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“rustic european luxury”
Review of Auberge Duchesnay

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Auberge Duchesnay
Certificate of Excellence
Reviewed 27 August 2010

We just came back from a three day stay at the Station Touristique Duchesnay, and I can’t say enough good things about it. The facility is beautiful, a nice mix of rusticity and luxury, with a breathtaking view of the Lac Saint Joseph and the surrounding mountains. We stayed in the Auberge or main building, which is new and nicely decorated. We had two rooms, both pretty standard hotel rooms but clean and new and very comfortable. Once again, the views were the main thing. We found the staff to be helpful in all ways, from the front desk to the restaurant staff. I’ve read some reviews saying that the staff is unfriendly to non-French speakers, but we actually enjoyed the more European style of service: respectful and not fake-friendly. We had a great breakfast buffet one morning in the restaurant, and four course table d’hote meals one evening, both very well-done. Our children enjoyed the beach and lake activities and the game room in another pavilion. Quebec City is about 30 minutes away: easy to get to for a visit and a meal. It’s also close to many fun activities such as the Tree Link adventure and an elaborate labyrinth.
I do wish that there were more on-line information available on options and policies: we really had no idea what we were going into. The results were great, but I wish I had called ahead to learn about the possibility of renting a villa instead of two rooms in the auberge, and also about the two levels of activities options.

  • Stayed: August 2010, travelled with family
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1  Thank BROC4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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29 - 35 of 159 reviews

Reviewed 11 July 2010

We were in Quebec during a heat wave in July and wanted to chill out after overheating doing city sightseeing - this proved the perfect place to spend a couple of days. The Auberge is run by Sepaq, the Quebecois parks authority, and is right on the edge of beautiful Lac St-Joseph. It has facilities for lots of outdoor activities - boat hire, cycle and walking paths, a small beach on the lake for swimming (there are also lots of winter sports options available later in the year). It has a decent restaurant overlooking the lake, and a range of accommodation options, from 'villas' (log cabins) on the lake to hotel rooms in the Auberge itself, to simpler rooms in several 'Pavillions' (wooden lodges with about 12 rooms each). Service in Quebec was generally great, and staff at the reception of the Auberge were particularly amazing - they couldn't do enough for you. The only downside in our stay was that the Pavillion didn't have air conditioning or even a fan, and we were incredibly hot at night - the main Auberge does have air con, so might have been a safer bet, albeit more expensive.

  • Stayed: July 2010, travelled as a couple
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Thank Bees78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2009

We stayed at one of the Auberge's 20 or so picturesque cabins on the lake shore. The cabin included plenty of parking, along with very easy access to the seasonal Canadian Ice Hotel / Hotel de Glacé (awe inspiring in it's own right) which was only 30seconds away as part of the same national park.

The scenic postcard-views from the kitchen and living room windows are simply fantastic and must be seen to be believed.

The cabin was incredibly spacious and featured three bedrooms, and real log fire in the living room with a treasure chest of logs for fuel. There were some strange electrical buzzing sounds permanently heard in parts of the cabin, but otherwise nothing out of the ordinary. The sofa's in the living room were undersized and particularly uncomfortable, in stark contrast to the rest of the furniture.

There are no real views from the bedrooms as they are below ground level, but this does mean they stay warm. Every room had it's own electrical heater with individual themostat which was excellent.

As you probably know, this area is located in the french speaking (francophone) Canadian province of Quebec and we had been warned to expect rudeness, but we found all the staff to be exceptionally tolerant of our French greetings and requests to speak english, which they did to a very high standard.

The main attraction for the cabin is the privacy and ability to cater for yourself at your own leisure, but beware, the kitchen does not come stocked even with the very basics (ie salt, pepper, sugar). It's location means it's right on top of access to a variety of sports and activities throughout the year.

  • Stayed: February 2009, travelled as a couple
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1  Thank indigo404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2009

We stayed at the Auberge for 2 nites this Feb. for a wedding at the Hotel De Glace, which is located on the grounds. The hotel was clean and the concierge desk was very helpful. The view is beautiful as the location is not very populated but also not many alternatives for dinning out. A group of people we were traveling with went dogsledding and loved it.

Stayed: February 2009, travelled with family
1  Thank aetravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2009

I must say I absolutely loved this hotel. It was quite difficult to find however, as there are a number of small lodges on the property, and the hotel is nestled snug in a small area in the middle of nowhere. Thank god for GPS!!

From the start we were treated as family here. I paid a good price for the reservation including snowmobiling. However when I arrived I was given many other "freebies" as i would say. I was provided with a meal voucher for a 4-course dinner and a full buffet breakfast, as well as a visit to the ice hotel and a schedule of events hosted right on site.

It was a beautiful winter getaway and quite romantic and warm. We had a great time playing in the snow and enjoying the activities the site had to offer.

My only complaint was that we got quite cold during the snowmobiling, but hey its winter! That and my French is not so good, but the Quebec French are very welcoming and understanding of that!!!

  • Stayed: January 2009, travelled as a couple
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1  Thank rickyrak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2009

The staff was so friendly & nice, the rooms are quaint and fit within the natural setting, there are many fun activities and the setting is nothing less than breathtaking.

  • Stayed: December 2008, travelled with family
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1  Thank DevelopmentWorker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2008

Not sure when the auberge was built or renovated, but everything was very new. The lobby and restaurant were tastefully decorated as a modern ski lodge. The view outside our window was beautiful given it was a snow covered lake. The only thing I wasn't very impressed with was the staff at the restaurant, les quatre temps, was kind of distant and aloof towards non-French customers. I enjoyed the food but not a fan of the restaurant staff. The spa was brand new, but visitors have to walk outside wrapped in just a blanket to get to the individual massage houses, which is a pain given the cold quebec winter weather.

  • Stayed: March 2008, travelled as a couple
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2  Thank hc6219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Auberge Duchesnay

Address: 140, montee de l'Auberge, Sainte Catherine de la Jacques Cartier, Quebec G3N 2Y6, Canada
Region: Canada > Quebec > Sainte Catherine de la Jacques Cartier
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Sainte Catherine de la Jacques Cartier
Price Range: £63 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Auberge Duchesnay 3.5*
Number of rooms: 48
Official Description (provided by the hotel):
Nature getaways, romantic weekends, family vacations or business meetings. Any occasion is the perfect chance to appreciate Station touristique Duchesnay. This year-round resort is only 30 minutes from Québec City. The 89 km² site by the shores of Lac Saint-Joseph is a magnificent playground for a wide variety of activities: hiking, cross-country skiing, canoeing, rock climbing, archery, guided activities, and much more. This is also a place where you can enjoy fine dining and quality accommodations. Pure enchantment for guests of all ages! This establishment participates in the sustainable development recognition program, . ... more   less 
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Also Known As:
Auberge Duchesnay Hotel Sainte Catherine De La Jacques Cartier
Auberge Duchesnay Quebec, Canada

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