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“Awful!!”
Review of Auberge Montebello

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Auberge Montebello
Ranked #4 of 5 Montebello B&B and Inns
Reviewed 15 April 2013

We went there for our anniversary, had to pay up front, was told that there was breakfast served between 8 -11. The breakfast was stale cereals, a choice between toast (which you made) or cinnamon bagels, something that looked like a waffle mix (that you cook), 6 overly ripe bananas and cold hard boiled eggs. There is no bathrobes and we saw no cleaning person. We had a 2 night stay, so we had to go and ask for clean face clothes and towels. We were unable to take a shower since it did not work, only baths. I would not recommend this place except for a quick stop on your way somewhere else!

  • Stayed: April 2013, travelled as a couple
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7  Thank M B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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32 - 38 of 82 reviews

Reviewed 13 January 2013

My family and I have been clients for a few years of this hotel. and fairly recent changes in the management of this hotel has brought massive improvements. Of course bear in mind that this is an "auberge", not a 5 star hotel, that being said the staff in particular will bend over backwards to make your stay comfortable and ensure you will be taken care of.

  • Stayed: December 2012, travelled with family
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3  Thank Simon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2013

The location is absolutely wonderful, it is a very peaceful place. The staff is exceptionally friendly and very caring. They will do whatever it takes to make sure you are completely satisfied. The rooms are lovely. They are spacious and very clean. There is a good variety of foods to eat in the continental breakfast. The eating area and utensils are very clean aswell. The lobby has a very unique look to it. Overhall, it was a great experience staying here and I highly recommend it because it is very affordable.

Room Tip: Rooms on the first floor are very nice and they have a patio door that show a great view of the Outa...
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  • Stayed: December 2012, travelled with family
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2  Thank Dana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2012

No water to take shower, water in room taste horrible, they put ice bucket in room and there is no ice machine to be found. The breasfast is the cheapest on I ever saw.
If you can get a room elsewhere be my guess, one of the worst hotels I have ever stayed at in my entire life. Not Recommended.
This hotel should be a 0 star.

Room Tip: Go elsewhere
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  • Stayed: September 2012, travelled as a couple
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6  Thank PierreForget
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2012

Location is all they could offer! The blind was broken in two rooms that we asked to view. The towels could almost qualify as see though! Breakfast was terrible, some bread? Missing a ton of the nice to have items. They could lose the oil table cloths as wel. Building needs an entire makeover if they want to be a contender in Montebello. Forboding as you approachh, crumbling walkway etc. The artwork around the building was straight from a paint by numbers kit. Spikers over the bed were gross!.
Not going back

  • Stayed: August 2012, travelled as a couple
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5  Thank Lucinda12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2012

As diehard motorcycle riders, we are always looking for places where we would "stay again" just in case our path takes us back to a certain locale. The Auberge Montebello is such a spot. We were received in a most friendly and welcoming fashion; the lady apologized that her best rooms were already taken, and still gave us a charming room with a river view. This converted school overlooks the Ottawa River and provides splendid views from its rooftop terrace. We did not use the pool or spa, but both looked fine to us. We enjoyed the charm of the decor and had a fine glass of wine at the front bar, served by another charming local lady. We decided to forego the on-site dining and ate in the town, but we heard other guests remarking very favourably on the house's cuisine. We slept comfortably in a nice, clean room with a powerful air conditioner (it was 32C when we arrived) and enjoyed the included continental breakfast the next morning before continuing our tour of the Northern Shore of Quebec. We would definitely use the Auberge Montebello again should we pass this way.

Room Tip: Try to get a river view room if you can.
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  • Stayed: June 2012, travelled as a couple
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1  Thank PKinNB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2011

Where to begin?

Let’s start with the Positives: the location is handy to local businesses and restaurants. There is a nice large covered porch overlooking the highway. Everyone’s room had a functioning fridge. A very nice little grocery store was a two minute walk away, where one could purchase good fresh sandwiches, salads and cold beer. Free parking is provided, though the lots were small.

Negatives: First and foremost, I would bet a week’s salary that this place is infested with mould. There is a very strange and troubling smell in many parts of the building, especially in the lower levels (and unfortunately, my room). It was very apparent to anyone who went to the lower floors. One friend came to my room to visit and had to leave within minutes as she was feeling ill. It made my asthma flare up quite badly (in the mornings, after sleeping). There is no elevator in the building, so luggage has to be dragged up the stairs without any help. The building itself is not (I repeat, NOT) air conditioned. Individual rooms are. During our week, we experienced a heat wave where temperatures with the humidity went into the low 40’s C. The dining area, lobby and hallways were unbearable. Having gone for a work conference, we were hopeful that the meeting room was air conditioned. Unfortunately only one of the small wall units was functioning and the room soon became swealteringly hot (50+ warm bodies did little to help). Large fans were provided which gave a bit of relief, but also caused people’s hair and papers to be constantly in motion. The décor of the entire hotel is dated and tacky (plastic flowers and old furniture abound). Water jugs were refilled using large orange industrial sized buckets of ice water, which were left on the floor. Not a joke - I took a picture.

A dinner party was planned for our staff, which unfortunately was held in the basement meeting room where we spent our days. The dinner was a set menu with two choices. Salad or soup, chicken brochette (one) or boeuf bourgignon, and desert. Soup was a tepid carrot purée; boeuf bourgignon was a few cubes of tough meat with one half piece of a tinned button mushroom. Steamed frozen vegetables and three small new potato halves were the accompaniment. Desert was some sort of cake with berries on top, which were frozen solid. Dinner rolls were provided still in their cellophane wrappers, much like Twinkies (again, not a joke). All this for $33 (!). I’ve had better food at hospital cafeterias. Continental breakfast consisted of bagels and breads, served in their bags in small plastic containers one would normally use to store socks and underwear etc. There were two toasters and a large container of warm margarine, full of crumbs and other debris. Some fruit and yogurt was also available. There were also two waffle griddles and a container of batter which was dispensed much like a snow-cone machine. Unfortunately the batter was off, and had an acrid / acidic taste. It was inedible. Pitchers of water and “juice” were also provided. The juice made one long for the days of Tang, as Tang would have been a marked improvement over this sugary urine-coloured concoction.

Absolutely without reservation, one of the worst hotels I have ever stayed at in my entire life.

Not Recommended.

  • Stayed: June 2011, travelled on business
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13  Thank GRD75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Auberge Montebello

Address: 676 Notre-Dame, Montebello, Quebec J0V 1L0, Canada
Region: Canada > Quebec > Outaouais Region > Montebello
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 B&Bs / Inns in Montebello
Price Range: £71 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Auberge Montebello 3.5*
Number of rooms: 44
Official Description (provided by the hotel):
Enter the old world charm of the Auberge Montebello, an elegant Victorian mansion whose inner doors open into a modern extension, complete with exercise room, rooftop sauna, garden, swimming pool, and full service spa. Welcome to the Auberge Montebello, a hotel with a difference. The Auberge Montebello is the ideal getaway. For those special “spoil me” occasions. For the business “road warrior” at the end of a busy day or for that important meeting with business colleagues. For travelers who prefer a more relaxed pace. Our doors are open to you. Once you enter the Auberge Montebello you will discover our unique approach to personal service. You will find fine dining in our elegant and licensed Dining Room. ... more   less 
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