All in all, Elmhurst Inn & Spa is okay, but we wouldn't hurry back. It all started off on a bad note when my wife booked us the Jacuzzi Suite last week. She has had a bad back and was quite looking forward to having a nice hot jacuzzi bath as soon as we checked in. Well, the first thing reception says to us when we get there, is that they made a mistake and that the suite had already been booked, so they gave us the "Lady Cumberland" room which had a fireplace instead, and at a reduced rate. Reception 'claimed' that they sent us an e-mail stating such, only 10 minutes after she booked the room, but we never got one. My wife even checked our e-mail on her Blackberry once we got settled in our room, but there was nothing. Either way, we had already driven all the way there and were looking forward to a rare night away from the kids, so we weren't going back now. The fireplace room was okay, but it seemed that the fireplace was just kind of 'there'. There was no ambience to it. It was about five feet from the bed with no rug or chairs beside it...like it was an afterthought. The whole room was nice, but there was nothing special about any of it. When we checked out, my wife suggested to them that if they ever double book a room with anyone else, maybe call them...don't just 'allegedly' send an e-mail. I have a feeling that someone wanted the room after we booked it and offered them a little bit more for it. I have no evidence to say that...it's just a hunch. No reason to go back. I will say that the bed was really comfy though.
- Official Description (provided by the hotel):
- Located an hour west of Toronto and a short drive from London and Woodstock, this 49 room Inn and Victorian Mansion Dining room sits on 33 acres of countryside, just off Hwy 401. Comfortable guest rooms, renowned cuisine, attentive service, private dining rooms, elegant reception spaces and beautiful grounds have made Elm Hurst Inn & Spa a popular destination for getaways, celebrations and corporate events. Enjoy extra pampering at our on-site Spa. ... more less
- Reservation Options:
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- Also Known As:
- Elm Hurst Hotel Ingersoll
- Elm Hurst Inn And Spa
- Elm Hurst Inn & Spa Ingersoll, Canada - Ontario