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“Warm and friendly service”
5 of 5 bubbles Review of Auberge West Brome

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Auberge West Brome
Ranked #1 of 1 Hotels in Brome
Certificate of Excellence
GreenLeadersGold level
Candiac,Qc
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Warm and friendly service”
Reviewed 14 October 2013

We had a wonderful eveninig at the Auberge. The amazing service starts when you walk in. From the receiption/check-in , to the waitress in the evening and the waiter in the morning, everyone went out of their way to be sure our stay was perfect. The food at the restaurant was delicious. We had dinner and breakfast and both were top notch!

We also treated ourselves to a massage...a must! The spa area is beautiful, and includes an indoor pool and outdoor spa and a sauna. Take the time to enjoy the spa and a nice massage, you won't regret it.

A special thank you goes to Kim. We had a meeting with her to discuss planning our wedding at the Auberge. She took the time to explain everything from A-Z, gave us a wonderful tour of the Auberge and different spaces available. She really went into detail and we never felt rushed- we had a lot of questions!

So Thank you to the Auberge for a great stay, and THANK-YOU to Kim!!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Piper444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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290 reviews from our community

Traveller rating
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    15
    12
    0
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Any
English first
Portsmouth RI USA
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 September 2013

We visited the eastern townships last week and chose the auberge for the first two nights of our trip. Front desk so welcoming and professional, rooms spacious with view of farms and hills and cows in the pasture and the kitchen garden, excellent food and service in the bistro ( thank you Janie and Samantha), cozy bed with comforters, hot tub outdoors with great view... I can't say enough good things about this inn and its location and staff. Highly recommend, can't wait to go back.
Mike and Mary, Portsmouth RI

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MaryPortsmouthRIUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mont Tremblant
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 September 2013

We decided to do "La route des vins" (3 couples) in the general area of Cowansville, Qc.
We planned to stay at the Auberge & Spa West Brome the first night... We stayed three nights!
The Auberge is well located just a few kilometers from the major wineries of the region. The quality of the front desk personnel is exceptional. After the first day, the lady at the desk was addressing us by our name and went out of her way to accommodate us for two additional days (and the Auberge was busy). The rooms are comfortable and the view from ours (on the second floor) worth noting. The kitchen is good (not great but good) and prices are reasonable. The pool was in good order and a swim before supper was just what was needed to relax after a full day of visits. (Apart from the pool we didn't have time to use the other "spa" facilities).
The garden with fresh vegetables and flowers is an attraction by itself. We have no hesitation to recommend the Auberge to anyone looking for a quiet and friendly hotel in the region.

Room Tip: We choose the "Evasion" option i-e room , breakfast and dinner included.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mamielu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 5 September 2013

If you are looking for a relaxing and quiet place to recharge your batteries, this is the hotel for you. We stayed for 4 days one week ago. It was very quiet, even though there was a conference going on. The resort is on a hill side and surrounded by farm land. The personnel is very very service oriented and goes out of their way to please you. The services we received at the spa were excellent. The facial I got from Carole was out of this world! My husband had a massage and he said it was the best he ever had!!! We had breakfast every day at the auberge and it was fine ... a bit repetitive after 4 days but the food was tasty and good. You need to try the raspberry jam, it was out of this world. We also went for dinner once and the food was excellent and the service perfect. The price too was very reasonable. The chef even made a gluten-free dessert for me. We also used the pool and everything was well maintained and clean.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank DeniseetPierre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
south orange, new jersey
Level Contributor
59 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 3 September 2013

We just returned from our third vacation at the Auberge and Spa West Brome. This is such a special location, wonderfully situated in rolling farm lands in the Eastern Townships of Quebec.

Our accommodations were spacious, clean and nicely decorated. We chose the suite this time, with a separate bedroom, living room and kitchen. We also had two decks. The suite is lovely!

The spa services are top notch and the Indoor pool the perfect place to relax after touring the many interesting villages in the Townships.

Dinners are unbelievable--the chef is absolutely amazing and the meal choices always incredible. This year I had the Salmon three way appetizer (smoked, tartare and gravlax) and the vegetables with soba noodles as the entree. My husband had the leg of lamb which he reported was fabulous. We split the double chocolate dessert--one of the best desserts ever!

The staff is extremely friendly--adding a great deal to the experience.

We are from New Jersey and for us the Eastern Townships are a long drive. But we love the laid back and beautiful Auberge West Brome so much that we keep on returning.

Room Tip: We love the suites. Lots of space to spread out and not too much more than a regular room.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gaudifan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pbergeronawb, Directeur général at Auberge West Brome, responded to this review, 4 September 2013
Dear Gaudifan,

Thank you for taking the time to share your experience. What can I say, wow!, this is what we live for!

I'm thrilled you enjoyed your recent stay with us so much & will share this review with our whole team,

Hope to meet you personally if/when we welcome you back to the Auberge,

Regards,

Pierre Bergeron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 31 August 2013

The resort was cozy and lovely. The rooms were spacious and very well decorated. What can I say about their breakfast? Delicious! They grow all their own organic vegetables, we also had dinner one night, it was exellent. My husband and I are already making plans to go back!

Room Tip: Ask for a terrace.
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank aristoninsurance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pbergeronawb, Directeur général at Auberge West Brome, responded to this review, 3 September 2013
Dear Aristoninsurance,

Thank you so much for taking the time to share your impressions. I am thrilled to see that you enjoyed your stay with us.
The Bistro & Garden have been well received and the comments are wonderful to read/hear. We have two separate TV stations coming for 'live feeds' from our garden this week. I feel it will grow (pun intended) to become an integral part of our culture (pun, again)
We look forward to welcoming you back to the Auberge. I will share your comments with the whole team,

Regards,

Pierre Bergeron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
lac brome
1 review
Reviewed 30 August 2013

What an amazing time we had at the Auberge West-Brome. We had over 100 guests and everybody much enjoy their evening. The food, wine were really good. Marianne the maitre d'hotel had everything rolling just perfect. We had Martin Fontaine for band and that made really the cherry on top of the sunday.
The rooms were just perfect and it is a nice place to rest.
A special thanks to kim who organised us just so perfectly that we are going to do it again!!!!!

Stayed August 2013, travelled with family
Helpful?
Thank jojolav64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pbergeronawb, Directeur général at Auberge West Brome, responded to this review, 3 September 2013
Mme Lavigne,

Thank you very much for the kind words. I'm glad you enjoyed your stay at The Auberge & that your event went smoothly. You're right about Martin Fontaine, I caught a glimpse of his show and it was great!
I'll pass on your thanks to Kim & Marie-Anne,

Hope to see you again soon,
PIerre Bergeron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Auberge West Brome

Property: Auberge West Brome
Address: 128, route 139 | West Brome, Brome, Quebec J0E 2P0, Canada
Region: Canada > Quebec > Brome
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Brome
Price Range (Based on Average Rates): £
Hotel Class:3 star — Auberge West Brome 3*
Number of rooms: 26
Official Description (provided by the hotel):
Located on 200 acres of perfection in Quebec’s glorious Eastern Townships, Auberge West Brome offers you the best of all worlds -- the rustic charms, tranquil country setting, together with modern amenities.Relax your mind, delight your senses, and spoil your body and soul. For pleasure, business or special events large or small, get away to Auberge & Spa West Brome -- get away to serenity. ... more   less 
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Also Known As:
Auberge & Spa West Brome Hotel Brome
Auberge And Spa West Brome
Auberge West Brome Quebec

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