My partner and I stayed at the Howard Johnson in Rigaud on Dec 29th and 30th. The hallways were so cold that a coat was needed. We did bring it to the staff's attention but they did not seem to be able to do anything about it. In our hotel room, as was the case with our friends room, the thermostat was blocked by some kind of mechanism to stop at 20c even though the dial showed it could have gone much higher. The room didn't get very warm , and the cold hallway temperature and the cold felt through the large window in our room made heat challenging.
I have stayed in many hotels over the years but this is the first time I encounter a thermostat rigged to limit temperature to 20 c. A bit of a shock to say the least. When I pay for a room, I assume that it comes with the option to determine what temperature brings me the comfort I seek.
We asked for a room with a queen bed. The room was clean but too small for us both to be walking in it without stepping over each other. I have stayed in hotels within this chain before and the quality and size of rooms was of a higher quality than at that this location.
The hotel staff on the 29th was great very attentive to our needs and the continental breakfast though basic was fine. However, we looked for the hotel desk staff person from 9:00 - 10:15am on the 30th because when we went for breakfast, the continental breakfast area was out of coffee and out of hot water. We trust the staff person was busy somewhere, but there was no one at the front desk.
- Official Description (provided by the hotel):
- Situated in Rigaud and residing next to St. Lazare, Hudson and Vaudreuil, Quebec. Just off of highway 40 on your way to Ottawa or Montreal.We offer seasonal packages, special event, ski, romantic couples, golf, Abraska, musical, weekend packages, and so much more.Come and dive into our world filled with comfort hospitality, welcome to orcaSound. ... more less
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- Also Known As:
- Howard Johnson Inn Rigaud Hotel Rigaud
- Howard Johnson Rigaud
- Rigaud Howard Johnson
- OrcaSound Hotel Rigaud, Quebec, Canada