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Reviews (5,406)
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68 - 73 of 5,406 reviews
Reviewed 3 weeks ago via mobile

We stayed her for 11 nights, beautiful location. The staff went over and above for us and it really made our stay here the best possible. Special mention to staff Daniela Diaz, Cecilia & Cornelio as well as all the other buffet restaurant staff who couldn’t do enough for us!! Our maid was lovely, we always came back to a super clean room and she took great care with everything. Thank you so much guys xxx

Stayed: June 2018, travelled with family
4  Thank Anj29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this reviewResponded 3 weeks ago

Dear Anj29,

We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”.

Looking forward to seeing you again anytime soon.

Warm regards,

Emanuele B.

I'NA YANA KIN
(my home under the sun)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

The hotel and beach are wonderful and the service was fantastic. Our kids enjoyed the stay so much many thanks to Pau Arrieta. Also Special tjanks to KArsten and Corinna. We will see all of you again nex year.

  • Stayed: April 2018, travelled with family
    • Location
    • Rooms
    • Service
2  Thank hajokoglin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this reviewResponded 3 weeks ago

Dear hajokoglin,

We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”.

Looking forward to seeing you again anytime soon.

Warm regards,

Emanuele B.

I'NA YANA KIN
(my home under the sun)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

this was our first time ever to mexico fror my husband and i, we arrived on 5 june 2018 for 11 nights and the hotel was very good, we were greeted with abel alvorez our concierge who was very nice and welcoming us and telling us about the hotel and where everything was. Abel checked in with us everyday when we bumped into him to make sure we were ok and enjoying our holiday. The hotel was very clean and tidy despite it being very busy. My only grumble would be the buffet when busy there was no system in place the staff were very good but tables were left messy or were cleared but not made up again and we had to ask for cutlery and glasses on occasions, apart from that the food was good but not great, this needs improved a bit. My last note was for abigail who served us drinks most nights, she was really nice and even heavily pregnant she didnt moan and always had a smile. i would definetly recommed this hotel and would definetly return for another holiday.

  • Stayed: June 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank jackie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this reviewResponded 3 weeks ago

Dear jackie m,

]Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort.

It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible.

We are looking forward to welcoming you back anytime soon.

Warm regards,

Emanuele B.

I'NA YANA KIN
(my home under the sun)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

This is the place for ultimate relaxation. The staff is very laid back and friendly. Oscar, the bartender at the beachfront Sushi bar is exceptional. The thing I like most about this resort is that every room, dining area, bar, snack bar, etc is ocean view. This place will spoil you for other resorts.

Room Tip: All rooms have an ocean view. Buildings on the south side are beachfront.
  • Stayed: June 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
3  Thank Paul22229999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this reviewResponded 3 weeks ago

Dear Paul22229999,

We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”.

Looking forward to seeing you again anytime soon.

Warm regards,

Emanuele B.

I'NA YANA KIN
(my home under the sun)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

This resort is a beautiful and tranquil space. It is smaller and more intimate, perfect for small weddings and family trips. On top of the resort itself being beautiful, the staff at Akumal Beach Bay and Wellness Resort really made our trip! In particular, a concierge named Abel Alvarez was incredibly friendly and helpful. He went out of his way many times to help and talk to me and my partner and he would always make sure to stop and say hello!
Thanks to Abel and the other staff at Akumal Bay, my whole family thoroughly enjoyed themselves at this resort. Thank you Abel!!!

Stayed: June 2018, travelled with family
4  Thank Anisha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this reviewResponded 3 weeks ago

Dear Anisha B,

We would like to express our gratitude for the time you spent to send us your review, we are glad to read you had a wonderful time in Akumal Bay - Beach & Wellness Resort.

We also greatly appreciate you mentioned the staff, they are hard working friends always with a smile to make you feel like at home.

Looking forward to seeing you again anytime soon.

Warm regards,

Emanuele B.

I'NA YANA KIN
(my home under the sun)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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