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“Sorry to leave - Will be coming back for sure!” 4 of 5 bubbles
Review of Rocky Crest Golf Resort

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Rocky Crest Golf Resort
Ranked #18 of 55 Hotels in Muskoka District
Ajax, Ontario
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Sorry to leave - Will be coming back for sure!”
4 of 5 bubbles Reviewed 24 May 2012

After reading some of the reviews on Rocky Crest we were not sure what to expect. We are 100% satisfied with our 2 night stay. We found the staff to be friendly, helpful & accommodating . Our suite was really nice, very comfortable king size bed & it was spotless. This resort is beautiful & we will be back for sure.

  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ScorpioLeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerry F, General Manager at Rocky Crest Golf Resort, responded to this review, 25 May 2012
Dear ScorpioLeo:

We were very happy to see that you enjoyed your stay with us and very much look forward to your return.

Rocky Crest Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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234 reviews from our community

Traveller rating
    80
    62
    51
    23
    18
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
5 of 5 bubbles Reviewed 14 May 2012

So on Thursday, me and a friend of mine decided to plan a last minute trip for some rest and relaxation, so we decided to go to Rocky Crest...and was it worth every penny!!

The staff were beyond AWESOME, our room was a one bedroom suite, with working fire place, separate living room and bedroom, mini kitchenette and patio with patio furniture that over looked the lake. We went canoeing, hiking and ate all of our meals on site. I highly recommend the restaurant at the golf course...food was so fresh and tasty, we are still taking about it!!

It rained for a bit on Saturday, but not to worry we were able to go to the Spa and then get some moves and board games from the front desk...they think of everything.

If you are looking for a weekend getaway to recharge your batteries then go to Rocky Crest...you deserve it!

  • Stayed May 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DeltaPE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 12 January 2012

Somebody, please fix this Property. The Resort has so much potential and it sits on a beautiful piece of land. It has been such a shame to watch it go down the toilet.
There are no illusions that Delta has let this stunning peice of property slowly crumble into the abyss.

Staff are friendly and definately try hard to attend to your needs, but sadley everyone who works there knows what complaints to expect during a days work. Out-of-date- rooms, bad food, and facilities in disrepair... They have been given little support by Delta and the Management.

The simple fact that Rocky Crest has kept its standards to being a world-class golf course, has been the only saving grace to the Resort.

I hope that $$$ and energy gets injected back into the place. So that the employees can have a sense of pride to work there... and I pray that its not a reflection of whats going to happen to an over-saturated Muskoka market in bad economic times.

  • Stayed August 2011, travelled solo
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank MissionMan152
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerry F, General Manager at Rocky Crest Golf Resort, responded to this review, 25 May 2012
MissionMan152:

Over this past winter, I am happy to tell you that a significant investment has gone into improvements at our property. We listened closely to what our guests were telling us and acted upon it. We have painted ALL of our rooms, replaced the carpet in the rooms in need, replaced furnishings that had reached the end of their lifecycle, renovated our public washrooms in our Dining Room and many other investments around the property.

I am also very happy to announce that we hired a new Executive Chef - Ken Schulz and our feebback through our first month of operation this year has been fantastic on our upgrades and our food!

This is a very exciting year for us and we look forward to you visiting us again in 2012.

Rocky Crest Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burlington, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 31 October 2011

I've reviewed this property previously and expressed less than positive comments about it. Our reason for visiting was our annual 5 day golf trip. We stay at Rocky Crest strictly for convenience.
We know it's overpriced. We know the rooms need some serious updating. We know the deck chairs on the balconies are $5 Wal-Mart versions. We know the buildings give an impression of general disrepair. We know the food is very expensive.
Despite this.... the location is great and generally the staff are really good so it's a matter of not paying too much attention to the bad and focusing on the good.
Imagine our shock when we checked in and saw the brand new outdoor hot tub. Immediately after golfing we headed over to the hut tub and saw it was full of leaves....so we grabbed the skimmer and cleaned it out. We then hit the "ON" switch and much to our surprise there were no jets. The water was relatively warm so we decided to stay in and relax. A few minutes later one of the staff was trimming some small branches off a nearby tree using what appeared to be scissors (I'm not making this up) and we asked her if she knew why the hot tub wasn't working. She said she didn't know but she'd go notify the "maintenance guy". She left and we laughed amongst ourselves that the odds of the "maintenance guy" actually showing up were zero.
Sure enough about 15 minutes later she wandered by and asked if the maintenance guy" had shown up. We replied "no but thanks for trying."
To us it was more of a funny situation than a problem because our expectations are so low to begin with.
Because of the golf we'll keep coming back year after year but certainly not because of the resort itself.
it really does seem like the place could really be improved with some relatively minor upgrades/changes/repairs.
Case in point....the restaurant should be a showpiece with the great view of Lake Joe yet the layout and general atmosphere of it are maybe a little above a cafeteria. I'm sure an interior designer could come in and for a few grand give the whole dining room a completely different feel.

  • Stayed September 2011, travelled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank Saffron40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Muskoka District hotels

Mississauga, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 13 October 2011

We went up on Thanksgiving weekend and loved the atmosphere of the resort. The rooms were quaint and the bathroom we found very clean. We found the food at the restaurants very pricy and not very tasty at all. The service by the breakfast staff in the lounge was very poor. Most of the time customers were chasing down the wait staff for a cup of coffee or extra cutlery and the lady seemed to be in charged was very rude, acting like we were bothersome asking to be seated.
The restaurant at the Rocky Crest Golf Course was also overpriced and the food not very tasty. We ordered appetizers and when the wrong order was brought to our table, the lady serving us made it seem like it was our fault and scolded us for not being clear in our order. When it was time to leave, we were told that the club cars back to the hotel were locked up for the night (9 pm) so we would have to walk back to the resort. Thankfully the weather wasn't too bad, so with my 5 month old baby and two retired parents, we walked back safely to our resort. Not the best experience overall.

  • Stayed October 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Karl P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RockyCrestGM, General Manager at Rocky Crest Golf Resort, responded to this review, 14 October 2011
Dear Valued Guest,

I was glad to hear that you enjoyed the atmosphere and rooms here. Unfortunately you did not have the same experience dining in our outlets. I have addressed these concerns with our outlets managers and thoroughly appreciate all of our guest feedback. We look forward to welcoming you back again in the future to enjoy to Muskoka atmosphere again.

Regards,

Jerry Feltis, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 28 September 2011

Went there for a wedding - the wedding was fantastic! However, the quality of the rooms were way below the standard of what you should get for that price. They may have looked nice 10 years ago but our room had so many things wrong with it, in was inexcusable: the lamp in the living room was missing a lightbulb, the ipod dock in the bedroom did not work, the protective case around one of the plug sockets in the living room was hanging off the wall, they used black cocking to fix something in the washroom that was entirely white and had white cocking and the job was super sloppy as well.

There was lots of sports do to there if you had a family and wanted to putter around but again, it was super overpriced for the quality. Also only some of the staff cared about serving you in a friendly and timely manner.

If you are looking for a resort to go to as a couple I would go somewhere else and if you are looking to go on a family trip I would also go somewhere else - it is just too overpriced.

Room Tip: The Chalets are the nicest but are farthest from the water
See more room tips
  • Stayed July 2011, travelled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Mally647
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RockyCrestGM, General Manager at Rocky Crest Golf Resort, responded to this review, 30 September 2011
Dear Valued Guest,

Thank you for reviewing our property on TripAdvisor.com. Please, rest assured that your comments have been taken into consideration and issues you mentioned have been addressed by our Housekeeping staff. It is through this feedback that we can bring about necessary changes in order to improve. We truly value your business and hope that you chose to return to Delta Rocky Crest in the near future.

Kind Regards,

Jerry Feltis, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 23 September 2011

I was there with family this past month and I have never seen such a disaster of a resort. Yes at one time it was new and beautiful but now it is a total disaster. Staff are lovely but can only apologize so many times for filthy, scruffy rooms, terrible food, bad service, problems with keys and rooms, our room had only half the bulbs blown and pee on the floor, stained carpet, dirty fridge, smelly dishwasher.

It obvious this place is going downhill why is delta letting it?

So Very Sad

  • Stayed August 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank CABUNNYToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RockyCrestGM, General Manager at Rocky Crest Golf Resort, responded to this review, 26 September 2011
Dear Valued Guest,

I was disappointed in hearing about your recent stay with us, and assure you this does not represent the quality of product we are known for offering our guests. I have sent your concerns to our Rooms Division to review, as your feedback has not been taken lightly. Thank you for your comments. I hope to have the opportunity to discuss this with you further, and hopefully have the opportunity to welcome you back to the Delta Rocky Crest.

Please feel free to contact me.

Regards,

Jerry Feltis, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rocky Crest Golf Resort

Property: Rocky Crest Golf Resort
Address: 20 Barnwood Rd, Ontario P0C 1H0, Canada (Formerly Delta Rocky Crest Resort)
Phone Number:
Region: Canada > Ontario > Muskoka District
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#4 Luxury Hotel in Muskoka District
#5 Spa Hotel in Muskoka District
#10 On the Beach Hotel in Muskoka District
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Rocky Crest Golf Resort 4*
Number of rooms: 65
Official Description (provided by the hotel):
Nestled into the outcroppings of the Canadian shield on the shores of sparkling Lake Joseph, Rocky Crest Golf resort is a true Muskoka getaway. A favourite vacation destination for many years, our resort offers comfortable and spacious suites with all the amenities, incredible restaurants, beautiful meeting spaces, access to the fabulous Rocky Crest Golf Club and a whole host of outdoor activities.Whether you are planning a family trip, a golf adventure, a business presentation or just a weekend away with friends, we invite you to come and experience all that we have to offer. ... more   less 
Reservation Options:
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Also Known As:
Delta Rocky Crest Hotel Muskoka
Delta Rocky Crest Muskoka
Delta Muskoka
Delta Rocky Crest Resort
Muskoka Delta
Rocky Crest Golf Resort Muskoka District, Canada - Ontario

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