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“One of the nicer Holiday Inn Express you will find”

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Holiday Inn Express & Suites Saint-Hyacinthe
Ranked #1 of 3 Hotels in Saint Hyacinthe
Certificate of Excellence
GreenLeadersSilver level
Ontario, Canada
Level 5 Contributor
76 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“One of the nicer Holiday Inn Express you will find”
Reviewed 14 February 2014

Modern hotel, Leeds Certified, no carpet in rooms...Bit noisy on the highway side of the hotel. Bed, Pillows good, Clean, good layout of room. You can't go wrong with this selection. Restaurants next door.

Room Tip: Go for the front side...it would be quieter.
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bjgdb8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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218 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Ljubljana, Slovenia
Level 6 Contributor
283 reviews
260 hotel reviews
common_n_hotel_reviews_1bd8 822 helpful votes
Reviewed 30 January 2014

The hotel appears to be very new, it has modern design and lots of newer solutions for the comfort of the travelers. The room was very spacious, spotlessly clean and comfortable. Even though located right next to the highway it is obviously sound-proof as there were no noise-related issues. Breakfast room was large and can accommodate many guests at a time, which is great. I also really appreciated glass and china for breakfast, which were a nice change from the usual plastic/paper/foam utensils. Went to use the pool, the water was somewhat on the colder side and the pool floor and walls were covered with some kind of plastic foil, which was getting displaced in many spots - something that would need to get fixed. Staff's attitude was friendly and cheerful, which made up for poor English knowledge with some of them. But, this is Quebec :). When I come to the area again, I'll certainly stay here again.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Slo-Lju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quebec
Level 5 Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 6 January 2014

I have stayed at several Holiday Inn Express hotels in the U.S. and that was the reason I chose this hotel. We were not disappointed on any criteria. Very clean room, very comfortable beds and pillows. The suites had a very nice living room and large bathroom with a large shower stall. Although the suite was on the highway side of the hotel (there aren't any suites on the opposite side), the road noise was tolerable, except when the odd very noisy truck rolled by. They should have built it with the suites on the opposite side, but too late for that. The hotel was full that night (New Years Eve), but the breakfast buffet was well supplied given the 'full house'.
All in all , very good value for money. Would stay there again without a blink.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mermaid_Julie-n-Dan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington, Canada
Level 6 Contributor
104 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 5 January 2014

Recently stayed at this hotel while on our way home from the PEI. Good location right off highway 20. Check-in staff was friendly but a) did not acknowledge that I was a Gold Member and b) completely ignored when my request when I asked for directions to the local Cage Aux Sports restaurant. Facility was clean and functional and the room was also clean. Could do though with more pressure coming out of the shower head. Only major downside was kids kept running up and down the halls without regards to other hotel guests.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MarthaFaye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Saint-Hyacinthe, responded to this review, 21 January 2014
Dear MarthaFaye,

Thank you for your feedback. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. I am truly for the level of noise created by some of the other guests during you stay. We do value our IHG Rewards Club members and I do apologize if this was not the case when you stayed with us. I do hope you will give us a chance to make it right and look forward to seeing you in the future.

Again, thank you for the feedback and our apologies for the shortcomings.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 January 2014

I stayed in this hotel for 4 nights while visiting St Hyacinthe. The staff were very friendly and helpful, and all met my feeble attempts at speaking French with good humour and good English! My room was very pleasant and cosy, and the hot buffet breakfast each morning was a great start to the day. Although the hotel is located towards the edge of town, it was easy to order a taxi each day and a cheap ride into the centre ( approx $15). There are a number of different restaurants literally surrounding the hotel, about 4 or 5 to choose from within 2 minute's walk. My only quibble is that my room faced the Transcanadian Highway, busy with traffic for most of the night - I slept well with earplugs in!

Room Tip: Ask for a room at the back of the building, facing away from the Transcanadian Highway! Cars on thi...
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 69ursula44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level 5 Contributor
82 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 26 December 2013

Right off Hwy 20 about a quarter of the way between Montreal and Quebec City, this newly built hotel is near perfect. It is also the best in town for business in St-Hyacinthe itself. Rooms are large and well designed. The breakfast room has an all-day pantry for beverages, the wifi is fast and free and there are also desktops in the lobby. The mini-mall next door provides ample choice for eating and basic shopping. At check-out we reported a problem with the water temperature regulator in our shower and were told that despite the stay over Christmas, had we reported this earlier it would have been fixed right away. Stays in inexpensive hotels by the highway cannot be better than this.

Room Tip: Ask for a room facing town, not the highway, as noise levels are distinctly different between the tw...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RPM59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 December 2013 via mobile

My family stayed here for an extended business trip and the staff was wonderful. There was one error in our initial reservation when we arrived, but the staff resolved the problem quickly. They supported my non-francophone family members very well, making the visit very easy for the whole family. My mother-in-law's car broke down, and the concierge helped her get help en anglais. The staff also worked with my wife to provide her with a space where she could rehearse for a music recording without bothering other guests. We would recommend this hotel to anyone looking for comfortable, clean, and convenient accommodations in Saint-Hyacinthe.

Stayed August 2013, travelled with friends
Helpful?
Thank AppearingHuman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Saint-Hyacinthe

Property: Holiday Inn Express & Suites Saint-Hyacinthe
Address: 1500 Johnson Street East, Saint Hyacinthe, Quebec J2S 8W5, Canada
Phone Number:
Region: Canada > Quebec > Saint Hyacinthe
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Saint Hyacinthe
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express & Suites Saint-Hyacinthe 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Newly opened in 2010, our property is a state-of-the-art hotel. Our high quality rooms are among the nicest the region has to offer and also offer the best value. We are proud that we are soon to be one of the first hotels to be LEED certified in the province (Pro-environment). Enjoy our close to hypoallergenic rooms with wood floors, bamboo fiber mattresses and HEPA filter in the air circulation system. ... more   less 
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Also Known As:
Holiday Inn Express & Suites Saint-Hyacinthe Hotel Saint Hyacinthe
Holiday Inn Express And Suites Saint-Hyacinthe
Holiday Inn Express & Suites Saint-Hyacinthe Saint Hyacinthe, Quebec, Canada

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