We recently used the Parkside Inn to host our wedding. Its a convenient location, with accommodations, venue, and spa all co-located. The venue is fantastic, however the quality of staff hired to manage the facility is seriously lacking. The hotel is quite new, and the rooms are incredibly large, modern and great value. However, our Royal Park Suite, received no housekeeping until I called the front desk and requested some. Even then, it was minimal and the garbage was not even removed until we had to call a second time. This attention to detail is not what we have come to expect for the room rates charged. We did not avail ourselves of breakfast, but many of our guests that did all had the same comment - one person working to cook, clean, and service the breakfast area made it a disaster. No cutlery and limited offerings, forced some to go elsewhere for breakfast. When the front desk was made aware of the issue by several people, no apparent action was taken. All of that being said, the front desk staff, housekeeping staff in the hall ways are all friendly, respectful and polite. This Inn has tremendous potential, however far more attention detail, better management, and concern for customer service is required. It is quite apparent that complacency is at work here.
- Official Description (provided by the hotel):
- The Best Western Plus Perth Parkside Inn & Spa is located in the heart of heritage Perth, which has been voted the “Prettiest Town in Ontario.” Whether your visit to the area is for business or leisure to escape from the hassles of everyday life, the hotel, spa, professional staff and the area will contribute to a positive and enjoyable experience. The Best Western Plus Perth Parkside Inn & Spa offers 54 distinctive rooms, including seven luxury suites. All of our rooms are boutique style and have ultra comfort king or queen size beds including therapeutic tubs. Our suites are large and luxurious and have a spectacular view of the park. Our full service offerings include weddings, conferences and our premier on-site Parkside Spa who will cater to all of your beauty and wellness needs. The Parkside Spa offers serene treatment rooms, a full service hair salon, private or group yoga sessions, and Aveda products. The Parkside Spa is so relevant for vacation getaways and for the corporate traveller who loves to relax when away from home on business! Experience the beauty and charm of small town living just an hour’s drive from Ottawa and Kingston. The Tay River and Stewart Park are located in our backyard where guests can capture the serene flavour of this wonderful Eastern Ontario community. Perth’s historic architecture, unique shops, artists’ studios, live theatre, beautiful green spaces, waterways, cycling paths, and challenging local golf courses assure a memorable getaway. Most of Perth’s attractions, including the Perth Golf Course, are within walking distance of the hotel…a perfect escape for all occasions. We invite you to be our guest and enjoy our unique property, the Parkside Spa and the diversity of Perth! ... more less
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- Also Known As:
- Code`s Mill On The Park Inn And Spa
- Code`s Mill On The Park Hotel Perth
- Best Western Plus Perth Parkside Inn & Spa Ontario, Canada