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“Can't take an order over the phone? WOW! Really... it's 2018 people”

Swiss Chalet Rotisserie & Grill
Ranked #36 of 71 Restaurants in Tillsonburg
Cuisines: American
More restaurant details
Restaurant details
Dining options: Dinner, Delivery
Description: Since our doors first opened in 1954, Canadian families have been coming back to Swiss Chalet generation after generation. Our rotisserie ovens only accept fresh (never frozen), grain-fed, Canadian Grade A chickens, because quality is all we know. So what will it be? A Quarter Chicken with fries?
Reviewed 27 June 2018

Tillsonburg Swiss Chalet can't even take an order for take-out food over the phone, not sure why but you have to call a hotline and go through an automated selection to be able to place a take-out order. Too much work to get some eats.
I personally have choose to eat else where in Tillsonburg because of this, sometimes I'm in a hurry and just want to pick up my food and go.
The service is really slow and the workers are not educated on how to deal with customers properly.
Not sure if it's because it's a Harvey's/Swiss Chalet location but the management there really needs to take a look around. I'm assuming they don't care because they don't address the issue
It's too bad because I do like there food.

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Thank Sherry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 45 reviews

Reviewed 24 June 2018

Service and food were good. Had the two can dine promotion. Could not use my coupon for a free appetizer because of the promotion. Collected scene points.

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Thank Lillian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2018

A group of us from church came to have a meal after mass. Our server was great. The food was very good. The only thing that we didn't like was that it was about 45 minutes before our meals came.

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    • Food
Thank Tworeaders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2018 via mobile

Typical Swiss chalet fair. Nothing out the normal, nice wait staff descent food. Had half wrap and a salad followed up with a lemon merange pie. Left happy.

Thank Pat M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2018

This restaurant is a good size. Food is good. Service is slow during our last visit. Get Scene points which is nice.

Thank Lillian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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