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“October 26, 2013” 2 of 5 bubbles
Review of Aw Shucks Seafood Bar & Bistro

Aw Shucks Seafood Bar & Bistro
Ranked #69 of 150 Restaurants in Aurora
Price range: US$7 - US$37
Cuisines: Seafood, Canadian, Bar
More restaurant details
Restaurant details
Good for: Groups
Dining options: After-hours, Dinner, Lunch, Drinks, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Off-Street Parking, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Street Parking, Takeout, Television, Waitstaff, Wheelchair Accessible
Aurora, Canada
1 review
“October 26, 2013”
2 of 5 bubbles Reviewed 30 October 2013

I have been to Aw Shucks a number of times and also consider myself a regular. I was very excited to experience the new Aw Shucks. I have been there a couple of times now and want so desperately for it to be a good experience....but sorely it is not! Long line ups for drinks at the bar and snarly service when you do finally wave someone down to give you a drink. The brunette female bartender needs a lesson in manners. She is abrupt and rude. She never smiles. She can be seen dancing instead of serving the many patrons gathered around the bar. It is obvious she is not enjoying her job. I waited 35 minutes the first night I went and 40 minutes the second night. Looking for a new place to "hang out".......

  • Visited October 2013
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Judy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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102 reviews from our community

Visitor rating
    26
    26
    12
    12
    26
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Toronto, Canada
2 reviews
“Horrible Service, Good Food”
1 of 5 bubbles Reviewed 28 October 2013

Waiting 45 minutes to get a drink at the bar is insane. Finally waiving down a bartender only to be ignored or told they are busy and to wait is unacceptable. The bartenders obviously don't like their jobs at Aw Shucks and they make that fact well known. We tried to reserve a table in the lounge 2 weeks in advance and were told these tables were not available for reservations and were available on a first come basis - when we arrived at the restaurants 4 of the lounge tables had reserved signs on them. When we inquired about this, the hostess advised us that they could only be reserved by knowing the manager or owner. If this is the type of establishment that only wants to cater to "friends" of the manager/owner, I am not interested in spending my time or money there. We watched the people at these tables and they just had drinks whereas we had dinner and drinks which would have resulted in more money for the establishment. We have been long time patrons of Aw Shucks but do not know the manager personally so do not rate a decent reservation.

On a positive note, the food is outstanding once you finally get service.

  • Visited October 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Kris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario, Canada
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Don't understand what all the complaining is about!”
4 of 5 bubbles Reviewed 21 October 2013

Oct 18th, Friday night, we had 8:30pm reservations, after that all the tables were pretty full and they had to turn away guests. Reservations recommended.
I didn't find the service to be slow at all. We ordered some extra oysters and the server told us it might take a little longer due to volume but we didn't find it too that long. Besides we are spending a small fortune on a meal, why scarf it down and be in a rush?
We really enjoyed ourselves, great service and food. Will definitely go back :)

  • Visited October 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank missmemory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canada
Level Contributor
130 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
“Absolutely HORRIBLE service!!!”
1 of 5 bubbles Reviewed 11 October 2013 via mobile

If you want to experience a service nightmare then you should definitely visit! Close to impossible to get a waiter/waitress for even water. If you would like to wait over 2 hours to get a meal, again a must visit.

  • Visited October 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank Ram0na_M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aurora
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Aw shucks Aurora”
4 of 5 bubbles Reviewed 11 October 2013

We read all the negative reviews about the restaurant so we decided to have lunch there to see how bad it really was. We were pleasantly surprised at the pleasant experience we had. We were greeted by a young pleasant lady that seated us on the upstairs patio. We received our drinks quickly and she took our order right away. The food was delicious. She kept checking with us to see if everything was o.k. The bill was reasonable and we certainly recommend this restaurant.

  • Visited October 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
1 Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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