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“good hotel in general”

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Villas DeRosa Beach Resort
Certificate of Excellence
Carlinville, Illinois
Level 6 Contributor
177 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
“good hotel in general”
Reviewed 18 March 2014

This is a good, basic hotel. The bedroom is fine, with AC and TV. The safebox is questionable since it is literally a wooden lock box in the wall. The room had a coffee maker and that was nice, as breakfast wasn't included. The location is great for beach, snorkeling along the coast or having close proximity to Akumal or Tulum. There is no restaurant nearby, only the hotel's. The menu at Aquatech or other nearby hotel's menu are pricey. I did find their $10 Philly beef steak sandwich and fries delicious though, which they delivered to our room. You might be better taking a collective to Akumal pueblo for real Mexican food at one of the local stands or pizza at X'Mirna's. Akumal pueblo also has a couple of grocery stores to pick up food and supplies to take back to your room.

  • Stayed March 2014, travelled as a couple
    • Value
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2 Thank bglenn82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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281 reviews from our community

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English first
Washington DC, District of Columbia
Level 5 Contributor
55 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 4 March 2014 via mobile

Great Beach access and a nice hotel. The staff was great, and we found it a good value for its location. The food was good but not great, but eating on the beach certainly helps. I wouldn't hesitate to eat here when you don't feel like leaving, but I wouldn't plan to have all your meals on the property.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Nathan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monterey County
Level 4 Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 27 February 2014

We stayed in one of the beachfront condos (302), and had a fabulous stay. The biggest problem was the time went by way too quick.
The condo was situated on the beach-side with a large balcony over-looking their fabulous beach. Waking up to that, with my coffee in the morning was stunning! (Check out the sunrise from our unit on my attached pic!) The condo was really spacious. It had all the kitchen equipment we needed for our stay. The place was very easy to find and Caesar was a very gracious and caring host at check-in.
You really get the family-owned vibe, along with personal attention at Villas DeRosa, which was very much appreciated. The service, local history and tips we received from both Tony and Alaina DeRosa was worlds away from the typical resorts and their mostly dry, unenthusiastic and impersonal concierges. If you want to embrace the culture and landscape as a tourist in Mexico, and get some help along the way from English and Spanish-speaking locals, this place is a really great option!
One thing I feel needs to be said is that if you're booking any place, do your research and adjust your expectations (and budget) accordingly. I say this because of some of the prior reviews I read. I was disappointed to see that some people reviewing did not do this very simple preparatory task. Villas DeRosa is not a 5-star resort and doesn't have the latest style in kitchen back-splash or stainless-steel appliances. Understand this before deciding you'll stay here, instead of leaving a bad review after your stay. The value you get from this property would not be the same if (when) those renovations are made. (Besides, get the heck outside or in the water! It's amazing, and why you're in this part of the world to begin with!)
We had a few drinks and some food at the beach bar, which was really good, with great service. The house-keepers came every day, and worked really hard to make sure our place was clean. (Tip them!) Even though we were there during the busy season, there was always beach chairs available to lounge in, and the snorkeling was really good in front of the villas. We found some nice coral-heads and saw lots of fish. It was a little cloudy, but the waves were going pretty good, so I imagine it would be nicer with a calmer sea.
All in all we had a great stay and look forward to booking again. Can't wait!! (Must wait... must... not... book... again now... Argg!)

Room Tip: We loved our balcony view, although the ground floor had direct beach access and even mini pools of...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
3 Thank TravelLover93923
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manitoba, Canada
Level 3 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 February 2014 via mobile

We stayed here from Jan 9 to 25, 2014, in a second floor, beach facing, 2 bed/bath condo. The beach is amazing, sand is like powder, and there is plenty of property on the beach, plenty of sun beds, palapa's, etc. there are No beach salesmen, you can walk for several kilometres in each direction, and it is a lovely setting. Decent snorkelling, and an excellent dive shop on site. Dive master Serge was very professional, and our group had some excellent cenote and open water dives. The dive shop couldn't be more convenient, and if diving is a goal for you, stay here.
There are two parts to this resort. The main hotel has a kitchen, they will serve your meals poolside, on the beach, or to your room. Prices are very reasonable and the coconut shrimp and house pizza are tasty and even cheap. The adjacent Bikini Beach bar is separate in terms of paying, you can run a tab, but you can't charge to your room. It is cash only. They also have good food, great drinks (try a mango/jalapeño margaritas) and cheap beer. Alaina might put on a fire dance for you also, while her English bulldog Kobe watches and frets for her safety. Abby is the other very pleasant bartender, we enjoyed them both. Make sure you talk to Tony Jr for a very interesting history of the area, this family pioneered much of the cenotes.
The condos are nicely equipped, we cooked many meals, and they were well cleaned daily. Some of the tiles, grout etc show the effects so salt water and the weather, but I do not agree with some previous posts with many complaints.
The only issue we had was the distance to Tulum to get groceries, beer, etc as we did not rent a car. We took collectivo's into Tulum and crabbed back, which was cheaper ( go to the Chedrauie), but it takes time out of your day.
Restaurants in Tulum are great - we went to the Mezzanine (Thai) but you need to cab there, Ziggy's ( also a cab ride), and the Buena Vida in Akumal (collectivo possible). We also took an overnight bus (ADO) to Belize on checking out where we spent time in San Ignacio and Placencia. See reviews on Rumors and the Sea Spray holes for reviews of this leg. The bus ride was epic hell. :) but makes for a good story!

Stayed January 2014, travelled with friends
Helpful?
1 Thank malcolmb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roseville, Minnesota
Level 3 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 January 2014

I admit this wasn't our first choice but it was available when we finally decided to come down here for a week out of the cold and snow of Minnesota in January. There was only a two bedroom condo available so we took it - was bigger than the two of us needed but it was nice to be able to spread out, too. Nice view of the sea which was literally right outside our balcony (well, there was a bit of beach, first). Nice to have kitchen service available (delivered to our room or to the outside bar area or poolside) - no restaurant per se, however. No restaurants or any other retail along this strip of the beach so you do need a car, or willingness to hike out to the highway and take one of those minibuses (which we never did) in order to get provisions. We did rent fins here, but since there weren't other snorkelers there at the time there were no organized snorkel trips unless we were willing to pay the full $150 for a boat ride (this place caters to scuba divers). We did enjoy some nice snorkeling off the beach here, plus a cenote (Labna Ha), Yal-Ku (Akumal) and Xel-Ha. Back to Villas deRosa - friendly staff, decent enough value.

Room Tip: No elevator so be aware that you could get a room, as we did, on the third floor. Housekeeper wasn...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nancykinz55113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level 4 Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 January 2014

We were really looking forward to our stay here and the view from our second floor room did not disappoint - breathtaking! The staff were all helpful and great to deal with and we did enjoy ourselves overall. Anything we ordered in terms of food was delicious and it was nice to be able to order to your room or to the beach and just charge it to your room number, very convenient.

I have to say, however, that this place is a little overpriced for what you get. The beach bar is fun and the only one around, but the drinks were basically Canadian/American prices (around 7$ for a margarita, 3.50$ for a beer), which seems high, at least it was the highest we encountered during our 2 week trip.

Our room was 250$/night, during the busiest time of year (around New Year's) and although the view was great there were a few minor things lacking. The king bed is 2 singles pushed together that would tend to come apart so one of us would end up sleeping in a crack between them. The kitchen was pretty bare bones, and we only had one fork between the two of us, minimal cooking utensils. Also, the gas stove didn't work, which normally would not bother me since we like going out for dinner, but given that there are no restaurants within walking distance we would have liked to be able to cook more. We used the microwave, which was fine. The kayaks they have to use would be awesome except they fill up with water because they have missing scupper plugs. All pretty easy things to fix but the overall impression is of a place that's been a bit neglected.

All in all a decent place with very friendly staff, but I would try another place the next time I went to Akumal. If you go I highly recommend renting a car in Cancun, it was really useful given the location of the hotel. Ask Tony Jr to point you towards the eco beach - it's a great day trip. We went into Akumal pueblo, bought a roasted chicken (with tortillas, beans, salsa), a six pack of beer and headed there for the day - best beach in the area, great swimming, beautiful sand, and not very busy.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RedDeer85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fullerton, California
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 January 2014

First the good: The location on the beach is beautiful, and the view from the ocean front condo is hard to beat. The condo is spacious and easy to find. The guys that run the place are pretty friendly and were helpful. They also allowed us a late check out time as our flight did not leave Cancun until 6:00. That was really cool of them! They have the only restaurant (or bar with food really) within walking distance and the bar was enjoyable, albeit expensive (the food was overpriced and mediocre, but you have no other local choice). They also had multiple English TV channels with movies without commercials. Definitely caters to Americans, which is good or bad depending on what you want.

The not so good: The place is old and has not been updated. The couch area is in desperate need of more pillows or more comfortable cushions or preferably both. The amenities are fairly basic, there is no phone, wifi was spotty. The beach has lots of coral so it was not ideal for swimming, however we were there during bad weather. If the waves were calmer it would probably be fine for swimming, but I can't say for sure. We had specifically requested a room on one of the upper floors, but were given a room on the bottom. In some ways the bottom rooms are nicer as they have direct beach access, but I was looking forward to sleeping with the door open to the sound of the ocean which was not an option being on the ground. The bedroom was pretty bad. The bed was horrible, old and uncomfortable and not long enough (I'm 5'11 and my toes were hanging off). The sheets were dirty feeling the first night (to be fair they changed them when my wife complained), but frankly the bedding all needs to be burned. The sheets are literally zebra print ala 1975 and the the comforter was worn thin. The bedding was at least 20 years old if not more like 30+. Im not a fussy traveler, but at these prices the bedding needs to be updated as well as the horrible mattress. Our room was right above the kitchen so daily around 5:30 am I would awaken to dishes clattering and the cooks talking. It was very noisy and unpleasant. Instead of sleeping to the waves, I slept to the sound of the generator and woke up early to harsh noise from the kitchen and the scuba tanks being loaded. The AC was not functioning, but thankfully it was cool enough that we did not need it. The AC was also very old and not properly installed. There was literally a towel shoved in between the unit and the wall so that some bugs would be stopped from getting in the room. Nevertheless, there was open air to the outside around the perimeter of the AC unit. We did not notice that until we started getting mosquito bites indoors. Our solution was to put our beach towel over the entire unit to keep the bugs out.

Overall, the view is to die for and the service was friendly. The hotel has tremendous potential, but desperately needs a face lift. For the money I did not think it was a good value. I was expecting more comfort for almost $200/night and I was also expecting quiet. They have a nice spot on a beautiful beach and it seems convenient for divers (we did not dive). Not a bad stay overall, but disappointing for the money.

Room Tip: Avoid room 102 as it is right above the kitchen. Insist at the booking on getting a room on the upp...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pian0player1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Villas DeRosa Beach Resort

Property: Villas DeRosa Beach Resort
Address: Lot 36 Aventuras Akumal, Akumal 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Amenities:
Bar / Lounge Beach Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #3 of 21 Speciality Lodging in Akumal
Price Range (Based on Average Rates): £
Hotel Class:3 star — Villas DeRosa Beach Resort 3*
Number of rooms: 27
Official Description (provided by the hotel):
Villas DeRosa is a small family owned resort offering 1,2 & 3 bedroom beachfront condos with hotel rooms facing the swimming pool. Each condo enjoys a private balcony, spacious living area with dining room and fully equipped kitchen. Local or international meals can be catered to your dining room or enjoyed at our beach bar or poolside cafe. Aquatech, our on-site PADI dive center, is available for reef diving, cenote diving and dive training. ... more   less 
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Also Known As:
Aquatech Villas Derosa Hotel Akumal
Aquatech Hotel Derosa
Villas DeRosa Beach Resort Riviera Maya, Mexico - Akumal

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