Our family of four stayed at the Inverary, and we were expecting much more for the price we paid. We hardly spent any time in the room because we were off on day trips, but when we did, it was not the pleasurable space for which we had hoped.
Our room was located in the same building as the pool and exercise room. This was not a problem, but the rooms in this building seem very outdated and mechanically not up to the standard one would expect for the price we paid. It is loud when your neighbours shower or use the water, and you can hear doors opening and closing in the halls.
There are many other buildings, and I would suggest that you might want to enquirer about the rooms in the newer buildings.
My main problem was that the maid(s) who cleaned our rooms were not attentive to detail. Even though we were a family of four (clear to them based on the soiled towels and the state of the room) we had to call down to the desk every day because they did not leave enough towels for us. When we called, they started asking questions and were reluctant to give us more towels. I don't know why this was so On other days, they did not leave us clean drinking glasses and we had to call them back again. They didn't wipe surfaces, and I am not sure that they vacuumed.
The second problem was that the room was small and there was only one chest of drawers. Only two of us could unpack, so we had to keep one suite case on a rack and the fourth on the floor, which is not what you want at a "resort." This was very surprising to us because when you think "family resort" you think that you can at least unpack your things to stay a few days. They have wide screen TVs, but since they do not have HD signals, it just takes up space which could other wise be used. They do have a fridge which we really appreciated.
The pool was small, but OK, but the hot tub switch was not operating properly and would only stay on for two minutes at a time. The shower in the pool area worked very poorly because the shower head needed replacing. These mechanical things should be checked and attended to every day.
In our bathroom the shower handles were wonky, and the shower head was old. This must have been noticeable to the staff who clean the bathroom daily. The shower curtain was old fashioned and we had a flood on the bathroom floor and carpet outside the bathroom on a few occasions. The toilet flapper leaked from time to time as well and woke us up in the night. Once again...attention to detail.
For the most part, the staff was friendly, and we did have a nice meal at their pub. Due to weather we did not make use of the beach activities they offer for a fee, but this part of the resort seemed organized and the staff seemed friendly. We did not try their dining room or breakfast restaurants, but they looked nice.
Over-all, you might find a motel for a cheaper which provides a nicer room, and with staff who pay more attention to their facility.
- Official Description (provided by the hotel):
- Inverary Resort is a family owned and operated, full service property located on the shores of the beautiful Bras d'Or Lakes in Baddeck. With a variety of accommodation types, conference facilities and waterfront recreation center, Inverary is a picturesque getaway location for couples, families and groups. Centrally located, Baddeck is the perfect place to experience the finest attractions our, world famous, Cape Breton Island has to offer. We look forward to seeing you soon! ... more less
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- Also Known As:
- Inverary Hotel Baddeck
- Inverary Resort Baddeck, Nova Scotia, Canada