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“It's Alright”
Review of Fionn MacCool's

Fionn MacCool's
Ranked #25 of 296 Restaurants in Ajax
Price range: £6 - £12
Cuisines: Irish, Pub
More restaurant details
Restaurant details
Good for: Bar Scene
Dining options: Dinner, After-hours, Reservations
Description: Our Irish hospitality offers a place where you can enjoy the best of both food and drink in an atmosphere that encourages sharing good times with great people.
Reviewed 17 June 2018

This is our first visit since this restaurant has reopened and been renovated. The renos look good! The restaurant was really hot today. Apparently the a/c was on but because the garage door was open to the patio, it didn't feel like it was even on. Our food was good and the servers were friendly but it took a long time to get our food.

Date of visit: June 2018
    • Value
    • Service
    • Food
Thank S L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (150)
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31 - 35 of 150 reviews

Reviewed 10 June 2018

Great place to have dinner or casual drinks. Knowledgeable staff, our server Meaghan, gave great food and drink recommendations and knew about the menu she was giving us. A lot of screens and live music at night on the busy nights.

Date of visit: April 2018
Thank blakem400
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 May 2018 via mobile

We had a table of four for dinner. 2 of us had the Butter Chicken skillet. It was amazing, and very filling. One had the breakfast skillet, he said it was delicious. The other had the Sunday dinner wrap. Yorkshire pudding wrap with roast beef. It was also amazing. Our waitress was super friendly. Great job!!

Date of visit: May 2018
Thank kimi893
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 March 2018 via mobile

Very nice Irish Pub. My wife and I were there on St. Patrick's Day and there was a live band playing some wonderful Irish songs. We have always enjoyed this pub as they have many pub favorites for food and the service is very good.
A good choice in Ajax.

Date of visit: March 2018
Thank mdgurley
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 March 2018

The only reason I did not rate this 1 star was because the food was good..but this was by far some of the worst service I have ever had.

I came here with 13 other people for a goodbye party for a colleague.

One of our party arrived a bit late. As she was taking off her jacket, our server ("Cindy" according to my receipt) came up behind her (quietly) to serve 3 drinks to the table. I went to warn my colleague to watch out but it was too late and they bumped into each other and the drinks spilled.

No one was angry--these things happen! I was a bit surprised, however, as Cindy didn't say a word (no apology or offer to get a towel or something) just hurried off to get a mop. Again, no big deal--I thought she just wanted to get it cleaned up quickly.

My partner stood up to pick up some pieces of broken glass and Cindy came back out. After cleaning for a few minutes she mumbled a half-hearted apology. I smiled at her and said "Oh don't worry about it, not your fault! You can't be blamed for gravity". She then blamed my colleague for the mistake. "Well she bumped into my tray and that's why it fell".

I was shocked, and I could see my colleague was deeply uncomfortable, but no one said anything and I chose to let it go.

However, about 20 minutes later, Cindy came back around with more drinks..and made ANOTHER COMMENT about how my colleague was to blame for the earlier mishap! The comment was along the lines of "well hopefully you don't bump into my arm this time". I was SHOCKED. this was so unprofesional and highly inappropriate.

At this point I got up to find a manager and let her know the situation. she apologized and asked me to point out who had drinks spilled on them, which I did. I returned to my seat.

Shortly thereafter, Cindy came over to our table and said (VERY rudely) "Alright, which one had the drinks spilled on you? Apparently one of you told my manager and now I have to comp that meal"

I was completely speechless. Everyone around me was so uncomfortable. I mentioned that two of my colleagues had drinks spilled on them and she walked away.

She came back a few minutes later and started asking what everyone had to eat/drink (as we were splitting bills). She wrote everything down on a notepad. When she was done, my two colleagues (who had the drinks spilled on them) and I moved to the opposite end of the table to chat with some other guests. When I came back to my seat, my fiancé told me that Cindy had returned to the table again when we were gone and asked him, "The girl who knocked my arm and spilled the drinks--what did she eat again?"

First of all, STOP BRINGING IT UP and trying to blame someone for a simple mistake! Secondly, why are you asking my fiancé what another guest had? That's not his responsibility, and we just saw you write everything down!

It took more than 15 minutes for all of us to get our cheques, and at least one person had an error on theirs despite all the headaches.

I was extremely disappointed that the manager did not come by to apologize, nor to ask if everything worked out. I am so embarrassed for my colleagues and so saddened that this put a dark cloud over what should have been a beautiful send-off for a coworker we care about deeply. The behaviour we encountered was unprofessional, rude, and completely out of line. I'm still absolutely flabbergasted by what happened and I've been home a half hour. This is not a way to treat customers.

Unreal.

Date of visit: March 2018
    • Value
    • Service
    • Food
2  Thank Samantha L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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