The staff is great but thats all. Everything else about this place needs an overhaul. Our room was clean but sad looking the paint was worn, the chairs were old and stained, not four star quality. We ordered from room service twice once at breakfast and the other for a late snack. The breakfast was edable the snack went into the garbage. We were here for 3 days and I'm glad we had planned to spend most of our time out of the hotel. If not for that we would have changed hotels.
- Official Description (provided by the hotel):
- The Royal Suites Punta Mita is a newly constructed VIP section within the Palladium Vallarta Resort featuring 100 rooms and first class facilities and services such as a private restaurant with a la carte service, two private bars serving premium beverages, 24-hour room service, a private swimming pool heated during the winter season, unlimited dinner reservations at the theme restaurants, concierge service, and free Internet connection. Adults only during high season. ... more less
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- Also Known As:
- The Royal Suites Punta Mita By Palladium Hotel Punta De Mita
- Royal Hotel Punta De Mita