Morne. Tonight in one of the mussels I found a worm in a shell of one of the mussels about 1 1/2 inches long. I told the waiter and she brought it back to the kitchen - the chef's explanation was that it was a mussel tongue! Please don't insult my intelligence with that! Even if it's not your fault that there was a worm there you could have recognized how gross and unappetizing that was - but there wasn't any empathy whatsoever.

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Islandwandergirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OVM2730, Manager at Ocean View Hotel, responded to this review, 12 March 2014
Hi and thanks for the review. Glad you enjoy staying with us and that we are a favorite of yours in Gros Morne. So I followed up on your Mussel "tongue" story and it would appear to be a the combination of a witty cook playing a goof on an unsuspecting server...and a miscalculated sharing of such information by the server. The issue has been discussed with both the cook and the server...apologies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Naples Florida
Level Contributor
209 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed 19 September 2013

Our room faced the beautiful harbour, looked good in spite of all the rain! Room was clean and comfortable, staff was excellent. Enjoyed Anchors Aweigh show. Only problem was all the early risers who don't have consideration for other guests, up making a racket before 6 am.

  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GrammyofTriplets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OVM2730, Manager at Ocean View Hotel, responded to this review, 12 March 2014
Hi and thanks for your most kind review. Just a note for readers that we are actually in Gros Morne (easy to mistake though as Twillingate is a real gem as well :) Hope to see you again in the future (without the noisy early morning guests). Cheers, Todd
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Additional Information about Ocean View Hotel

Property: Ocean View Hotel
Address: 38 - 42 Main Street | PO Box 129, Rocky Harbour, Gros Morne National Park, Newfoundland and Labrador A0K 4N0, Canada
Region: Canada > Newfoundland and Labrador > Newfoundland > Gros Morne National Park > Rocky Harbour
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Rocky Harbour
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Ocean View Hotel 3*
Number of rooms: 52
Official Description (provided by the hotel):
The Ocean View Hotel's 52 newly upgraded rooms are located centrally in Gros Morne National Park, on the Rocky Harbour waterfront. We are the region's flagship property, offering excellent chef prepared dining, breathtaking sunset views, and live entertainment 5 nights per week. We're at the centre of all events and amenities. We are also the ticket office for Bontours/Western Brook excursions. Book early and don't forget your camera! ... more   less 
Reservation Options:
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Also Known As:
Hotel Ocean View
Ocean View Hotel Rocky Harbour, Newfoundland

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