We stayed for two nights at this hotel, the hotel has two handicap packing spaces with signs stating so, but two cars were parked in the spaces with no handicap approved signs. I asked both cars to be moves or towed, staff person told me it would take to long to find out who belonged to the two cars. When we went for dinner one space was free for me to park with my handicap approved signed but the other car was not moved. We do have bi-laws in Ontario, that you cannot park in spaces for handicap without being approved. Staff did not care about providing the space.
Second, the fire alarm went off at 4am, someone was smoking in the stairs. NO cameras in this hotel.
Then our toilet was not working, when to the front desk and was told no one was on duty to fix but we will bring a plush to your room and you can do it your self but when we got back from the wedding the toilet was fixed. Why all the problems, we paid for the room and you are telling us to fix it.
Saturday night, a second wedding was staying at the hotel and from 1am to 4am was having a party in the hall way and no staff member did anything about it, was told they could not do anything.
The room was small, bed and pillows were ok. Breakfast was good. Will not stay at this hotel again.
Some staff cannot understand English.